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Customer Service & Support Jobs in Alajuela, Costa Rica (Now Hiring) — 20 open

AMVAC U.S. logoAMVAC U.S.

IT Support

Alajuela, Alajuela Province, Costa Rica · On-site

Senior

Grow Your Career with a Leader in Sustainable Agriculture — We’re Hiring an IT Support Specialist! At American Vanguard, we are not just offering a position - we are offering a path to purpose. If you are the…

Skills: Windows, MacOS, Microsoft 365, Active Directory, TCP/IP

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Bartender

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

Vea dónde puede llevarlo su recorrido. En Marriott International, creemos en la importancia de aprovechar las oportunidades y crear una aventura propia. En su barra, se presentará un universo de oportunidades con cada hu…

Skills: Cocktail Preparation, Customer Service, Storytelling, Wine and Champagne Service, Cash Handling

Grupo Dökka logoGrupo Dökka

Regente Farmacéutico - Zona Alajuela (La Guácima)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level

1. Propósito de la posición ​Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …

Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Regulatory Compliance

DEKRA logoDEKRA

Inspector Junior (Mecánico Automotriz)

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

¿Quieres impulsar el futuro hacia un mundo seguro y sostenible? Somos una empresa líder en seguridad, certificación y verificación de vehículos, impulsada por la innovación y la pasión de nuestro equipo. En DEKRA, creemo…

Skills: Customer Service, Cash Handling, Billing, Teamwork, Ethics

Ecolab logoEcolab

Representante de servicio de manejo integrado de plagas (San José / Heredia)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level$4.8B raised

Ecolab está buscando un/una Representante de servicio de manejo integrado de plagas para unirse a su equipo de eliminación de plagas líder en la industria. En esta posición, proporcionará soluciones de detección, elimina…

Skills: Integrated Pest Management, Customer Service, Pest Diagnosis, Preventive Recommendations, Manual Transmission Driving

Skechers logoSkechers

Encargado de piso

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level$500M raised

Los líderes de piso sirven como expertos en productos y operaciones, impulsando las ventas y asegurando una excelente experiencia para el cliente. Actúan como embajadores de productos y marcas de Skechers. Principales Re…

Skills: Customer Service, Product Knowledge, Inventory Management, Visual Merchandising, Staff Training

Grupo Dökka logoGrupo Dökka

Regente Administrador

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level

1. Propósito de la posición ​Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …

Skills: Pharmaceutical Care, Pharmacy Management, Personnel Management, Medication Dispensing, Inventory Control

Smith+Nephew logoSmith+Nephew

T&E Specialist (Alajuela, Costa Rica)

Alajuela, Alajuela Province, Costa Rica · Hybrid

Mid level

T&E Specialist (Alajuela, Costa Rica) Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. As a Travel & Expense Specialist you will contribute to our mission by providin…

Skills: Concur, Corporate Card Administration, Expense Reporting, Customer Service, Microsoft Excel

Grupo Dökka logoGrupo Dökka

Regente Farmacéutico - Zona Alajuela (6 días por semana)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level

1. Propósito de la posición ​Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …

Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Cold Chain Management

Skechers logoSkechers

Sales Associate

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level$500M raised

Are you a salesperson who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Sales Associate’ As a Sales Associate, you'll be responsible for making s…

Skills: Customer Service, Written Communication, Verbal Communication, Sales, Time Management

Grupo Dökka logoGrupo Dökka

Regente Farmacéutico - Zona Alajuela (6 días por semana)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level

1. Propósito de la posición ​Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …

Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Regulatory Compliance

Grupo Dökka logoGrupo Dökka

Cajero Dependiente - Zona San José (San Sebastián, Desamparados, Aserrí)

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

1. Propósito de la posición ​​Realizar la atención de los clientes y el cobro de los productos en los puntos de venta de Retail, cumpliendo con los estándares operativos con el fin de garantizar la mejor experiencia de c…

Skills: Customer Service, Cash Handling, Sales, Inventory Control, Billing

McDonald's logoMcDonald's

Líder de Experiencia al Cliente

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level$2.8B raised

Descripción: Es la persona responsable de interactuar directamente con los clientes y su foco debe estar puesto en construir una experiencia personalizada y memorable. Para asumir este importante rol, debe desplegar cier…

Skills: Extroversion, Empathy, Proactivity, Exemplarity, Communication

Hologic, Inc. logoHologic, Inc.

Collections Analyst 2 CR

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level$2.9B raised

Education / Experience Be actively enrolled in and have completed at least 50% of a bachelor’s degree in Finance or a related field. Summary of Duties and Responsibilities Responsible for resolving account issues as assi…

Skills: Collections, Accounts Receivable, Oracle, Microsoft Office, English Fluency

Grupo Dökka logoGrupo Dökka

Cajero Dependiente - Zona Alajuela

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

1. Propósito de la posición Realizar labores de cobro, control de cajas chicas, talonarios y recibos de la compañía para asegurar el ingreso del efectivo y correcta administración del mismo. 2. Actividades Específicas Ca…

Skills: Cash Handling, Petty Cash Management, Bank Remittances, Accounting, Microsoft Office

Grupo Dökka logoGrupo Dökka

Regente Farmacéutico - Zona Alajuela (San Rafael - 3 días por semana)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level

1. Propósito de la posición ​Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …

Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Cold Chain Management

M-EXPRESS logoM-EXPRESS

Cajero(a) Alajuela N°1

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

Buscamos una persona responsable y con buen servicio al cliente para el puesto de Cajera. Responsable de asegurar el adecuado manejo de la caja, recibiendo pagos por diferentes medios, realizando arqueos y control de efe…

Skills: Cash Handling, Customer Service, Payment Processing, Microsoft Office 365, Cash Reconciliation

Ecolab logoEcolab

Representante de servicio de manejo integrado de plagas (San José / Heredia)

Alajuela, Alajuela Province, Costa Rica · On-site

Mid level$4.8B raised

Ecolab está buscando un/una Representante de servicio de manejo integrado de plagas para unirse a su equipo de eliminación de plagas líder en la industria. En esta posición, proporcionará soluciones de detección, elimina…

Skills: Integrated Pest Management, Customer Service, Pest Diagnosis, Preventive Recommendations, Manual Transmission Driving

M-EXPRESS logoM-EXPRESS

Asesor de Ventas Casa-Casa Alajuela

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

Buscamos una persona dinámica, proactiva y orientada a resultados para el puesto de Asesor de Ventas Casa a Casa. Será responsable de realizar visitas a los clientes, promover los productos, gestionar ventas y dar seguim…

Skills: Door-to-door Sales, Customer Service, Communication Skills, Microsoft Office 365, Goal Orientation

M-EXPRESS logoM-EXPRESS

Cobrador Alajuela

Alajuela, Alajuela Province, Costa Rica · On-site

Entry level

Buscamos una persona responsable, organizada y orientada a resultados para el puesto de Cobrador en Ruta. Será responsable de realizar visitas a clientes para la gestión de cobros, recuperación de cartera, negociación de…

Skills: Debt Collection, Portfolio Recovery, Payment Negotiation, Customer Service, Microsoft Office 365

AMVAC U.S. logo

IT Support

AMVAC U.S.

Alajuela, Alajuela Province, Costa Rica • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Provide Level 2 and 3 technical support for end-user hardware, software, and office connectivity. Manage user access, IT assets, and collaborate with global teams to maintain operational excellence.

Requirements

Requires 5+ years of IT support experience and a bachelor's degree in IT or a related field. Proficiency in Microsoft 365, networking fundamentals, and ERP systems is essential.

Full job description

Grow Your Career with a Leader in Sustainable Agriculture — We’re Hiring an IT Support Specialist!

 

At American Vanguard, we are not just offering a position - we are offering a path to purpose. If you are the kind of professional who wants to be part of something bigger, who thrives on challenges, and who is ready to help shape the future of agriculture - we want to hear from you.

 

Who we are:

With over 50 years of experience, American Vanguard Corporation (NYSE: AVD) is a U.S.-based, global provider of technology solutions for agriculture and related industries. We help growers increase yields, protect crops, and address today’s challenges through sustainable, science-driven innovation. Our portfolio includes trusted crop protection products, nutrient management tools, and advanced delivery systems.


Serving a wide range of crops - from corn and soybeans to vegetables and specialty crops - we are committed to environmental stewardship, responsible practices, and meaningful partnerships. At American Vanguard, we’re advancing agriculture through innovation, sustainability, and real-world results.


About the Position:

The IT Support Specialist is responsible for providing advanced technical support to end users and maintaining the reliability of workplace technology. This role supports desktops, laptops, mobile devices, office connectivity, and reporting tools to ensure consistent system performance across the organization.

The position also serves as an escalation point for complex technical issues and collaborates closely with regional and global IT teams to maintain high service levels and operational excellence.

Key Responsibilities: 

End-User & Workplace Technology Support

  • Provide Level 2 and Level 3 support for desktops, laptops, mobile devices, printers, scanners, and peripherals.
  • Install, configure, and maintain Windows and macOS operating systems.
  • Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.
  • Diagnose and resolve complex hardware, software, and performance issues.

Network & Office Infrastructure Support

  • Troubleshoot office LAN, Wi-Fi, VPN, and network-connected devices, including printers.
  • Support and coordinate configuration of network devices (switches, access points, firewalls) in collaboration with infrastructure teams.
  • Serve as the local IT point of contact during network outages or connectivity incidents.

Reporting & Business User Support

  • Provide advanced support to report users, including access management and troubleshooting reporting platforms
  • Work with application, ERP, and data teams to resolve reporting or data access issues.
  • Provide support to employees and QAD users to troubleshoot and resolve system issues impacting business operations in a timely manner.

Incident, Problem & Request Management

  • Serve as an escalation point for complex incidents and recurring issues.
  • Ensure incidents and service requests are resolved within defined service levels (SLA’s) using the IT ticketing system.
  • Perform root cause analysis and recommend permanent solutions.
  • Maintain high-quality technical documentation and knowledge base articles.

User Access, Asset & Compliance Management

  • Manage Active Directory and Microsoft 365 user accounts, groups, and permissions.
  • Lead onboarding and offboarding IT activities.
  • Maintain accurate IT asset inventory and lifecycle management.
  • Support audit, compliance, and internal control activities (SOX, IT policies).

Leadership & Continuous Improvement

  • Mentor junior IT support staff and share best practices.
  • Participate in IT projects, system rollouts, and technology refresh initiatives.
  • Proactively identify opportunities to improve IT support processes and user experience.
  • Provide after-hours or on-call support for critical incidents when required.


Skills, Knowledge, and Ability Requirements:

  • 5+ years of experience in IT support, desktop support, or service desk roles.
  • Bachelor’s degree or technical degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • English proficiency (spoken and written) is strongly preferred.
  • Advanced experience supporting end-user hardware and peripherals.
  • Strong knowledge of Windows, macOS, and Microsoft 365.
  • Intermediate networking knowledge (TCP/IP, DNS, DHCP, VPN).
  • Experience with Active Directory and identity/access management.
  • Experience with ITSM tools (ServiceNow, Freshservice, Jira, Zendesk, etc.).
  • Excel, Power BI, and business reporting tools.
  • Experience supporting ERP or business systems (SAP, Oracle, NetSuite, Dynamics).
  • Strong knowledge of Windows, macOS, and Microsoft 365.
  • Willingness and availability to respond in exceptional cases of urgency to assure the systems operation.
  • Ability to explain technical issues to non-technical users.
  • Strong analytical and troubleshooting skills.
  • Ability to prioritize and manage multiple tasks under pressure.
  • Strong sense of ownership and accountability.
  • IT certifications such as CompTIA A+, Network+, ITIL Foundation, or similar.


We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by law.

Related keywords

WindowsMacOSMicrosoft 365OutlookTeamsOneDriveSharePointLANWi-FiVPNActive DirectoryQADERPSAPOracleNetSuite

About AMVAC U.S.

LinkedInVisit site

Simplify, Prioritize, Deliver

Industry
Agricultural Chemical Manufacturing
Company size
501-1,000 employees
Headquarters
Newport Beach, California
LinkedIn followers
19,201

AMVAC® is a U.S.-based, global technology solutions provider for agriculture and related industries, dedicated to helping growers increase yields, protect crops, and meet today’s evolving challenges with confidence and sustainability. For over five decades, we’ve been at the forefront of agricultural innovation, offering a diverse portfolio of trusted crop protection products, nutrient management tools, and advanced delivery systems. As a wholly owned subsidiary of American Vanguard Corporation (NYSE: AVD), AMVAC serves growers across a wide range of crops—including corn, soybeans, cotton, vegetables, tree fruit, and specialty crops—delivering proven solutions backed by science and real-world results. Our commitment to stewardship is core to everything we do. From closed handling systems to educational outreach and precision application, we take responsibility for protecting the environment, supporting farm productivity, and contributing to the long-term sustainability of the agriculture industry. With a focus on continuous innovation, collaborative partnerships, and customer-first service, AMVAC continues to grow its global footprint while remaining rooted in its mission to empower growers and advance agriculture.

Offices: 4695 MacArthur Ct, Newport Beach, California 92660, US · 2110 Davie Ave, Commerce, California 90040, US · 4100 E Washington Blvd, Commerce, California 90023, US · 12650 Highway 43N, Axis, AL 36505, US · 6556 Simpkin Ln,, Marsing, ID 83639, US

SustainabilityPrecision AgricultureGreenSolutionsand Global AgricultureChemicalConstructionManufacturing
View all jobs at AMVAC U.S.

Frequently asked questions

How many Customer Service & Support jobs are open in Alajuela, Costa Rica right now?

There are currently 20 open customer service & support positions in Alajuela, Costa Rica listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Alajuela, Costa Rica?

Companies currently hiring include Grupo Dökka, M-EXPRESS, Ecolab, Skechers, AMVAC U.S., among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Alajuela, Costa Rica?

Yes — 1 of the 20 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Alajuela, Costa Rica?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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