Customer Production Support Engineer (Teradyne, Singapore)
Singapore, Singapore · On-site
Entry level
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and …
Skills: ATE Maintenance, Field Service, System Installation, Calibration, Retrofitting
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Skills: Strategic Account Management, Capital Equipment Sales, Customer Relationship Management, Business Proposal Development, Sales Strategy Execution
Appl Systems Analyst/Programmer (GAA,Philippines:Cebu)
Lapu-Lapu, Central Visayas, Philippines · On-site
Entry level
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and l…
Skills: HelpDesk Support, Grafana, AI Tools, Jenkins, CloudBees CD/RO
Factory Applications Engineer (Photonics; San Jose, CA)
San Jose, California, United States · On-site
$139k–$223k/yr
Mid level
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Skills: Photonics, Automation Engineering, Signal Processing, DSP Algorithms, Python
Customer Production Support Engineer (Teradyne, Singapore)
Singapore, Singapore · On-site
Entry level
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and …
Skills: ATE Maintenance, Field Service, System Installation, Calibration, Remote Troubleshooting
North Reading, Massachusetts, United States · On-site
$97k–$156k/yr
Senior+
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Inventory Analyst, New College Graduate, (Teradyne, North Reading, MA)
North Reading, Massachusetts, United States · On-site
$57k–$91k/yr
Entry level
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Global Customer Production Success Manager – Memory 📍 Location: Seoul, South Korea ✈️ Travel: Required (domestic and international) 🧭 Organization: Global Customer Services (GCS) 📊 Reports To: VP, GM GCS About the Rol…
Skills: Customer Success Management, People Management, Semiconductor Test Systems, Stakeholder Engagement, Production Performance Optimization
North Reading, Massachusetts, United States · On-site
$43k–$55k/yr
Entry level
Teradyne’s Defense and Aerospace Division leads in providing high-performance test solutions for defense and aerospace markets. Our products ensure the reliability of both military and commercial aerospace electronics. T…
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, dri…
Skills: Technical Support, Troubleshooting, Robotics, Customer Experience, Technical Training
Work Location: Bukit Minyak, Onsite at Penang contract manufacturing facilities Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversit…
Skills: Test Failure Analysis, Hardware Debugging, Root Cause Identification, Burn-In Systems, Electromechanical Testing
Process Development Engineer (TERADYNE, Agoura Hills, CA)
Agoura Hills, California, United States · On-site
$98k–$157k/yr
Senior
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Skills: Mechanical Aptitude, Assembly Process Development, SolidWorks, SolidWorks PDM, Teamcenter
Senior Software Machine Learning Engineer (Teradyne, North Reading, MA)
North Reading, Massachusetts, United States · On-site
$134k–$224k/yr
Senior
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Skills: Machine Learning, Applied AI, Large Language Models, Reinforcement Learning, Python
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn somethi…
Skills: Digital Marketing, Content Operations, B2B Marketing, Social Media Management, Data Analysis
Strategic Account Manager Our Purpose TERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought in our workforce. Our employees are suppor…
Skills: Strategic Account Management, Capital Equipment Sales, Customer Relationship Management, Business Proposal Development, Sales Strategy Execution
Internal Job Description Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are su…
Skills: C#, IC Test Platforms, CIM, Mechanical Design, Problem Solving
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Skills: C#, C++, Java, Object-Oriented Programming, Data Structures
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…
Work Location: (Teradyne, Pathum Thani-Thailand) Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workfor…
Provide first-line onsite post-sales support for Teradyne customers, focusing on production setup for Final Test and Wafersort. Responsibilities include system installation, calibration, and acting as a liaison between the factory and customers to reduce equipment downtime.
Requirements
Requires a degree in Electronics or Electrical Engineering, with fresh graduates welcome to apply. Preference is given to candidates with ATE maintenance experience and the ability to travel domestically and internationally.
Full job description
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
Provides first line onsite post-sales service support to Teradyne customers.
Support customer production setup related matters for Final Test and Wafersort.
Manages Customers’ expectations on the service deliverables (ie. Response time, parts obligations etc).
Performs system installation, option upgrades, calibration, retrofit, training, remote troubleshooting.
Creates and implements support plan in conjunction with cross functional groups, including customers’ maintenance team, to reduce equipment downtime and maintenance cost
Works with customers to understand and improve test processes
Acts as the liaison between factory and customers
Escalates service problem and takes ownership of problem until resolution
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
Degree in Electronics/Electrical Engineering (fresh graduates are welcome to apply)
Experience in ATE maintenance and field service are preferred.
Strong team player with good interpersonal and problem-solving skills
Ability to work independently
Good written and verbal communication skills in English
Willingness to travel domestically and internationally as required
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, life and disability insurance, paid vacation & holidays and more.
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Related keywords
ATEFinal TestWafersortElectronics EngineeringElectrical EngineeringField ServiceSystem InstallationCalibrationRetrofitProduction SupportTeradynePost-sales Service
Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs.
Offices: 600 Riverpark Drive, North Reading, MA 01864, US · 30701 Agoura Rd, Agoura Hills, CA 91301, US · 875 Embedded Way, San Jose, CA 95138, US · Coyol Free Zone, Building 50B, Alajuela, La Garita 20113, CR · 21440 W Lake Cook Rd, Deer Park, Illinois 60010, US
Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs.
Offices: 600 Riverpark Drive, North Reading, MA 01864, US · 30701 Agoura Rd, Agoura Hills, CA 91301, US · 875 Embedded Way, San Jose, CA 95138, US · Coyol Free Zone, Building 50B, Alajuela, La Garita 20113, CR · 21440 W Lake Cook Rd, Deer Park, Illinois 60010, US