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Jobs at Brilliant Computers (Now Hiring) — 30 open

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IT Network Support Dispatch GBO

Gabon, Moyen-Chari, Chad · On-site

Mid level

Job Description We are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate wil…

Skills: Network Troubleshooting, IP Addressing, DNS, DHCP, VLANs

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IT Network Support (Dispatch) SOUS

Sousse, Sousse, Tunisia · On-site

Mid level

Job Description We are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate wil…

Skills: Network Troubleshooting, TCP/IP, VLANs, Routing, Switching

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IT Network Support (Dispatch) SFAX

الحي الخيري, Sfax, Tunisia · On-site

Mid level

Job Description We are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate wil…

Skills: Network Troubleshooting, IP Addressing, DNS, DHCP, VLANs

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IT Network Support (Dispatch) ZAG

City of Zagreb, Croatia · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) EST

Tallinn, Harju, Estonia · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, Windows OS, Mac OS, TCP/IP

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IT Network Support (Dispatch) PRG

Prague, Prague, Czechia · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) SOF

Sofia, Sofiya, Bulgaria · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) SJV

Istočna Ilidža Municipality, Republika Srpska, Bosnia and Herzegovina · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) BR

Saint-Josse-ten-Noode - Sint-Joost-ten-Node, Brussels-Capital, Belgium · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) AND

Andorra la Vella, Andorra · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

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IT Network Support (Dispatch) MIN

Minsk, Belarus · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

Brilliant Computers logoBrilliant Computers

IT Network Support (Dispatch) TIR

Tirana, Central Albania, Albania · On-site

Mid level

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concept…

Skills: Desktop Support, PC Break/Fix, LAN/WAN, TCP/IP, DNS

Brilliant Computers logoBrilliant Computers

IT Network Support (Freelance)

Bogota, RAP (Especial) Central, Colombia · On-site

Mid level

Essential Duties (include but not limited to) Support users connecting to corporate networks, including assisting and coordinating access to: LAN services (file, print, and core LAN resources) WAN connectivity Correct LA…

Skills: Network Support, Windows 11, LAN/WAN Connectivity, TCP/IP Printing, EUC Hardware Support

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IT Network Support (Dispatch) Joubertina

Kou-Kamma Local Municipality, Eastern Cape, South Africa · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Network Device Configuration

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IT Network Support (Dispatch) BHU

Bhunya, Manzini Region, Eswatini · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Network Device Configuration

Brilliant Computers logoBrilliant Computers

IT Network Support (Dispatch) BUL

Juanacatlán, Jalisco, Mexico · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Physical Layer Support

Brilliant Computers logoBrilliant Computers

IT Network (Support Dispatch) KIR

Sundays River Valley Local Municipality, Eastern Cape, South Africa · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Hardware Installation

Brilliant Computers logoBrilliant Computers

IT Network Support (Dispatch) KIM

Sol Plaatje Local Municipality, Northern Cape, South Africa · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Physical Network Support

Brilliant Computers logoBrilliant Computers

IT Network Support (Dispatch) HAR

Juanacatlán, Jalisco, Mexico · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Hardware Installation

Brilliant Computers logoBrilliant Computers

IT Network Support (Dispatch) MAT

Matola, Maputo Province, Mozambique · On-site

Mid level

Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Pro…

Skills: Network Troubleshooting, Rack And Stack, Console Connectivity, Cable Management, Network Device Identification

12

Showing 1–20 of 30

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IT Network Support Dispatch GBO

Brilliant Computers

Gabon, Moyen-Chari, Chad • On-site

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Mid level

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  • Full-time
  • professional certificate
  • Posted 10d ago
  • Apply by Jul 18
  • ~40 hrs/week

Responsibilities

Provide first and second-level support for network infrastructure to ensure reliability and performance. Responsibilities include troubleshooting connectivity issues, configuring network hardware, and maintaining detailed incident documentation.

Requirements

Requires 2 to 5 years of experience in network support with a strong understanding of TCP/IP, routing, and switching. Proficiency with Cisco equipment and relevant certifications like CCNA or Network+ are highly advantageous.

Full job description

Job Description

We are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate will assist in troubleshooting network issues, maintaining network equipment, and supporting day-to-day network operations.

Key Responsibilities
Provide first and second-level support for network-related incidents and service requests.
Troubleshoot issues related to IP addressing, DNS, DHCP, VLANs, and network routing.
Configure and support routers, switches, firewalls, and wireless access points.
Monitor network performance and respond to alerts or outages.
Maintain ticket updates and documentation for all reported incidents.
Work with internal IT teams to resolve complex issues.
Assist with network maintenance, upgrades, and implementation projects.
Ensure timely communication on issue status and resolution.

Requirements
2–5 years experience in network support or a similar role.
Understanding of TCP/IP, VLANs, routing, switching, DNS, and DHCP.
Experience with Cisco or similar networking equipment.
Familiarity with network monitoring tools and ticketing systems.
Strong troubleshooting and problem-solving skills.
Relevant certifications such as CCNA or CompTIA Network+ are an advantage.
Basic understanding of Windows server environments and Active Directory is an advantage.


Requirements

Engineer pre-requisites/Tools needed

The engineer will need 
• a laptop running Microsoft Operating system (minimum Windows 11 but subject to change
• Console Cable
• a terminal emulator program. (recommended ones are Putty or TeraTerm or Poderosa)
• Serial Port (either built-in to the laptop or USB adapter)
• Networking support knowledge obtained in the field and appropriate OEM device specific training and certification needed to work on the OEM products.
• Teams or Webex applications for connection with Customer network NOC if required
• Engineering tool kit.



Related keywords

TCP/IPVLANsDNSDHCPCiscoCCNACompTIA Network+PuttyTeraTermPoderosaActive DirectoryWindows ServerNetwork MonitoringFirewallsRoutersSwitches

About Brilliant Computers

LinkedInVisit site

Do Something Brilliant!

Industry
IT Services and IT Consulting
Company size
2-10 employees
Headquarters
Boca Raton, Florida
LinkedIn followers
109

Brilliant Computers is an information technology and services company based out of Boca Raton, FL

Offices: 9045 La Fontana Blvd, Suite 227, Boca Raton, Florida 33434, US

Web DesignHardwareSEOComputer
View all jobs at Brilliant Computers

About Brilliant Computers

LinkedInVisit site

Do Something Brilliant!

Industry
IT Services and IT Consulting
Company size
2-10 employees
Headquarters
Boca Raton, Florida
LinkedIn followers
109

Brilliant Computers is an information technology and services company based out of Boca Raton, FL

Offices: 9045 La Fontana Blvd, Suite 227, Boca Raton, Florida 33434, US

Web DesignHardwareSEOComputer
View all jobs at Brilliant Computers

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