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Jobs at Veeam Software (Now Hiring) — 50 open

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Manager, Customer Success & Professional Services Japan

Tokyo, Japan · Remote OK

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: People Leadership, Customer Success Management, Professional Services Delivery, Technical Account Management, Solution Architecture

Veeam Software logoVeeam Software

Senior Revenue Intelligence Operations Manager, Marketing

United States · Remote OK

$103k–$263k/yr

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Revenue Intelligence, Marketing Operations, AI Agent Design, Pipeline Modeling, Executive Communication

Veeam Software logoVeeam Software

Customer Success Representative with German

Warsaw, Masovian Voivodeship, Poland · Remote OK

Mid level$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Customer Success, Account Management, Renewals, Salesforce.com, English Proficiency

Veeam Software logoVeeam Software

Director, Customer Success EMEA

Poland · Remote OK

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Customer Success Leadership, SaaS Management, Change Management, Strategic Planning, KPI Governance

Veeam Software logoVeeam Software

Director, Customer Success EMEA

Bucharest, Romania · Remote OK

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Customer Success Leadership, SaaS Management, Change Management, Strategic Planning, KPI Governance

Veeam Software logoVeeam Software

Sales Systems Engineer

Special capital Region of Jakarta, Java, Indonesia · Hybrid

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Solution Sales, Data Protection, Virtualization Technologies, System Center, Data Life Cycle Management

Veeam Software logoVeeam Software

Senior Platform Engineer

Bengaluru, Karnataka, India · On-site

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Kubernetes, Azure AKS, AWS EKS, Helm, Docker

Veeam Software logoVeeam Software

Senior Platform Engineer

pune, Maharashtra, India · On-site

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Kubernetes, Azure AKS, AWS EKS, Helm, Docker

Veeam Software logoVeeam Software

Director, Global Payroll

Capital City of Prague, Prague, Czechia · Hybrid

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Global Payroll Management, Payroll Compliance, Tax Regulations, Payroll Software Proficiency, Stakeholder Management

Veeam Software logoVeeam Software

Director, Global Payroll

Ireland · Hybrid

$126k–$235k/yr

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Global Payroll Management, Payroll Compliance, Tax Regulations, Payroll Automation, Vendor Management

Veeam Software logoVeeam Software

Senior Manager, Center of Expertise

United States · Remote OK

$150k–$383k/yr

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: People Management, Data Protection, Cyber Resilience, Cloud Infrastructure, AI/ML Operationalization

Veeam Software logoVeeam Software

Senior Sales Systems Engineer, VDC M365

United States · Remote OK

$146k–$375k/yr

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Technical Pre-sales, Solution Engineering, Microsoft 365, EntraID, Data Protection

Veeam Software logoVeeam Software

Systems Engineer, VCSP

Bengaluru, Karnataka, India · On-site

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Pre-Sales Engineering, Cloud Architecture, Data Management, Virtualization, Storage Networking

Veeam Software logoVeeam Software

Senior Systems Engineer

Mumbai City, Maharashtra, India · On-site

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Pre-sales Support, C-level Stakeholder Management, Virtualization Management, Database Knowledge, Cloud Technologies

Veeam Software logoVeeam Software

Senior Professional Services Engagement Specialist

London, England, United Kingdom · Remote OK

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Engagement Management, Program Management, Stakeholder Management, Project Planning, RAID Management

Veeam Software logoVeeam Software

Senior Sales Engineer

Cologne, North Rhine-Westphalia, Germany · Remote OK

Senior$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Solution Selling, Technical Pre-Sales, Data Protection Technologies, Storage Technologies, Network Technologies

Veeam Software logoVeeam Software

Tax Manager - ASC 740

United States · Remote OK

$103k–$263k/yr

Senior+$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: ASC 740, US Federal Tax Compliance, International Taxation, GILTI, FDII

Veeam Software logoVeeam Software

C# Developer (Veeam Backup for Hypervisors) 

Capital City of Prague, Prague, Czechia · Remote OK

Mid level$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: C#, .Net 10, Windows, Linux, PostgreSQL

Veeam Software logoVeeam Software

C# Developer (Veeam Backup for Hypervisors) 

Warsaw, Masovian Voivodeship, Poland · Remote OK

Mid level$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: C#, .Net 10, PostgreSQL, RestAPI, Multithreading

Veeam Software logoVeeam Software

Performance QA Engineer

Lisbon, Portugal · Hybrid

Entry level$2.5B raised

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …

Skills: Performance Testing, Load Testing, Scalability Testing, Windows Administration, Linux Administration

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Manager, Customer Success & Professional Services Japan

Veeam Software

Tokyo, Japan • Remote OK

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Senior

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  • Full-time
  • Paid Annual Leave, Global VeeaMe Days For Self-Care, Paid Volunteer Hours, Flexible Spending Allowance For Medical, Dental, Vision, Wellness, Fitness, And Tech-Related Expenses, On-Demand Learning Libraries, Mentoring
  • Posted 3h ago
  • ~40 hrs/week
  • Remote in Tokyo, Tōkyō, Japan

Responsibilities

Lead the Professional Services and Customer Success teams in Japan to drive technical adoption and long-term business value for customers. Oversee the delivery of professional services engagements and act as a strategic escalation point for complex technical challenges.

Requirements

Requires 3+ years of experience leading technical customer-facing teams with a strong background in professional services or consulting. Must possess technical knowledge of virtualization, storage, backup architectures, and be proficient in both Japanese and English.

Full job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

The Manager, Customer Success & Professional Services is a strategic leadership role responsible for leading the Veeam Japan Professional Services & Customer Success teams to drive customer success, technical adoption, and long-term business value realization.

This role combines people leadership, technical strategy, customer engagement, and operational excellence. You will be responsible for ensuring customers successfully deploy, adopt, optimize, and expand their use of Veeam solutions while building a high-performing team focused on customer outcomes, retention, and growth.

What You’ll Do

  • Leadership & Team Development
    • Lead, coach, and develop the Professional Services & Customer Success teams to achieve high performance and career growth
    • Set clear goals, provide regular feedback, and drive a strong culture of accountability and collaboration
    • Support hiring, onboarding, and capability development within the team
  • Delivery & Customer Success Ownership
    • Own customer success outcomes across strategic accounts, ensuring customers realize maximum value from Veeam solutions
    • Oversee the successful delivery of professional services engagements, ensuring quality, timeliness, and customer satisfaction
    • Drive customer adoption, retention, satisfaction, and expansion opportunities
    • Act as an escalation point for complex technical or delivery challenges
    • Build strong relationships with key stakeholders and executive sponsors on the customer side
  • Solution & Engagement Leadership
    • Guide solution architecture, design validation, and delivery approaches for complex customer environments
    • Review and contribute to proposals and Statements of Work (SOW), ensuring technical and commercial alignment
    • Ensure accurate effort estimation, project planning, and risk management across engagements
    • Support solution design discussions and provide strategic technical direction for complex customer environments
  • Business & Cross-Functional Collaboration
    • Partner closely with Sales, Pre-Sales, and Technical Support teams to identify growth and expansion opportunities
    • Support strategic customer engagements and contribute to account planning
  • Operational Excellence & Continuous Improvement
    • Establish and drive best practices, frameworks, and standardization across delivery teams
    • Monitor key performance metrics (utilization, delivery quality, customer satisfaction) and drive improvements
    • Drive continuous improvement initiatives across processes, documentation, and knowledge management

What You’ll Bring

  • Minimum 3+ years of experience leading technical customer-facing teams, including TAMs, Customer Success Engineers, Consultants, or Professional Services teams
  • Strong background in professional services, consulting, or technical account management
  • Experience managing complex projects, stakeholders, and multiple concurrent engagements
  • Solid understanding of virtualization technologies (VMware, Hyper-V)
  • Strong knowledge of storage and backup architectures (NetApp, Dell, HPE, etc.)
  • Hands-on experience with Veeam or comparable backup and recovery technologies is highly desirable
  • Exposure to cloud platforms (AWS, Azure, or similar) and hybrid environments
  • Excellent stakeholder management and communication skills
  • Ability to operate in a fast-paced, matrixed, and global environment
  • Business-level Japanese and conversational English (for global collaboration)

What You’ll Get 

  • Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Related keywords

VeeamData ResilienceData Security Posture ManagementVMwareHyper-VNetAppDellHPEAWSAzureHybrid CloudSOWSolution DesignCustomer SuccessProfessional ServicesTAM

About Veeam Software

LinkedInVisit site
Industry
Software Development
Company size
5,001-10,000 employees
Headquarters
Seattle, WA
LinkedIn followers
462,501
Total funding
$2.5B

Welcome to Veeam’s LinkedIn page. Follow us here for company news, product updates, events and more. With Veeam, the trusted data and safe AI company, your data is understood, secured, and resilient so you can unleash it to accelerate safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 82% of the Fortune 500. Accelerate Safe AI at Scale. Learn more at veeam.com or follow Veeam on X @veeam

Offices: 3000 Carillon Point, Seattle, WA 98033, US · 8800 Lyra Drive, Columbus, OH 43240, US, Columbus, Ohio 43240, US · Lindenstrasse 16, Baar, 6340, CH · 2520 Northwinds Pkwy, Alpharetta, GA 30009, US · Reykjavikstraat 1, Utrecht, Utrecht 3543 KB, NL

Cyber ResilienceIdentity ResilienceData Protection and ManagementBackup and RecoveryBusiness ContinuityKubernetes ProtectionHybrid & Multi-Cloud Data ProtectionData PortabilityDisaster Recovery (as a service)Modern App Protection
View all jobs at Veeam Software

About Veeam Software

LinkedInVisit site
Industry
Software Development
Company size
5,001-10,000 employees
Headquarters
Seattle, WA
LinkedIn followers
462,501
Total funding
$2.5B

Welcome to Veeam’s LinkedIn page. Follow us here for company news, product updates, events and more. With Veeam, the trusted data and safe AI company, your data is understood, secured, and resilient so you can unleash it to accelerate safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 82% of the Fortune 500. Accelerate Safe AI at Scale. Learn more at veeam.com or follow Veeam on X @veeam

Offices: 3000 Carillon Point, Seattle, WA 98033, US · 8800 Lyra Drive, Columbus, OH 43240, US, Columbus, Ohio 43240, US · Lindenstrasse 16, Baar, 6340, CH · 2520 Northwinds Pkwy, Alpharetta, GA 30009, US · Reykjavikstraat 1, Utrecht, Utrecht 3543 KB, NL

Cyber ResilienceIdentity ResilienceData Protection and ManagementBackup and RecoveryBusiness ContinuityKubernetes ProtectionHybrid & Multi-Cloud Data ProtectionData PortabilityDisaster Recovery (as a service)Modern App Protection
View all jobs at Veeam Software

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