North Shields, South Australia, Australia · On-site
Frazer is a leading provider of specialist civils, infrastructure and utility products and solutions. As part of STARK Building Materials UK, we combine specialist expertise, market-leading products and exceptional servi…
Skills: Sales, Customer Service, Relationship Building, Account Management, Upselling
Newcastle upon Tyne, England, United Kingdom · On-site
Contract: Fixed term (6 months), part-time Location: Newcastle Closing date: 27 August 2026 About the role In Newcastle our test centre, along with our nationwide centres, is hard at work assisting candidates sitting the…
Skills: Customer service, Communication skills, Organizational skills, Attention to detail, Teamwork
Newcastle upon Tyne, England, United Kingdom · Hybrid
Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that e…
Skills: Customer service, Technical support, Troubleshooting, Ticketing systems, Communication
Newcastle upon Tyne, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer service, Cash handling, Payment processing, Problem-solving, Safer gambling awareness
Newcastle upon Tyne, England, United Kingdom · On-site
$26k–$26k/yr
ABOUT THE ROLE Ask4Help is Northumbria University’s professional, sector-leading frontline service, which provides our students with information, guidance, advice and support throughout their time with us. We operate a 2…
Skills: Customer service, Communication skills, Self-motivation, IT systems proficiency, Problem solving
Newcastle upon Tyne, England, United Kingdom · On-site
If you’re an experienced Hearing Aid Audiologist who values clinical autonomy, commercial impact, and access to the latest hearing technology- but want a role that genuinely elevates your day-to-day, this could be your n…
Skills: Clinical Autonomy, Hearing Aid Fitting, Diagnostic Assessments, Customer Relationship Management, Clinical Audit
Newcastle upon Tyne, England, United Kingdom · Hybrid
$27k–$32k/yr
Job Posting Title Financial Advice Support Coordinator - Family Leave Cover Salary Band Salary- £26,513-£31,757 Grade LC3 Job Description About the role We are looking for a proactive and detail-oriented Financial Advice…
Skills: Administrative support, Customer service, Financial services, Data entry, Report production
Newcastle upon Tyne, England, United Kingdom · On-site
Overview: Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, …
Skills: Picking, Packing, Inventory management, Warehouse operations, FIFO practice
Newcastle upon Tyne, England, United Kingdom · On-site
Office Services Assistant Salary: £19,232.63 per annum(£26,227.50 FTE), plus company benefits Location: Newcastle, NE1 6QF Contract: Part Time, Permanent Shifts: 27.5 hours per week, Monday – Friday, 11am until 5pm with …
Skills: Administration, Microsoft Word, Microsoft Excel, Communication skills, Time management
Newcastle upon Tyne, England, United Kingdom · On-site
Onboarding Agent Full Time – Office based Newcastle Upon Tyne As an Onboarding Agent, you will be responsible for ensuring new customers are set up quickly and efficiently. Acting as the central point of contact, the rol…
Skills: Customer service, Communication skills, Problem solving, Attention to detail, Active listening
Newcastle upon Tyne, England, United Kingdom · On-site
Job TitleService Colleague (Express) LocationEXPPFS - 4024 GOSFORTH PARK Employment TypePart time Contract TypePermanent Shift PatternWork Shift: Days Hours per Week24 Pay Rate£13.10 CategoryRetail Hourly Colleagues, Sal…
Skills: Customer service, Retail operations, Checkout operation, Food preparation, Order picking
Newcastle upon Tyne, England, United Kingdom · On-site
Customer Team Leader Location: Link Road , Blyth, NE24 3PL Pay: £14.48 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store…
Skills: Team leadership, Retail operations, Merchandising, Customer service, Coaching
Newcastle upon Tyne, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer service, Cash handling, Payment processing, Problem-solving, Communication
Newcastle upon Tyne, England, United Kingdom · On-site
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’…
Skills: Customer service, Interpersonal skills, Communication, Active listening, Sales
Newcastle upon Tyne, England, United Kingdom · On-site
Caterplus – More Than a Meal, It’s a Community At Trevelyan Court within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy …
Skills: Team management, Budgeting, Customer service, Recruitment, Staff training
Newcastle upon Tyne, England, United Kingdom · On-site
Job Description: Service Account Manager Location: Hong Kong Permanent Full time Onsite working We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want prem…
Skills: Policy Administration, Stakeholder Management, Problem Solving, Client Relationship Management, Insurance Licensing
Newcastle upon Tyne, England, United Kingdom · On-site
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving for…
Skills: Customer service, Sales, Cashiering, Stockroom operations, Inventory management
Newcastle upon Tyne, England, United Kingdom · Hybrid
$65k–$80k/yr
Your role is to help clients establish their future goals and long-term aspirations and create a financial plan to achieve them. You will play a vital role in helping clients make informed financial decisions through pro…
Skills: Financial planning, Cash flow modelling, Technical analysis, Client relationship management, Business development
Newcastle upon Tyne, England, United Kingdom · On-site
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving for…
Skills: Customer service, Sales, Cashiering, Stockroom operations, Inventory management
Newcastle upon Tyne, England, United Kingdom · On-site
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving for…
Skills: Customer service, Sales, Cashiering, Stockroom operations, Multitasking
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will build and maintain strong relationships with customers while identifying sales opportunities through upselling and cross-selling. Additionally, you will provide expert product advice, prepare quotations, and ensure orders are processed accurately and fulfilled on time.
The ideal candidate has previous sales or customer service experience within the merchanting or construction sector. You must possess excellent communication skills, a proactive approach to sales, and confidence in using IT systems.
Frazer is a leading provider of specialist civils, infrastructure and utility products and solutions. As part of STARK Building Materials UK, we combine specialist expertise, market-leading products and exceptional service to support customers across the housing, infrastructure, industrial and commercial sectors.
Working Hours: Monday to Friday, 7:00am to 5:00pm
Frazer Durham ( DH1 2YN) is looking for a proactive and customer-focused Sales Specialist to join our team. This is an excellent opportunity for someone with experience in merchanting, construction, industrial distribution or another B2B sales environment who enjoys building relationships, identifying opportunities and delivering outstanding customer service.
Working closely with customers, suppliers and colleagues, you will play a key role in growing sales, developing customer accounts and ensuring every customer receives expert advice and a first-class experience.
Building strong relationships with new, existing and lapsed customers.
Understanding customer requirements and recommending the right products and solutions.
Identifying opportunities to increase sales through upselling and cross-selling.
Preparing quotations, processing orders and ensuring they are fulfilled accurately and on time.
Developing your knowledge of civils, infrastructure and utility products by working closely with suppliers and manufacturers.
Providing expert product advice and technical support to customers.
Advising customers on pricing, trading terms, credit facilities and account management.
Delivering an outstanding customer experience on every interaction.
Supporting branch objectives and contributing to the overall success of the team.
We would love to hear from you if you have experience in a:
Builders' Merchant
Civils Merchant
Drainage Merchant
Utilities Merchant
Plumbing & Heating Merchant
Landscaping Merchant
Construction Supplies business
Previous sales or customer service experience within the merchanting or construction sector.
Excellent communication and relationship-building skills.
A proactive approach with the ability to identify and secure sales opportunities.
Strong organisational skills and attention to detail.
Confidence using IT systems and communicating with customers over the telephone.
A positive attitude and a genuine passion for delivering excellent customer service.
Decency – Honest, respectful and committed to doing the right thing.
Team Spirit – Working together to achieve success.
Pride – Taking ownership and delivering quality in everything you do.
Competitive Basic Salary
Performance Related Bonus
Retirement Savings Plan (Pension) – with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
Wellbeing Centre via WorkPerks
Recognition programme
At FRAZER , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
With branches from the Scottish Isles to Penzance, you’re never far away from great service, expert advice and the highest quality timber, building materials and services from Jewson. Since opening our first branch in 1836, we’ve expanded to offer a wide range of supplies for all trades including building materials, roofing and landscaping. From the everyday essentials, such as bricks and timber to specialist equipment. You can also find kitchen and bathroom showrooms nationwide, as well as a trusted Tool Hire service. We are now part of STARK Building Materials UK.
Offices: Merchant House, Coventry, West Midlands CV3 2TT, GB
There are currently 243 open customer service & support positions in Newcastle upon Tyne, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lookers Motor Group Limited, Marks and Spencer, Nationwide Building Society, One Utility Bill, Hilton, among others. Browse the listings above to see every active employer.
Yes — 52 of the 243 open customer service & support positions offer remote or hybrid work (2 remote, 50 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
