New York, New York, United States · On-site
$62k–$78k/yr
Job DetailsJob Location: NY Office Main Office - New York, NY 10016Position Type: Full TimeSalary Range: $62,000.00 - $78,000.00 Salary/yearJOB TITLE: Technical Support Analyst DEPARTMENT: Information Technology FLSA STA…
Skills: Technical Troubleshooting, Customer Service, Hardware Repair, Software Installation, User Account Administration
New York, New York, United States · On-site
$57k–$92k/yr
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Staff Management, Customer Service, Pest Control Inspection, Training and Development, Inventory Management
New York, New York, United States · On-site
$33/hr–$33/hr
Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email ad…
Skills: Plumbing, Electrical Repair, Hvac Maintenance, Appliance Repair, Carpentry
New York, New York, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Patrolling, Customer Service, Emergency Response, Incident Documentation, Access Control
New York, New York, United States · On-site
ABOUT THE ROLE Location: Dumbo store Status: Full Time Compensation: $24.00/hr Position Summary: The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while suppo…
Skills: Leadership, Customer Engagement, Coaching, Team Development, Service Excellence
New York, New York, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Customer Service, Team Development, Communication, Interpersonal Skills, Organizational Skills
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Safe Driving, Customer Service, Manual Transmission Operation, Vehicle Inspection, Traffic Law Compliance
New York, New York, United States · On-site
$19/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Merchandising, Inventory Management, Deductive Reasoning
New York, New York, United States · On-site
$22/hr–$24/hr
Location This position is located at 1230 3rd Ave, New York, New York, 10021 United States Role Summary The Back of House Specialist enhances the customer experience by managing back of house operations and omni service …
Skills: Back Of House Operations, Omni-channel Fulfillment, Inventory Management, Product Replenishment, Visual Merchandising
New York, New York, United States · On-site
$54k–$90k/yr
Consumer and Business Banking, Senior Relationship Banker, New Dorp Hylan, Staten Island, NY Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry…
Skills: Relationship Management, Portfolio Management, Cross-selling, Financial Acumen, Customer Profiling
New York, New York, United States · On-site
$80k–$95k/yr
Our Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private inves…
Skills: Device Lifecycle Management, MDM, EDR, Patch Management, MacOS Administration
New York, New York, United States · Hybrid
$150k–$200k/yr
About Caliber Legal Caliber is building an AI-forward personal injury case acquisition platform in a traditional field. Every leadership hire has to clear the same bar: they understand how technology can improve the way …
Skills: Personal Injury Law, Intake Management, Case Evaluation, Process Design, Operational Leadership
New York, New York, United States · Hybrid
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technolog…
Skills: Customer Support, Communication, Problem Solving, Feedback, Collaboration
New York, New York, United States · On-site
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Customer Service, Retail Sales, Cashier Skills, Detail-oriented, Team Collaboration
New York, New York, United States · On-site
$25/hr–$39/hr
Job TitleBiomedical Equipment Technician - New York, NY Job Description Biomedical Equipment Technician - New York, NY This position will be responsible for customer relationship management through the effective use of t…
Skills: Preventative Maintenance, Troubleshooting, Medical Equipment Servicing, Electronic Circuit Boards, Schematics
New York, New York, United States · On-site
$21/hr–$25/hr
Join ClearChoice Dental Implant Centers as a Treatment Planning Coordinator Ready to make a difference every day? Join ClearChoice Dental Implant Centers, the national leader in life-changing dental implant solutions. As…
Skills: Patient Coordination, Clinical Scheduling, Medical Office Administration, Communication Skills, Organizational Skills
New York, New York, United States · On-site
$20/hr–$25/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Team Management, Visual Merchandising, Inventory Management, Customer Experience
New York, New York, United States · On-site
$100k–$115k/yr
City, State:Brooklyn, New York Title: Director of Rooms Location: Brooklyn, NYC FLSA: Exempt Status: Full Time Reports to: General Manager Supervises: Front Office, Housekeeping, Building Pay Range: 100k - 115k annually …
Skills: Front Office Management, Housekeeping Oversight, Guest Relations, Reservations Management, Financial Reporting
New York, New York, United States · On-site
$17/hr–$18/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Fine Dining Service, Upselling, POS Systems, Guest Relations, Basic Math
New York, New York, United States · On-site
$20/hr–$24/hr
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Custo…
Skills: Customer Service, Cash Handling, Banking Transactions, Sales, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide comprehensive technical and audio-visual support to end users through ticket management and direct troubleshooting. Maintain hardware, software, and user accounts while supporting the firm's information security and compliance efforts.
Requires a bachelor's degree and at least 2 years of experience supporting Microsoft Windows and Office environments. Candidates must possess strong problem-solving skills and be available for on-call rotations and occasional travel to a satellite office.
Job DetailsJob Location: NY Office Main Office - New York, NY 10016Position Type: Full TimeSalary Range: $62,000.00 - $78,000.00 Salary/yearJOB TITLE: Technical Support Analyst
SCHEDULE & HOURS: Monday – Friday On-Site (Alternates every other week)
Week 1: 5 days normal hours (8:00 AM – 4:00 PM)
Week 2: 4 days extended hours (8:00 AM - 6:00 PM) Typically with Monday/Friday off
ON-CALL: Required for two weeks each month (specific weeks assigned in advance).
Who is Herrick?
Herrick is a prominent New York City-based law firm providing a full range of legal services. As a powerhouse mid-size firm, we regularly advise many of the country's most preeminent legal matters, but our size allows us to maintain an enduring culture of collaboration. Our lawyers and staff enjoy their work and grow by working with each other - a fact that resonates with the results we achieve for our clients.
This is an on-site role in our midtown Manhattan office.
Looking to continue your IT career in a dynamic team environment? Herrick, Feinstein LLP (a 200+ user law firm in New York City) is seeking a skilled, motivated, and customer service focused Technical Support Analyst to join our Information Technology team. We are looking for someone who is passionate about technology, enjoys troubleshooting technical issues, and takes pride in delivering exceptional customer service. This hands-on role is an excellent learning opportunity, and you will be exposed to a diverse set of technologies while providing end user support across the firm.
Respond promptly to telephone calls, tickets, emails, Teams messages, walk-ins and other requests for technical and audio-visual support.
Analyze, identify, research, and resolve technical problems related to all applications.
Document, track and monitor all requests, ensuring a timely and well documented resolution from start to finish. Create, log, track, and maintain a ticket (in our ITSM system) for every request and task, with complete and accurate documentation of diagnostics, actions taken, resolution details, and user communications.
Effectively own and manage the ticketing queue, demonstrating efficiency, prioritization and triage, and proactive communication and follow-up.
Troubleshoot and perform hardware/software repairs and management of PC’s, laptops, printers, and mobile devices.
Install, inventory, and configure laptops, desktops, and related hardware and software.
Responsible for audio/video systems operation and maintenance.
Perform user account administration and departures. Manage and maintain the firm distribution lists.
Proactively support the firm’s information security and compliance efforts, including data loss prevention activities, threat identification (e.g., phishing), and user awareness.
Bachelor’s degree required, preferably in a technical field or with relevant helpdesk/desktop support experience.
A minimum of 2 years of experience supporting users within a Microsoft Windows/Microsoft Office environment and a solid understanding of computer hardware and basic networking principles. Experience in a professional services environment preferred.
Must be passionate about technology, comfortable and proficient with computers and an active learner who is eager to absorb new concepts.
Excellent troubleshooting and problem-solving skills.
Resourceful.
Excellent interpersonal and customer service skills; deliver a white-glove experience that ensures exceptional service.
Strong written and verbal communication skills.
Ability to work well in a team environment.
Ability to work efficiently under pressure, often with minimal supervision.
Flexibility with overtime and/or temporary schedule changes a must.
Must be available for after-hours support after regular business hours and weekends approximately two weeks per month.
Must be available to provide coverage from our satellite office in Newark, NJ approximately once per month.
The range of base salary* the Firm reasonably expects to pay for this role is $62,000 to $78,000. The actual base salary offered will be based on a number of factors, including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, and if applicable, certifications or other professional licenses held.
*The range listed is just one component of Herrick Feinstein’s total compensation and benefits package for employees, which includes a discretionary bonus; health, dental, vision, life and disability insurance; and a 401(k) plan.
Herrick, Feinstein is proud to be an Equal Employment Opportunity employer. We do not discriminate based on sex, sexual orientation, gender identity or expression, age, race, religion, creed, color, national origin, military/veteran status, disability, pre-disposing genetic characteristics, familial status, marital status, criminal history, status as a victim of domestic violence, or any other applicable characteristics protected by federal, state, or local law or regulation.
#HerrickDoesThat
Herrick provides a full range of legal services to businesses and individuals around the world -- including bankruptcy and business reorganization, commercial litigation, corporate law, employment law, government relations, insurance, intellectual property, real estate, sports law, and tax and personal planning. Content may include attorney advertising. Prior results do not guarantee a similar outcome.
There are currently 11,422 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Yes — 1604 of the 11422 open customer service & support positions offer remote or hybrid work (465 remote, 1139 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
