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Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email ad…
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Assistant Community Manager - Brooklyn Tower, 55 Fleet Street, Brooklyn, NY
New York, New York, United States · On-site
$75k–$85k/yr
Mid level
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$75k–$85k/yr
Full-time
bachelor degree
Incentive Pay, Full Benefits Packages
Posted 26d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
Support the Community Manager in day-to-day operations, resident relations, and administrative tasks for multifamily properties. Manage leasing demonstrations, lease enforcement, financial reporting, and coordinate with vendors for building maintenance and renovations.
Requirements
Requires a minimum of 3 years of multifamily leasing or assistant community management experience and a valid NYS real estate license. Proficiency in property management software like Yardi and RentCafe is essential.
Full job description
Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected].
Overview
Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed).
Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!
We are seeking a dedicated and detail-oriented individual to join our team as an Assistant Community Manager for our multifamily properties. The Assistant Community Manager will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure the success of our vibrant residential communities.
Essential Job Functions
Address resident requests, complaints, and inquiries in line with contractual obligations and standards.
Liaise between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist in analyzing income and expense patterns, budget forecasting, code and process accounts payable and receivable, file compliance paperwork, and maintain office files.
Manage office supplies inventory and monitor storage, bicycle, and fitness agreements for compliance.Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
Assist in regular community inspections, coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds.
Assist with data entry in the online work order system and support Resident Manager with post-move out walk-throughs.
Collaborate with property management and maintenance on renovations or CapEx projects, obtain vendor estimates and review contracts, provide recommendations for modifications and coordinate vendors for repairs as necessary.
Conduct leasing demonstrations, monitor and maintain new and renewal leases to include optimal renewal rates, process lease administration paperwork, and enter information into property management systems.
Assist in the lease enforcement process, including reviewing applications, conducting inspections, and ensuring notice requirements.
Maintain competitive marketplace intelligence to contribute to sales, marketing, and operational initiatives for budgeted occupancy and customer retention goals.
Supervise programs for resident retention and collaborate with internal departments.
Be available for after-hours emergencies, ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
Position may be required to perform duties outside their normal responsibilities as needed.
Qualifications
Bachelor’s degree in business, marketing, real estate, or finance is preferred.
Minimum of 3 years of multifamily leasing and/or assistant community management experience.
Proficiency in navigating computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
Work authorization (required)
Must be available to work weekends (Saturdays and Sundays)
In addition to base compensation, significant incentive pay and full benefits packages are available.
Annual salary range - $75,000 - $85,000
Related keywords
Multifamily Real EstateYardiRentCafeOn-SiteiLuvLeasingElise AINYS Real Estate LicenseCapEx ProjectsGPRLease EnforcementResident SatisfactionBudgetingProperty Management SystemsMicrosoft Office
Established in 1925, we are thrilled to celebrate 100 years of real estate excellence this year.
Industry
Real Estate
Company size
201-500 employees
Founded
1925
Headquarters
New York
LinkedIn followers
20,212
WORLD CLASS ACQUISITIONS, DEVELOPMENT & MANAGEMENT, ROOTED IN NEW YORK.
Rose Associates is among New York City’s premier real estate development and management firms, specializing in building and operating luxury multifamily residential properties. A certified Minority and Women-owned Business Enterprise (M/WBE), Rose is focused on acquiring and adapting high quality assets, completing over $2.24 billion in projects in recent years. Rose delivers a full range of services designed to increase revenue and enhance asset value, from planning and execution of ground-up and conversion developments to managing operations of over 30,000 units, ensuring that Rose properties consistently outperform the market.
Offices: 777 3rd Ave, New York, US
Development/Pre-DevelopmentResidential Leasing and SalesConstruction SupervisionRetail and Commercial LeasingProperty ManagementEnergy and Technical ServicesacquisitionsReal Estate ConsultingMarketingLeasing
How many Customer Service & Support jobs are open in New York, NY right now?
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