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$75k–$90k/yr
Full-time
bachelor degree
Career Growth, Free Parking, Incentive Bonus Potential, Paid Holidays, Vacation, Wellness Days
Posted 26d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
Oversee parking operations and customer service programs to ensure client and guest satisfaction. Manage financial planning through annual budget preparation and provide training and support to operational managers.
Requirements
Requires a minimum of 2 years of progressive management experience in hospitality, parking, or a related industry. A bachelor's degree in business is preferred, along with proficiency in Microsoft Office and ADP.
Full job description
-
Park your career here, with Propark Mobility!
Senior Account Manager - Parking Operations
Salary Range: $75,000.00 - $90,000.00 Commensurate with Experience, plus Incentive Bonus Potential
Work Modality: On Site
Schedule: Full-time
Location: New York, NY
Applications will be accepted until job is closed.
Experience Needed:
You have operational and financial acumen
Your team leadership skills are exceptional
You have impeccable conversational and written communication skills.
You are a motivated individual willing to take on new challenges, with management experience in the Hospitality industry, preferrably including parking experience.
You are self-sufficient, resourceful, and decisive.
You have an exceptional way with people, and you bring extraordinary results.
Minimum of 2 years of progressive management and operational experience in hospitality, parking or a related industry.
Bachelor’s degree with a concentration in business is preferred.
Skills and Abilities Needed:
Ability to maintain flexible in schedule to meet operational needs.
Excellent organizational, problem solving, and time management skills.
Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
Excellent written and verbal communication skills.
Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
What We Offer: Compensation and Benefits:
Fantastic opportunities for career growth - we always look to promote from within first!
Free Parking!!*
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Priority driven culture that is supportive, engaging, empowering and celebratory.
A company that values diversity, inclusion, and belonging.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
Learning opportunities through our internal training program - Propark Think
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Who We Are:
We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.
Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!Are you ready to park your career here? We have lots of opportunities ahead!
As Senior Account Manager, you will:
Assist and train managers in handling customer complaints and day-to-day operational issues.
Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
Organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.
Prepare annual budget to ensure that a proper plan for the generation of revenues, allocation of staff and operating expenses are established for the fiscal year.
Act as primary point of contact with client and maintain highest level of relationship satisfaction
Perform other tasks as developed and assigned by company management.
Are you ready to park your career here?
Apply today!
We can't wait to meet you!
*** Free parking while working at your assigned Propark location(s).
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation
Propark Mobility is a national parking management company, dedicated to creating perfect parking moments by providing full service parking solutions for office buildings, retail centers, airports, medical centers, universities, municipalities, residential buildings, hotels and urban parking facilities. Headquartered in Hartford, Connecticut, Propark operates more than 500 locations across 52 cities in 13 states and manages a labor force of over 1,570 employees. Founded in 1984, Propark is committed to a boutique service delivery model that provides clients with high-touch customer service and value-added amenities.
Offices: One Union Place, Hartford, Connecticut 06103, US · 55 Cyril Magnin Street, San Francisco, California 94102, US · 7 Washington Street, Hastings-on-Hudson, New York 10706, US · 5 Longfellow Place, Boston, Massachusetts 02114, US · 3435 Ocean Park Blvd, Santa Monica, California 90405, US
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,422 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1605 of the 11422 open customer service & support positions offer remote or hybrid work (465 remote, 1140 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.