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Full-time
Health Insurance, Virtual Care, Emotional Well-being Support, Fertility & Family Planning Benefits, Paid Time Off, Birthday Off
Posted 14d ago
~40 hrs/week
Responsibilities
Transform and maintain event spaces by precisely placing furniture and décor to meet client visions. Provide real-time support for food and beverage service, inventory management, and venue readiness.
Requirements
Seeking a detail-oriented individual capable of handling physical event assets and maintaining high-end venue standards. Requires flexible availability to accommodate a varying event calendar.
Full job description
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
Front of House Attendant | The Mallory, NYC
Reports To: Event Services Manager
Schedule: Full Time. Flexible availability required for varying event calendar.
Hourly Rate: $21 per hour with overtime eligibility
About The Mallory:
The Mallory is Convene Hospitality Group’s premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. Reimagined from a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue, The Mallory blends original industrial architecture with modern design and technology to host everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest who step through our doors. Learn more about our space at: https://www.themallorynyc.com.
As we continue building our opening team, we are seeking full-time Front of House Attendants to support the seamless execution of events from setup through completion. In this role, you will transform and maintain event spaces to meet each client’s unique vision, ensuring guest-facing areas remain polished, organized, and event-ready throughout the day. You will provide real-time support by adjusting room layouts, replenishing supplies, coordinating deliveries, assisting with food and beverage service, and managing inventory and event equipment. Working behind the scenes, you will also safely move and stage furniture, tables, seating, and other event assets while helping maintain an organized back-of-house environment and upholding safety standards to deliver exceptional experiences for every guest.
Overview:
As a Front of House Attendant at The Mallory, you are essential to the venue’s physical transformation and its constant readiness for the next event. This role is designed for a detail-oriented individual who takes pride in navigating a versatile, ever-changing floor plan and ensuring the seamless execution of unique, high-profile moments. You work throughout the venue to ensure every layout and detail is perfect for our guests, providing the behind-the-scenes support that makes every event successful.
Event Experience
Transform event spaces by precisely placing furniture, equipment, and décor to match the specific vision for each unique gathering.
Act as a quick-response resource for event staff or clients, making real-time adjustments to room layouts or restocking supplies as needs evolve.
Monitor the space throughout the day to ensure all guest-facing areas remain immaculate and gallery-ready for an exceptional experience.
Setup and serve food & beverage offerings as required throughout the venue, including those provided by external food & beverage partners and vendors.
Venue Operations
Coordinate the arrival and organization of vendor, client, and internal deliveries while maintaining clear communication with the operations team.
Support the beverage and inventory programs by managing the flow of glassware, linens, and supplies needed for high-quality service.
Carry out regular inventory counts and organize equipment storage to keep back-of-house areas organized and ready for the next event transition.
Event Readiness & Safety
Execute the movement and positioning of event assets including tables, staging, and seating with a focus on efficiency and proper lifting techniques.
Maintain the condition of the venue by handling high-end furniture and equipment with care, ensuring everything is staged safely and stays in peak form.
Prioritize a secure environment by keeping load-in paths clear, utilizing correct transport tools, and following safety protocols during active room transitions.
Compensation:
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Full Time Hourly Rate: $21 per hour with overtime eligibility
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
We’re Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:
Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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Related keywords
HospitalityEvent ManagementFront of HouseVenue OperationsGuest ExperienceLogisticsInventory ControlBOH OrganizationEvent AssetsHigh-Touch Service
Convene is an award-winning hospitality brand that designs and operates meeting and event venues as well as flex office
Industry
Hospitality
Company size
501-1,000 employees
Founded
2009
Headquarters
New York, NY
LinkedIn followers
70,196
Total funding
$512M
Convene is an award-winning hospitality brand that designs and operates inventive meeting and event venues as well as flexible office space. Convene locations are sophisticated and design forward, serving as the perfect backdrop for inspiring moments of connection.
Exclusively located within Class A buildings, Convene venues are purpose built and full service, providing everything clients may need for an exceptional in-person experience while still allowing ample room for customization. It can serve a wide range of functions spanning event spaces for up to 1,500 guests, a 200-person town hall, conference rooms for a 10-person board meeting, private WorkSuites for a team of 30, communal workspace for individuals, and more.
Led by a hospitality-first mindset, Convene is a premium venue provider that operates as a partner for meeting and event planners. With the flexibility to tailor various components based on program needs, Convene offers: curated F&B packages prepared on-site by an in-house, executive chef-led culinary team; advanced in-room technology operated by on-site AV technicians; extensive branding opportunities and digital signage; event production resources; and a five-star service team.
Offices: 530 Fifth Avenue, New York, NY 10036, US · 22 Bishopsgate, London, EC2M 3, GB · 1 Boston St, Boston, Massachusetts 02201, US · Chicago, IL, US · New York, NY, US
Meeting RoomsOff-Site Professional MeetingsConference SpaceMeeting ProductionTraining and developmentexecutive meetingscoworkingflexible officeshared office spaceand Event Venue
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