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Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
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Full-time
Retail Discounts, Dental Plans, HSF Health Plan, Cycle To Work Scheme, Specsavers Discount, WeCare Online GP And Mental Health Support
Posted 40d ago
~40 hrs/week
Responsibilities
The role involves accurately scheduling and rostering employees to ensure full site coverage and responding quickly to absences or last-minute changes. You will maintain WFM system records and act as the primary point of contact for workforce queries.
Requirements
Candidates need strong IT skills, proficiency in MS Office, and the ability to manage competing priorities in a fast-paced environment. A checkable 5-year employment history and the right to work in the UK are mandatory.
🎓Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!
Grade: C
We’re building something new—and this role is right at the centre of it.
As part of our growing Workforce Management function, we’re looking for Scheduling Administrators to help keep our operations running smoothly day to day. This is a brilliant opportunity to join a fast-paced environment where your work has a real, visible impact on how we deliver services to our customers.
If you’re organised, detail-focused, and enjoy being at the heart of a busy operation, this is your chance to be part of a team that’s shaping how we work with visibility across with business.
As a Scheduling Administrator, you’ll play a vital role in keeping everything on track, ensuring shifts are filled, schedules are accurate, and our people are where they need to be.
Working closely with the wider WFM team, you’ll balance business needs, client requirements, and employee availability to support seamless service delivery. From managing last-minute changes to maintaining accurate data, your work will help ensure we deliver consistently high standards across the business on all our sites.
Your planning expertise can take you further. From Rail and Retail to Contact Centres and Logistics, we welcome diverse experience and fresh thinking. Join us and help build the future. 🚀
Job Description
What you’ll be doing:
Accurately schedule and roster employees, ensuring full coverage across sites at all times
Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly
Act as a first point of contact for workforce queries, providing support to employees and stakeholders
Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable
Support the management of on-call and escalation processes to resolve scheduling issues
Help ensure all personnel are correctly trained and compliant with licensing requirements
Monitor and improve rostering accuracy, helping reduce payroll queries and errors
Proactively identify gaps in coverage and support solutions to address them
Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently
Support payroll processes by ensuring accurate data input and query resolution
Communicate effectively with colleagues and stakeholders to ensure alignment across operations
Contribute to a culture of continuous improvement, efficiency, and high standards
Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact!
Qualifications
What you’ll bring:
Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus)
Excellent problem-solving and time management abilities
A proactive and flexible approach
The confidence to manage competing priorities
Ability to utilise MS Packages, Outlook, etc.
5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment.
Right to Work in the UK.
Additional Information
It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.
At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
Opportunity – We see potential in every person and situation
People – We open our eyes to all that’s good
Purpose – We make your world a safer place
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.
Your Benefits
STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
Specsavers – Save money on eye tests and when purchasing spectacles.
WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
Toothfairy – Online access to advice and guidance, from real UK Dentists.
Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
Free Mortgage Advice
Go & Live – Financial Wellbeing Hub
Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas
Take the Next Step
Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.
This is the official LinkedIn page of Securitas Group.
Securitas is the intelligent security solutions partner with world-leading technology and expertise, helping to make your world a safer place. With more than nine decades of deep experience, we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we’re transforming the security industry.
With 322 000 employees in 44 markets, we see a different world and create sustainable value for our clients by protecting what matters most: their people and assets.
#seeadifferentworld
Offices: Lindhagensplan 70, P.O. Box 12307, Stockholm, 102 28 , SE · Esteban Echeverría 4270, Buenos Aires, AR · 2/17 Townsville St, Canberra, AU · Franzosengraben 8, Vienna, AT · Sint Lendriksborre, 3, Brussels, BE
Information TechnologyInformation ServicesPrivacySecurityHomeland Security
How many Customer Service & Support jobs are open in Milton Keynes, United Kingdom right now?
There are currently 238 open customer service & support positions in Milton Keynes, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milton Keynes, United Kingdom?
Companies currently hiring include Securitas Group, NEXT PLC, The Estée Lauder Companies Inc., Whitbread, Greene King Brewery, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milton Keynes, United Kingdom?
Yes — 57 of the 238 open customer service & support positions offer remote or hybrid work (6 remote, 51 hybrid).
How do I apply for Customer Service & Support jobs in Milton Keynes, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.