Clera home
·Dashboard

Jobs at Serve First CX (Now Hiring) — 1 open

Serve First CX

Sales Development Representative (SDR)

Milton Keynes, England, United Kingdom · Hybrid

Entry level

Sales Development Representative (SDR) Serve First CX Location: Milton Keynes / Hybrid Salary: Competitive + uncapped commission + benefits Start date: Immediate Serve First CX is a fast-growing customer experience (CX) …

Skills: B2B Sales, Prospecting, Lead Qualification, Outbound Outreach, HubSpot

Sales Development Representative (SDR)

Serve First CX

Milton Keynes, England, United Kingdom • Hybrid

Apply
Entry levelHybrid · 3 days in office

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • bachelor degree
  • Uncapped Commission, Quarterly Team Socials, Incentives, Clear Progression Opportunities
  • Posted 7h ago
  • ~40 hrs/week

Responsibilities

The SDR will prospect and engage senior decision-makers through multi-touch outreach campaigns to create meaningful conversations. They are responsible for qualifying leads and booking discovery calls for Account Executives using HubSpot.

Requirements

The role requires a self-starter with strong communication skills and a target-driven mindset comfortable with high outbound activity. Previous SDR or customer-facing experience is ideal, though graduates or career changers are welcome.

Full job description

Sales Development Representative (SDR) Serve First CX
Location: Milton Keynes / Hybrid
Salary: Competitive + uncapped commission + benefits
Start date: Immediate

Serve First CX is a fast-growing customer experience (CX) provider, backed by £4.6M in growth funding. We partner with some of the UK's best-known brands across retail, hospitality, leisure, facilities management, and healthcare helping them deliver operational excellence, retain customers, and grow revenue.

With a strong pipeline and fresh funding, we're scaling quickly and were looking for ambitious Sales Development Representatives (SDRs) to accelerate their career in B2B sales.

This role will focus on our soon-to-be-launched Client Connect - a digital business reviews platform for enterprise B2B companies. We help clients reduce churn and unlock growth opportunities by transforming quarterly business reviews (QBRs) and ongoing feedback into actionable insights.

This isn't high-volume, generic telesales. You'll be speaking with senior operators across enterprise and multi-site businesses about real commercial challenges.

What you'll be doing

  • Prospecting and engaging with senior decision-makers (Operations Directors, CX Leaders, HR Directors, Marketing Managers) across multiple industries.
  • Running multi-touch outreach campaigns (calls, LinkedIn, email, voicemail) to create meaningful conversations.
  • Qualifying leads against our ideal customer profile (ICP) and booking discovery calls for Account Executives.
  • Using HubSpot to track activity, manage pipelines, and refine outbound sequences.
  • Being the first point of contact for prospects creating curiosity and excitement about our solutions.

Why join Serve First CX?

  • Proven tech & innovation: Alongside Client Connect, our ecosystem includes AI-powered next-gen feedback terminals, AuditPro:360, mystery shopping and Helpdesk solutions tools that solve real business problems, fast.
  • Clear career path: High performers can progress to Account Executive roles within 18 months.
  • Culture: A tight-knit team that thrives on energy, curiosity, and accountability no micromanagement, just the support to win.

What were looking for

  • A self-starter hungry to build a sales career.
  • Confident, articulate communicator with a consultative approach.
  • Resilient, target-driven, and comfortable with high outbound activity (30 to 50 quality calls a day).
  • Curious about business problems, you lead with the prospects pain points, not the product.
  • Previous SDR, telesales, or customer-facing experience is ideal, but we're open to graduates or career changers with the right mindset.

What success looks like

  • Booking 8+ qualified discovery calls per month.
  • Maintaining consistent activity levels across calls, LinkedIn, and email.
  • Building relationships with our Dream 500 target accounts.
  • Contributing directly to Serve First CX's growth as we scale into new sectors.

Perks

  • £30K base salary + uncapped commission
  • Hybrid working (office 2-3 days per week after training)
  • Quarterly team socials and incentives
  • Clear progression opportunities in a high-growth scale-up

If you're hungry to learn fast, develop world-class sales skills, and join one of the UK's fastest-growing CX innovators - we'd love to hear from you.

Related keywords

SDRB2B SalesCustomer ExperienceCXHubSpotLead GenerationOutbound SalesClient ConnectQBREnterprise SalesMulti-site BusinessesPipeline ManagementConsultative ApproachICPDiscovery Calls

About Serve First CX

LinkedInVisit site

One platform to turn customer feedback, audits & mystery shopping into action

Industry
Research Services
Company size
11-50 employees
Founded
2020
Headquarters
London

Delivering customer experience insights that matter, making data actionable. We help businesses to learn and adapt faster, driving change from the frontline to the boardroom. Our AI-powered tools ensure everyone has the insights they need to continuously improve customer experiences—because, in the end, experience is everything.

Offices: London, GB · 100 Avebury Boulevard, Milton Keynes, MK9 1FH, GB

Customer FeedbackMystery ShoppingInternal AuditsTask ManagementSocial Review Managementand Analytics
View all jobs at Serve First CX

About Serve First CX

LinkedInVisit site

One platform to turn customer feedback, audits & mystery shopping into action

Industry
Research Services
Company size
11-50 employees
Founded
2020
Headquarters
London

Delivering customer experience insights that matter, making data actionable. We help businesses to learn and adapt faster, driving change from the frontline to the boardroom. Our AI-powered tools ensure everyone has the insights they need to continuously improve customer experiences—because, in the end, experience is everything.

Offices: London, GB · 100 Avebury Boulevard, Milton Keynes, MK9 1FH, GB

Customer FeedbackMystery ShoppingInternal AuditsTask ManagementSocial Review Managementand Analytics
View all jobs at Serve First CX

Similar companies hiring

Fraunhofer IGD (182)Lawrence Livermore National Laboratory (157)OpenAI (123)UT Health SA, Greehey CCRI (104)Anthropic (87)MITRE (79)Oak Ridge National Laboratory (69)Health Sciences North Research Institute/L’Institut de recherches d’Horizon Santé-Nord (59)National Research Council Canada / Conseil national de recherches Canada (57)Altasciences (57)Becker Friedman Institute for Economics (57)DTU Nanolab (52)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty