Manchester, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, Relationship management
Birmingham, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, CRM tools
Kildare, The Municipal District of Kildare — Newbridge, Ireland · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, Relationship management
Chilcompton, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Inking, Stitching, Cutting, Skiving, Attention to detail
London, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, CRM tools
London, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, CRM tools
Portsmouth, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer service, Sales, Product knowledge, Storytelling, Relationship management
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Organisational Skills, Attention To Detail, Multitasking, Communication, Teamwork
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Knitwear Design, Yarn Development, Stitch Development, Garment Construction, Adobe Illustrator
Chilcompton, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer Service, Communication Skills, MS Office, Social Media Platforms, Organization
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Organizational Skills, Attention To Detail, Communication, Collaboration, Raw Materials Knowledge
City of Edinburgh, Scotland, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer Relationship Management, Storytelling, Product Knowledge, CRM Tools, Operational Excellence
Manchester, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Team Leadership, Customer Experience, Commercial Awareness, CRM Tools, Operational Excellence
London, Ontario, Canada · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Visual Merchandising, Leadership, Interpersonal Skills, Adobe Photoshop, Adobe InDesign
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Diary Management, Travel Coordination, Expense Management, Minute Taking, Microsoft Outlook
London, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Reception Administration, Travel Coordination, Office Management, Microsoft Office, Event Planning
Colchester, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Customer Relationship Management, Storytelling, Product Knowledge, CRM Tools, Sales
Shepton Mallet, England, United Kingdom · On-site
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Logistics Management, Warehouse Management, Inventory Control, Transportation, Leadership
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Brand Strategy, Social Media Strategy, Content Planning, Audience Development, Data Analysis
London, England, United Kingdom · Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustai…
Skills: Inventory Management, Pricing Strategies, Seasonal Forecasting, Budgeting, Stock Management
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The Sales Assistant, or 'Experience Expert', is responsible for creating memorable customer experiences through personalized storytelling and product knowledge. They must also drive store performance by maintaining customer relationships and ensuring operational excellence.
Candidates should be customer-focused, dynamic, and community-spirited individuals with a passion for fashion. They must be willing to learn, support an inclusive culture, and contribute to the brand's sustainability goals.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
You will always be customer focused:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
You will drive performance:
- You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
You will care about people and the planet:
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
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Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].
The British lifestyle brand. B Corp certified.
Born in Somerset in 1971, Mulberry is an iconic lifestyle brand with a playful and uniquely British blend of creativity, community, craft and culture. Sustainability has been part of the Mulberry ethos since our inception, and in 2021 the Made to Last Manifesto detailed our commitment to becoming regenerative and circular across every aspect of the business. In 2024 we achieved B Corp Certification in recognition of our purpose driven approach to business.
Offices: The Rookery, Chilcompton, Somerset, BA3 4EH, GB · 30 Kensington Church Street, London, W8 4HA, US · 48650 Seminole Dr, Cabazon, CA 92230, US
The British lifestyle brand. B Corp certified.
Born in Somerset in 1971, Mulberry is an iconic lifestyle brand with a playful and uniquely British blend of creativity, community, craft and culture. Sustainability has been part of the Mulberry ethos since our inception, and in 2021 the Made to Last Manifesto detailed our commitment to becoming regenerative and circular across every aspect of the business. In 2024 we achieved B Corp Certification in recognition of our purpose driven approach to business.
Offices: The Rookery, Chilcompton, Somerset, BA3 4EH, GB · 30 Kensington Church Street, London, W8 4HA, US · 48650 Seminole Dr, Cabazon, CA 92230, US
