Davao City, Davao Region, Philippines · Remote Solely
Mid level
Salary: Up to ₱40,000 gross per month (fixed maximum budget) Role: (Remote / Full-Time) Locations: Philippines Schedule: US Central Time We're looking for someone with polished, conversational English who can communicate…
Skills: Customer support, Phone support, Live chat, Troubleshooting, SaaS
About the Job: The Bookkeeper is responsible for providing bookkeeping and administrative support, maintaining accurate financial records, responding to client emails and billing-related concerns, and providing timely up…
Skills: Bookkeeping, Accounting, QuickBooks, Microsoft Outlook, Microsoft Excel
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Call center management, Sales and retention, Team leadership, Performance management, Coaching
About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that put…
Skills: Customer service, Billing, Sales, Internet troubleshooting, Communication skills
Davao City, Davao Region, Philippines · Remote Solely
Entry level
About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that put…
Skills: Customer service, Active listening, Technical support, Multitasking, Communication skills
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
The Community Market Officer (CMO) is the front-line implementer of BDO Network Bank’s (BDONB) community market development strategy. The CMO is embedded in target communities and is responsible for local execution of ba…
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Talent Acquisition Associate - Compliance and Onboarding Ensures co…
Skills: Compliance, Onboarding, Human Resources, Recruitment, Data Entry
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Trainer is responsible for facilitating,…
Skills: Training facilitation, Coaching, Instructional design, Contact center operations, Healthcare regulations
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Trainer is responsible for facilitating,…
Job Description A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customer first, offer assistance, and sha…
Skills: Customer Service, Merchandising, Stock Management, Garment Care, Sales Support
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. TALENT ACQUISITION ASSOCIATE Conducts initial / preliminary intervi…
Skills: Recruitment, Interviewing, Candidate screening, Job offer facilitation, Data management
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that put…
Skills: Customer service, Communication skills, Multitasking, Research skills, Business writing
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: The Training Manager serves …
Skills: Training Management, Strategic Planning, Fiscal Management, Performance Management, Team Leadership
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Operations management, Technical support, Team leadership, Performance management, Client communication
Verification of Benefits (VOB) Specialist – Ophthalmology Experience (Remote)
Davao City, Davao Region, Philippines · Remote Solely
Mid level
Snapscale is seeking a dedicated Verification of Benefits (VOB) Specialist with ophthalmology expertise to join our remote team. This role involves verifying insurance benefits and ensuring accurate billing practices to …
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Full-time
Collaborative and supportive team
Posted 13h ago
~40 hrs/week
Remote in Philippines
Responsibilities
Assist customers in using the software platform through phone and live chat by troubleshooting issues and answering product-related questions. Maintain accurate documentation and ensure a positive, welcoming customer experience in every interaction.
Requirements
Requires at least 2 years of experience supporting U.S. or international customers via phone and live chat. Candidates must be comfortable troubleshooting technical issues and possess strong spoken English communication skills.
Full job description
Salary: Up to ₱40,000 gross per month (fixed maximum budget)
Role: (Remote / Full-Time)
Locations: Philippines
Schedule: US Central Time
We're looking for someone with polished, conversational English who can communicate naturally and confidently with U.S.-based customers over live phone and chat.
In this role, you'll help customers use our software platform by troubleshooting issues, answering questions, and guiding them to successful resolutions through phone and live chat.
Responsibilities
Assist customers in using our software platform through phone and live chat, troubleshooting issues and guiding them to successful resolutions.
Guide customers in using our software platform effectively.
Answer product and account-related questions with professionalism and empathy.
Learn our software and confidently assist customers in using it.
Resolve customer concerns or escalate complex issues when appropriate.
Maintain accurate customer notes and documentation.
Deliver a positive, welcoming customer experience in every conversation.
Required:
At least 2 years supporting U.S. or international customers through both phone and live chat
Experience supporting a software, SaaS, or online platform
Comfortable troubleshooting customer issues while navigating multiple systems
Comfortable explaining technical concepts to non-technical customers.
Strong spoken English with clear, natural communication
Strong computer skills and the ability to learn new software quickly.
Friendly, patient, and customer-focused.
Detail-oriented and dependable.
Nice to Have
Experience supporting SaaS, software, or web-based platforms.
Experience using CRM or customer support platforms (Zendesk, Intercom, Freshdesk, Salesforce, etc.).
Experience guiding customers through software or online tools.
Remote customer support experience.
100% remote / home-based work
Compensation: Up to ₱40,000 gross per month (fixed maximum budget)
Collaborative and supportive team
Related keywords
Customer SupportRemoteSaaSSoftwareTroubleshootingCRMZendeskIntercomFreshdeskSalesforceTechnical SupportCommunicationUS Central TimeFull-time
Our mission is to revolutionize the multifamily industry serving as a reliable data source. Committed to excellence, we provide unparalleled accuracy and customizable reporting, empowering our clients with insights that help them make informed and strategic decisions.
Leveraging advanced technology, an expert in-house research team, and third-party partnerships, we curate the most comprehensive datasets available in the market.
Offices: PO Box 160781, Austin, TX 78716, US
Multifamily Data ProviderMultifamilyand Data SourceSoftwareInternetComputer
How many Customer Service & Support jobs are open in Davao City, Philippines right now?
There are currently 83 open customer service & support positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Davao City, Philippines?
Companies currently hiring include Snapscale, Full Potential Solutions, VXI Global Solutions, BDO Unibank, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Davao City, Philippines?
Yes — 17 of the 83 open customer service & support positions offer remote or hybrid work (14 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Davao City, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.