Davao City, Davao Region, Philippines · Remote Solely
Entry level
Overview: Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US - based healthcare practice by communicating with Spanish-speaking patients. This is a remote role where…
Skills: Spanish, English, BPO experience, Healthcare account experience, EMR systems
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Full-time
Health Maintenance Organization, Competitive pay, Government-mandated benefits, 13th month pay, Night differential pay, Internet allowance
Posted 120d ago
~40 hrs/week
Responsibilities
The Clinic Coordinator will manage appointment scheduling, follow-ups, and patient record maintenance using EMR systems. They are responsible for handling inbound and outbound calls and performing insurance verification for a US-based healthcare practice.
Requirements
Candidates must be proficient in both Spanish and English with at least 6 months of BPO experience in a bilingual account. Experience with US healthcare clinics and familiarity with EMR/EHR systems is highly preferred.
Full job description
Overview:
Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US - based healthcare practice by communicating with Spanish-speaking patients. This is a remote role where you will handle appointment scheduling and follow-ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems. The role requires strong communication skills, attention to detail, and a compassionate, patient-centered approach.
Perks:
Health Maintenance Organization (HMO)
Competitive pay
Government-mandated benefits
13th month pay
Night differential pay
Internet allowance
Perfect attendance bonus
Yearly salary increase
Opportunities for career growth and development
Requirements
Proficient in both written and spoken Spanish and English
Minimum 6 months BPO experience in a Spanish bilingual account (required)
Healthcare account experience in a BPO setting is a plus
Experience working with U.S. clinics or hospitals is preferred
Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calling
Strong communication and interpersonal skills with empathy for patient concerns
Highly organized, detail-oriented, and reliable
Must have a stable internet connection and a quiet remote work environment
HIPAA-Compliant Medical Virtual Assistants for Physicians, Medical Specialists and Allied Health Professionals
Industry
Outsourcing and Offshoring Consulting
Company size
201-500 employees
Founded
2017
Headquarters
Scotch Plains, NJ
LinkedIn followers
9,347
Snapscale (Formerally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience.
Core Services & Offerings:
✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support.
✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments.
✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs.
✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care.
Snapscale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.
Offices: 1812 Front Street, Scotch Plains, NJ 07076, US · 423 Villa Abrille St, Poblacion District, Davao City 8000, PH · 23 Central Park Ave.,, Davao City, Davao del Sur 8000, PH
Customer Support Outsourcingus based customer serviceoutsource customer carelive chat outsourcingoutsource live chat supportCustomer Service Outsourcinghelpdesk support24x7 help desk supporthelpdesk support servicesweb development services
How many Customer Service & Support jobs are open in Davao City, Philippines right now?
There are currently 83 open customer service & support positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Davao City, Philippines?
Companies currently hiring include Snapscale, Full Potential Solutions, VXI Global Solutions, BDO Unibank, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Davao City, Philippines?
Yes — 17 of the 83 open customer service & support positions offer remote or hybrid work (14 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Davao City, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.