Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties & Responsibilities: Agents will answer inbound cal…
Skills: Communication Skills, Customer Service Skills, Active Listening, Critical Thinking, Analytical Skills
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description: Customer Experience Advisor About the Role: We are…
Skills: Customer Service, Customer Support, Relationship Building, Communication, Problem Solving
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Key Responsibilities Answer Calls: Address billing, coverage, and p…
Skills: Customer service, Call center operations, Active listening, Empathy, Problem-solving
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description Essential Duties & Responsibilities: Agents will an…
Skills: Communication Skills, Customer Service, Active Listening, Critical Thinking, Analytical Skills
Davao City, Davao Region, Philippines · On-site
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Team leadership, Mentorship, Customer service, Omnichannel support, Performance management
Davao City, Davao Region, Philippines · Remote Solely
Snapscale is seeking an Intermediate Medical Virtual Assistant with experience in the US pharmaceutical sector to support healthcare professionals remotely. The ideal candidate will assist with various administrative tas…
Skills: Medical terminology, Electronic health record (EHR) systems, HIPAA compliance, Patient record management, Appointment scheduling
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Grievance Champion is responsible for se…
Skills: Healthcare knowledge, Grievance resolution, Coaching, Leadership, Compliance
Davao City, Davao Region, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Team Leader is responsible for overseeing the day-t…
Skills: Healthcare Operations, Team Leadership, Coaching, Performance Management, Customer Service
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare SME is responsible for serving as a subj…
Skills: Healthcare knowledge, Coaching, Grievance resolution, Escalation management, Compliance
Davao City, Davao Region, Philippines · On-site
Are you a highly organized individual with good English and a desire to grow? Have you worked in customer service or spoken with American clients before? I so, Snapscale wants to meet you! We're hiring motivated individu…
Skills: English communication, Customer service, Electronic medical records, Insurance verification, Triage
Davao City, Davao Region, Philippines · On-site
About the Job: Are you someone who thrives on helping others and creating meaningful interactions? We’re looking for a Customer Service Representative to join our dynamic team. In this role, you’ll be the first point of …
Skills: Customer service, Communication, Active listening, Attention to detail, Problem solving
Davao City, Davao Region, Philippines · Remote Solely
About the Role Snapscale is seeking a highly organized and proactive Spanish Bilingual Virtual Assistant to support a U.S.-based client in a remote setup. This role is ideal for candidates with strong administrative, cus…
Skills: Virtual assistance, Administrative support, Customer service, Bilingual, Spanish
Davao City, Davao Region, Philippines · Remote Solely
About the Role: Snapscale is looking for a skilled and experienced Dental Virtual Assistant – US Private Clinic Experience Required who can work remotely to support US-based dental practice. This role is ideal for candid…
Skills: Insurance Verification, Patient Scheduling, EMR/EHR Systems, Dental Billing, Dental Coding
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Banking operations, Customer service, Transaction processing, Cash handling, Communication
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Banking operations, Customer service, Transaction processing, Cash handling, Communication
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Customer service, Banking operations, Transaction processing, Communication, Financial services
Davao City, Davao Region, Philippines · Remote Solely
Overview: Snapscale is seeking a dedicated and highly organized Registered Nurse (RN) to join our team as a US Healthcare Coordinator in a remote setup. This role is ideal for nurses looking to transition into a virtual …
Skills: Registered Nurse, Healthcare coordination, Administrative support, Patient records management, Scheduling
Davao City, Davao Region, Philippines · On-site
Overview: Snapscale is seeking a dedicated and highly organized Registered Nurse (RN) who can work onsite to join our team as a US Healthcare Coordinator. This role is ideal for nurses looking to transition into a virtua…
Skills: Registered Nurse, Clinical coordination, Patient records management, Scheduling, Insurance verification
Davao City, Davao Region, Philippines · On-site
The Financial Sales Associate is responsible for providing life insurance solutions to bank’s clients. He/he will work in coordination with branch. Sales and service teams, thus we are looking for a dynamic individual, w…
Skills: Life Insurance Sales, Wealth Management, Lead Generation, Customer Service, Account Management
Davao City, Davao Region, Philippines · On-site
About the Role: Snapscale is seeking an experienced Verification of Benefits (VOB) Specialist with Ophthalmology experience to support a U.S.-based Ophthalmology clinic in an onsite setup. This role is responsible for ve…
Skills: Insurance Verification, Prior Authorization, Patient Scheduling, EMR/EHR Management, Inbound Call Handling
Davao City, Davao Region, Philippines • On-site
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Agents will answer inbound calls to assist members with inquiries while maintaining a professional demeanor and ensuring issue resolution. They are responsible for documenting call details in a CRM tool and performing outbound follow-ups as necessary to ensure customer satisfaction.
Candidates must be at least 18 years old and hold a high school diploma. Proficiency in English and the ability to communicate effectively with customers are required, while previous experience in contact centers or healthcare is preferred.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed, and ensure issue resolution.
Answer calls in a timely manner with friendly demeanor and willingness to assist
Assist members with inquiries finding resolutions via the knowledge management system.
Thorough documentation of the call inquiry and resolution discussed as well as any next steps in the CRM tool
Make necessary outbound follow ups when needed to support final resolution and satisfaction
Maintain professional demeanor, ensuring all questions answered and thorough understanding of the situation to address possible questions/scenarios
Responsible for ensuring that primary metrices are met
No work experience required
Contact center, Healthcare, Insurance, any work experience background preferred
Must be a High School Graduate
Must be at least 18 years of age
Able to read and speak the English language proficiently to communicate with customers, comprehend and follow instructions
Communication Skills
Customer Service Skills
Active Listening Skills
Critical Thinking, Analytical or Problem-Solving Skills
Proactive, Solutions-Oriented Mindset
Highly Motivated
Personal Effectiveness
Empathy; De-escalation skills
Integrity
Stress Tolerance
Able to maintain professional demeanor
Team Work
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit www.vxi.com. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
There are currently 83 open customer service & support positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Snapscale, Full Potential Solutions, VXI Global Solutions, BDO Unibank, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Yes — 17 of the 83 open customer service & support positions offer remote or hybrid work (14 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
