Davao City, Davao Region, Philippines · On-site
Overview: Snapscale is seeking a highly organized and patient-focused Medical Receptionist / Healthcare Virtual Assistant who can work onsite to support a US based healthcare practice. This role is responsible for patien…
Skills: Patient Communication, Appointment Scheduling, Insurance Verification, Intake Coordination, HIPAA Compliance
Davao City, Davao Region, Philippines · Remote Solely
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Data Entry, Dutch Language Proficiency, English Language Proficiency, Attention To Detail, Administrative Support
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. · Reviews agent performance results daily to ensure all goals are m…
Skills: Performance Management, KPI Analysis, Coaching, Quality Assurance, Customer Satisfaction
Davao City, Davao Region, Philippines · On-site
Key Responsibilities: Manage scheduling, attendance, and staffing requirements. Monitor real-time performance and address staffing gaps. Support forecasting, capacity planning, and reporting. Analyze workforce metrics an…
Skills: Workforce Management, Forecasting, Scheduling, Real-time Management, Capacity Planning
Davao City, Davao Region, Philippines · Remote Solely
About the Role: Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup. This role plays a key …
Skills: Appointment Setting, Insurance Verification, Patient Coordination, EMR Management, Inbound Call Handling
Davao City, Davao Region, Philippines · On-site
About the Role: Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator. This role plays a key part in ensuring a…
Skills: Appointment Setting, Insurance Verification, Patient Coordination, EMR Management, Inbound Call Handling
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Customer Service, Banking Operations, Transaction Processing, Effective Communication, Foreign Exchange
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Customer Service, Banking Operations, Transaction Processing, Effective Communication, Foreign Exchange
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Customer Service, Banking Operations, Foreign Exchange, Remittances, Effective Communication
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Account Opening, Client Relationship Management, Sales, Business Communication, Negotiation
Davao City, Davao Region, Philippines · On-site
About the Job: As a Team Leader at our contact center, you will play a pivotal role in ensuring the smooth operations of our teams. You will be responsible for supervising a group of Pros, reviewing key performance indic…
Skills: Team Leadership, KPI Monitoring, Coaching, Performance Management, Quality Assurance
Davao City, Davao Region, Philippines · On-site
Identify necessary tasks to update reservation details across different platforms in a timely manner. As new updates to reservations occur, workflow automations in one platform (Intercom) indicate the actions that need t…
Skills: Customer Service, English Communication, Time Management, Critical Thinking, Active Listening
Davao City, Davao Region, Philippines · On-site
Responsible for making an average of 280 outbound calls to prospects or customers per day Provide professional, prompt, and friendly support to leads. Make outbound calls for warm lead follow-up and outbound cold calls …
Skills: Outbound Calling, Cold Calling, Lead Follow-up, Sales Negotiation, Customer Support
Davao City, Davao Region, Philippines · Remote Solely
About DrHouse DrHouse is a rapidly growing US-based telehealth company transforming the way patients access medical care. Through our mobile app, patients can connect with licensed physicians 24/7 for virtual consultatio…
Skills: Cold Calling, Sales, English Communication, Appointment Setting, Objection Handling
Davao City, Davao Region, Philippines • On-site
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Manage patient communications, scheduling, and intake processes while providing virtual front desk support via kiosks. Handle insurance verification and prior authorizations to ensure a seamless patient experience and HIPAA compliance.
Requires at least one year of experience in healthcare, customer service, or administrative roles with strong English communication skills. Candidates must be tech-savvy and comfortable using EMR/EHR platforms and digital phone systems.
Snapscale is seeking a highly organized and patient-focused Medical Receptionist / Healthcare Virtual Assistant who can work onsite to support a US based healthcare practice. This role is responsible for patient communication, appointment scheduling, insurance verification, intake coordination, and virtual kiosk support while ensuring a seamless patient experience and HIPAA compliance.
The ideal candidate is tech-savvy, detail-oriented, and experienced in handling high-volume patient interactions in a fast-paced healthcare environment.
Patient Communication & Admissions
Insurance Verification & Authorizations
Virtual Front Desk Support
Perks:
HIPAA-Compliant Medical Virtual Assistants for Physicians, Medical Specialists and Allied Health Professionals
Snapscale (Formerally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience. Core Services & Offerings: ✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support. ✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments. ✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs. ✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care. Snapscale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.
Offices: 1812 Front Street, Scotch Plains, NJ 07076, US · 423 Villa Abrille St, Poblacion District, Davao City 8000, PH · 23 Central Park Ave.,, Davao City, Davao del Sur 8000, PH
There are currently 34 open customer service & support positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Snapscale, FGC+, Full Potential Solutions, OP360 (OfficePartners360), among others. Browse the listings above to see every active employer.
Yes — 10 of the 34 open customer service & support positions offer remote or hybrid work (10 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
