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Full-time
Posted 1d ago
Apply by Sep 30
~40 hrs/week
Remote in Antique, Philippines
Responsibilities
The Sales Verifier is responsible for validating sales transactions and customer information to ensure data integrity and policy compliance. They conduct outbound verification calls and review documentation to identify discrepancies or fraudulent activities.
Requirements
The role requires the ability to maintain high levels of confidentiality and data security while collaborating with operations to resolve data issues. Candidates should be comfortable providing constructive feedback and participating in ongoing training to stay updated on verification best practices.
Full job description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
The Sales Verifier is responsible for ensuring the accuracy and validity of sales transactions and customer information, maintaining data integrity, and supporting the sales team by verifying compliance with company policies and procedures.
Job Responsibilities
Conduct outbound calls to customers to verify sales orders, customer details, and product/service information. Review recorded sales calls and documentation to confirm adherence to sales scripts, regulatory requirements, and internal guidelines. Identify and report discrepancies, errors, or fraudulent activities in sales transactions. Document verification results accurately and comprehensively in the company's systems. Collaborate with Operations to resolve identified issues and ensure timely correction of data. Provide constructive feedback to sales teams regarding compliance and data accuracy. Maintain a high level of confidentiality and data security at all times. Participate in training and development programs to stay updated on product knowledge, policies, and verification best practices. * Contribute to the continuous improvement of verification processes and procedures.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Related keywords
Sales VerifierData IntegrityComplianceOutbound CallsSales OrdersFraud DetectionDocumentationData SecurityCustomer FocusOperationsQuality AssuranceRegulatory RequirementsVirtualWork From Home
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: [email protected]
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
Operations ManagementCustomer Interaction ServicesDigitalOmniChannel SupportCX ConsultingCustomer Experience ManagementNPS ManagementBPOITOProduct Development
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: [email protected]
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
Operations ManagementCustomer Interaction ServicesDigitalOmniChannel SupportCX ConsultingCustomer Experience ManagementNPS ManagementBPOITOProduct Development