Kingston, Jamaica · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Procurement Associate is responsible for supporting…
Skills: Procurement, Supply chain management, Purchase orders, Vendor management, Sourcing
Montgomery, Alabama, United States · Remote Solely
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Healthcare Call Center Representative Location: Remote (Virtual Env…
Skills: Customer service, Healthcare terminology, Medicare, Medicaid, Billing
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: The Training Manager serves …
Skills: Training Management, Strategic Planning, Fiscal Management, Performance Management, Team Leadership
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary** The Operations Manager will be responsible for overse…
Skills: Operations Management, Team Leadership, Performance Management, Process Optimization, Strategic Planning
Morrow, Ohio, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. As an Associate, IT Support at VXI GLOBAL SOLUTIONS LLC, you will p…
Skills: IT support, Troubleshooting, Hardware maintenance, Software installation, Network connectivity
Charlotte, North Carolina, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. A VXI Academy Team Lead is responsible for the day-to-day operation…
Skills: Team leadership, Customer service, KPI management, Coaching, Performance management
Morrow, Ohio, United States · Hybrid
$65k/yr
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Compensation and Benefits Analyst About VXI VXI Global Solutions is…
Skills: Compensation analysis, Benefits administration, Market benchmarking, Incentive plan administration, Workforce analytics
Makati, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Responsible to thoroughly understand and communicate stakeholder re…
Skills: Project Management, Agile Methodologies, Stakeholder Management, BPO Operations, Risk Management
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Respond to customer inquiries (via telephone, email, chat, social m…
Skills: Customer Service, Communication, Problem Solving, Telephone Support, Email Support
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Respond to customer inquiries (via telephone, email, chat, social m…
Skills: Customer Service, Communication, Problem Solving, Data Documentation, Conflict Resolution
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Being a Sales Associate is all about building strong connections an…
Skills: Sales, Customer Service, Communication, Persistence, Problem Solving
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description: Customer Experience Advisor About the Role: We are…
Skills: Customer Service, Customer Support, Relationship Building, Communication, Problem Solving
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Key Responsibilities Answer Calls: Address billing, coverage, and p…
Skills: Customer service, Call center operations, Active listening, Empathy, Problem-solving
Angeles City, Central Luzon, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description: Customer Experience Advisor About the Role: We are…
Skills: Customer Service, Customer Support, Relationship Building, Communication, Problem Solving
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary:** As a Customer Experience Advisor at VXI Global Solut…
Skills: Customer Service, Communication Skills, Active Listening, Problem Solving, Critical Thinking
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties & Responsibilities: Agents will answer inbound cal…
Skills: Communication Skills, Customer Service Skills, Active Listening, Critical Thinking, Analytical Skills
Manila, Metro Manila, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Respond to customer inquiries (via telephone, email, chat, social m…
Skills: Customer Service, Communication, Problem Solving, Conflict Resolution, Data Entry
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description Essential Duties & Responsibilities: Agents will an…
Skills: Communication Skills, Customer Service, Active Listening, Critical Thinking, Analytical Skills
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare SME is responsible for serving as a subj…
Skills: Healthcare knowledge, Coaching, Grievance resolution, Escalation management, Compliance
Tucson, Arizona, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Position Summary The Shipping and Receiving Associate supports the …
Skills: Inventory Management, Shipping and Receiving, Data Entry, Asset Tracking, Material Handling
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The Procurement Associate is responsible for sourcing goods and services, processing purchase orders, and maintaining procurement records. They also coordinate with vendors and internal stakeholders to ensure compliance with company policies and delivery performance.
Candidates must hold an associate degree in a relevant field such as Supply Chain Management or Finance. A minimum of one year of experience in procurement or a related supply chain function is required.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
The Procurement Associate is responsible for supporting the procurement function by sourcing goods and services, processing purchase requisitions and purchase orders, coordinating with vendors, maintaining procurement records, and ensuring purchases are made in accordance with company policies and procedures. The role works closely with internal stakeholders to secure the best value, quality, and delivery performance while maintaining compliance with procurement standards.
Key Responsibilities
· Review and process approved purchase requisitions.
· Prepare and issue purchase orders accurately and in a timely manner.
· Obtain quotations and coordinate competitive bidding processes when required.
· Source products and services that meet operational requirements and budget expectations.
· Follow up with suppliers to ensure timely delivery of goods and services.
· Resolve procurement-related issues including shipment delays, quantity discrepancies, and vendor concerns.
· Develop and maintain relationships with approved suppliers.
· Evaluate supplier performance based on quality, pricing, responsiveness, and delivery.
· Assist with vendor onboarding and accreditation processes.
· Ensure procurement activities comply with contractual terms and company policies.
· Monitor inventory levels and coordinate replenishment activities.
· Generate procurement reports as required.
· Communicate effectively with internal departments to understand purchasing requirements.
· Provide recommendations on sourcing options and procurement strategies.
· Liaise all business units to ensure procurement needs are met efficiently.
· Ensure all procurement activities comply with company policies and approval matrices.
Qualifications:
· Associate Degree, Supply Chain Management, Procurement, Finance, or a related field.
· Minimum 1 years of experience in procurement, purchasing, supply chain, or a related function.
Skills and Competencies
· Excellent communication and relationship-building abilities.
· Strong analytical and problem-solving skills.
· Attention to detail and organizational skills.
· Ability to prioritize multiple tasks and meet deadlines.
· Proficiency in Microsoft Excel, Word.
Key Performance Indicators (KPIs):
· Purchase order turnaround time.
· Cost savings achieved through sourcing initiatives.
· Vendor delivery performance.
· Accuracy and completeness of procurement documentation.
· Internal stakeholder satisfaction.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit www.vxi.com. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit www.vxi.com. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
