Davao City, Davao Region, Philippines · On-site
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Call center management, Sales and retention, Team leadership, Performance management, Coaching
Davao City, Davao Region, Philippines · On-site
The Community Market Officer (CMO) is the front-line implementer of BDO Network Bank’s (BDONB) community market development strategy. The CMO is embedded in target communities and is responsible for local execution of ba…
Skills: Banking products, Community development, Financial education, Customer acquisition, Relationship management
PT Anugerah Pharmindo LestariDavao City, Davao Region, Philippines · On-site
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services t…
Skills: Sales strategy, Team leadership, Coaching, Account management, Trade management
Davao City, Davao Region, Philippines · On-site
Requisition ID: 7925 Grade: ISA-NOD Country: Philippines Duty Station: Davao City Category: National Consultant Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 6 months Ap…
Skills: Enterprise development, Value chain analysis, Agribusiness, Business development services, Project management
Davao City, Davao Region, Philippines · On-site
Requisition ID: 7923 Grade: ISA -G5 Country: Philippines Duty Station: Davao City Category: Local Support Personnel Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 6 month…
Skills: Project administration, Logistics support, Financial monitoring, Procurement, Data collection
Davao City, Davao Region, Philippines · On-site
Requisition ID: 7926 Grade: ISA-NOD Country: Philippines Duty Station: Davao City Category: National Consultant Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 6 months Ap…
Skills: Monitoring and evaluation, Data collection, Data analysis, Reporting, Results-based management
Davao City, Davao Region, Philippines · On-site
Requisition ID: 7924 Grade: ISA-NOD Country: Philippines Duty Station: Davao City Category: National Consultant Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 6 months Ap…
Skills: Industrial development, Agribusiness, Value chain development, Project management, Needs assessment
Davao City, Davao Region, Philippines · Remote Solely
Executive Partner — Moonlight Location: Remote (Global) | Reports to: Client Founder/CEO (US-based) | Hours: Full-time, aligned to US business hours About Moonlight Moonlight is a boutique global staffing agency that pla…
Skills: Calendar management, Inbox management, Strategic research, Cross-functional coordination, Logistics
Davao City, Davao Region, Philippines · On-site
About Unilever Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our…
Skills: Distributor Management, Sales Leadership, Route-to-Market Execution, Business Planning, Stakeholder Management
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: The Training Manager serves …
Skills: Training Management, Strategic Planning, Fiscal Management, Performance Management, Team Leadership
Davao City, Davao Region, Philippines · On-site
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Operations management, Technical support, Team leadership, Performance management, Client communication
Davao City, Davao Region, Philippines · On-site
Assists the Team Head in handling the administration of Operational Risk Management related activities. Act as Intermediary between BDO ORMU and BDOI Business Units. Assist, review and analyze reports submitted by the re…
Skills: Operational Risk Management, Risk and Control Self Assessments, Key Risk Indicators, Business Continuity Planning, Information Security
Davao City, Davao Region, Philippines · Remote Solely
ABOUT THE ROLE We’re looking for a Senior Sales Development Representative who thrives on identifying new business opportunities, building strategic partnerships, and driving growth. In this role, you’ll play a vital par…
Skills: Sales Development, Lead Generation, Cold-calling, CRM, Pipedrive
Davao City, Davao Region, Philippines · On-site
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Team leadership, Mentorship, Customer service, Omnichannel support, Performance management
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Grievance Champion is responsible for se…
Skills: Healthcare knowledge, Grievance resolution, Coaching, Leadership, Compliance
Davao City, Davao Region, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Team Leader is responsible for overseeing the day-t…
Skills: Healthcare Operations, Team Leadership, Coaching, Performance Management, Customer Service
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare SME is responsible for serving as a subj…
Skills: Healthcare knowledge, Coaching, Grievance resolution, Escalation management, Compliance
Davao City, Davao Region, Philippines · On-site
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a diffe…
Skills: Sales training, Capability development, Training needs analysis, Stakeholder management, Coaching
Davao City, Davao Region, Philippines · Remote Solely
About MonetizeMore MonetizeMore is a global pioneer in ad technology, optimizing and maximizing ad revenue for over 150,000 websites and apps worldwide. We combine proprietary AI technology with world-class engineering t…
Skills: Full cycle recruitment, Talent acquisition, Stakeholder management, People operations, Onboarding
Davao City, Davao Region, Philippines · Remote Solely
$90k–$110k/mo
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support…
Skills: Inside Sales, Team Leadership, Sales Coaching, Pipeline Management, CRM Management
Davao City, Davao Region, Philippines • On-site
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The Team Manager is responsible for driving team performance through coaching, performance management, and process improvement within a Sales & Retention campaign. They will lead a team of specialists, monitor calls, and ensure service levels are met while collaborating with client executives.
Candidates must have 2-3 years of call center management experience with a proven track record in Sales and Retention. Experience in the telecommunications industry and the ability to work onsite during night shifts are required.
Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
As a Team Manager, you will provide support, coaching, feedback, process improvement, performance management, and client management supporting our Sales & Retention campaign. The Team Manager holds the responsibility of supporting customers to qualify for business leads. You must be able to collaborate and operate in a fast-paced, high-energy, and constantly changing environment while staying laser-focused and hands-on with your team.
To drive team performance, manage outliers, coaching agents, and monitoring of calls
Hiring, training, coaching, and leading lifestyle assistant specialists as they provide support for customers
Assisting other management team members in identifying trends and establishing goals
Ensuring staff members are achieving desired service levels and taking corrective action, as needed
Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
Continuously improve through feedback
Coaching agents with upsell performance utilizing key behaviors such as positioning the sale, making an offer, and overcoming objections and providing effective rebuttals
Personal Effectiveness/Credibility
Reinforce compliance with company policies such as house rules, attendance policy, and PIP guidelines. You will ensure that you and your team members do the right thing each time even if it means doing the difficult things.
Review, lead, and proactively suggest improvements to current policies and processes to ultimately win our employees, customers, and partners over.
Proven track record of developing employees' potential and driving performance improvements
Experience interacting with client executives
Experience in supporting a telecommunications industry
Amenable to work onsite and in night shift schedules
Put people first. Drive breakthrough results.
Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because we believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for our partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with our proprietary analytics and technology to implement effective strategies so our partners can reach their full potential. We develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support. Our Culture We’re a group of trailblazers and doers. We love knocking down a complex problem and finding a solution. We challenge each other every day to perform our best, and take care of each other while doing it. At FPS, we are committed to creating an exciting culture of collaboration, innovation, leadership and fun. We take the time to invest in our people, providing them with comprehensive tools and training, and develop fulfilling paths for long-term career growth. Our team operates according to four core values that govern everything we do! - Integrity: Do what’s right and put team before self. - Excellence: Deliver exceptional results and reward performance. - Accountability: Take ownership and pride in our work. - Grace: Respect and appreciate one another; make your work personal! Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in the US, Philippines, Colombia & India.
Offices: 890 Winter St, Waltham, Massachusetts 02451, US · Ayala 30th Corporate Center, 30 Meralco Avenue, 8F, Pasig City, Metro Manila 1604, PH · Jawaharlal Nehru Road, 26B, Ekkaduthangal, Chennai 600032, IN · 1075 Waltham Street, Waltham MA, Waltham, Massachusetts 02451, US · Panchshil Avenue, Survey No. 210, Plot No. 71, Kalyani Nagar - Wadgaon Sheri Rd, Next to Marigold Complex, Yerawada, 2nd Office Floor, Pune, Maharashtra 411006, IN
There are currently 50 open management & leadership positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Full Potential Solutions, Snapscale, UNIDO, VXI Global Solutions, BDO Unibank, among others. Browse the listings above to see every active employer.
Yes — 14 of the 50 open management & leadership positions offer remote or hybrid work (10 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
