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Full-time
professional certificate
Company van, Fuel card, 25 days annual leave, Bank holidays, Mears Fun Day, Volunteering leave
Posted 6d ago
~40 hrs/week
Responsibilities
The plumber will carry out responsive repairs and maintenance in occupied social housing properties, including fixing leaks, drainage issues, and heating system faults. They are responsible for ensuring all work meets safety regulations while providing excellent customer service to residents.
Requirements
Candidates must have proven experience in domestic plumbing maintenance and a full UK driving licence. A City & Guilds qualification in plumbing is required, along with strong fault-finding skills and the ability to work independently.
Full job description
Annual salary: up to £37,000.00
Plumber
Location: Birmingham
Contract: Full Time Permanent
Salary up to £37,000 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Birmingham. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.
From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential.
With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.
Duties:
Carry out responsive plumbing repairs in occupied properties
Diagnose and repair leaks, blockages, and drainage issues
Replace taps, toilets, cisterns, basins, and other sanitary ware
Repair or replace pipework, valves, and fittings
Investigate and resolve issues with hot water systems and radiators
Ensure all work complies with current plumbing regulations and health and safety standards
Record job details, materials used, and completion notes using handheld devices or job sheets
Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
Maintain tools, equipment, and company vehicle in good working order
Work respectfully in residents’ homes, maintaining a clean and safe environment
Identify and report any additional works, safeguarding concerns, or property issues
Participate in the out-of-hours emergency rota when required
Adhere to all health and safety policies and procedures
Provided high levels of customer care at all times
Role Criteria:
Proven experience in domestic repairs and maintenance in a plumbing position
Full UK driving licence
Ability to work independently and manage workload effectively
Strong fault-finding and problem-solving skills
Excellent customer service skills, with experience working in occupied homes
Good understanding of health and safety regulations and safe working practices
Ability to use handheld devices or job management systems to record work
Willingness to participate in out-of-hours emergency rota
Provide own hand tools
Benefits we can offer you.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies
Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Required Qualifications:
Plumbing - City & Guilds
Apply below or to discuss your application further; contact:
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country.
Offices: Montpellier Court, Gloucester Business Park, Brockworth, Gloucester, Gloucestershire GL3 4AH, GB · 26 - 28 Hyde Way, Welwyn Garden City, Hertfordshire AL7 3UQ, GB · IT Suite, 2 Mallard Way, Sowton Industrial Estate, Exeter, Devon ES2 7LD, GB
Social Housing Responsive Repairs and MaintenanceVoids ManagementDecent Homes and Capital WorksGrounds MaintenanceNew Homesand Facilities ManagementCommunitiesReal Estate
How many Customer Service & Support jobs are open in Birmingham, United Kingdom right now?
There are currently 579 open customer service & support positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Birmingham, United Kingdom?
Companies currently hiring include School of Medical Sciences, University of Birmingham, Great Clips Inc., Howden Ireland, Marks and Spencer, NEXT PLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Birmingham, United Kingdom?
Yes — 129 of the 579 open customer service & support positions offer remote or hybrid work (26 remote, 103 hybrid).
How do I apply for Customer Service & Support jobs in Birmingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.