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Full-time
Discounted Hotel Rooms, Discounted Food And Drink, Worldwide Employee Discount At IHG Hotels, Annual Bonus Cash Payment, Increasing Holiday Allowance, Friends & Family Discount
Posted 2d ago
~40 hrs/week
Responsibilities
The Team Leader is responsible for welcoming guests and new employees while ensuring team members are correctly positioned and supported. They support the Hotel Operations Manager in improving the guest experience and maintaining a rewarding workplace.
Requirements
Previous experience leading a team in a customer service environment is required. Candidates must be nurturing, able to remain cool under pressure, and committed to the coaching and development of their staff.
Full job description
Hours:40 hours across 5 days per week
Salary:£13.90 per hour
Atlas Hotels is hiring a Team Leader right now at the Hampton by Hilton Liverpool
Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits include:
Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
Holiday allowance which increases with length of service
Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
Monthly cash rewards through our reward and recognition platform
HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
Access to HSF Perkbox which provides deals and discounts from the biggest brands
Online GP service, access to free counselling and wellness support with a 24 hour helpline
Auto-enrolment pension scheme through The People's Pension
Employee referral programme paying out £250 for every great person you refer to us that passes their probation
Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
Free/discounted food when on shift
So what does a Team Leader do?
Providing a warm ‘Atlas welcome’ to guests and new employees will be at the heart of what you do
You’ll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
You’ll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure
You will support the Hotel Operations Manager in achieving Atlas’ purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important
So why not? Click ‘apply’ now to become our Team Leader and enter into a World of Opportunity!
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.
We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at [email protected] to discuss any access or information requirements, or workplace adjustments that may support you.
If you would like to offer feedback on the application process please use the above email.
Related keywords
HospitalityHotel ManagementCustomer ServiceTeam LeadingGuest ExperienceStaff CoachingOperational ImprovementHampton by HiltonAtlas Hotels
The UK's largest franchisee of Holiday Inn Express hotels (55), two Hampton by Hiltons and one Holiday Inn to boot.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1997
Headquarters
Leicester
LinkedIn followers
6,909
Hey, we're Atlas Hotels. The UK's largest franchisee of Holiday Inn Express hotels with two Hampton by Hilton hotels and one Holiday Inn to boot.
We're continuously growing. And that means we look for awesome people, who share our passion, to be part of our story.
Want a rewarding place to work? Fancy worldwide hotel discounts and career development? Step into 'A World Of Opportunity.
The UK's largest franchisee of Holiday Inn Express hotels (55), two Hampton by Hiltons and one Holiday Inn to boot.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1997
Headquarters
Leicester
LinkedIn followers
6,909
Hey, we're Atlas Hotels. The UK's largest franchisee of Holiday Inn Express hotels with two Hampton by Hilton hotels and one Holiday Inn to boot.
We're continuously growing. And that means we look for awesome people, who share our passion, to be part of our story.
Want a rewarding place to work? Fancy worldwide hotel discounts and career development? Step into 'A World Of Opportunity.