You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your s…
Skills: Microsoft AD, Azure, M365, Exchange, Windows Server
ESL Teacher EF International Language Campus, Auckland, New Zealand Are you passionate about traveling and languages? Do you believe that students studying abroad can have the experience of a lifetime? Are you an ESL tea…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, Team leadership, Sales target achievement, KPI management, Inventory control
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Data manipulation, Planning, Package handling, Shipping, Auditing
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Customer service, Data entry, Order processing, Document scanning, Shipment routing
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the a…
About Asteron Life Asteron Life has been supporting New Zealanders for nearly 150 years. We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employ…
Skills: Underwriting, Risk assessment, Commercial judgement, Relationship building, Customer service
About Asteron Life Asteron Life has been supporting New Zealanders for nearly 150 years. We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employ…
Skills: Claims management, Life insurance, Income protection, Leadership, Team management
Casual Sales Assistant | BONDS Outlet | Manawa Bay
Auckland, Auckland, New Zealand · On-site
Entry level
Be In Good Company Good People – Join our team at Bonds, where we create a supportive and inclusive environment and help people feel comfortable and confident every day Learn & Grow – Structured training and development …
Skills: Customer Service, Retail Sales, Communication Skills, Initiative, Proactivity
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our reta…
Company Description Te Tākinatanga | Our Story At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading New Zealand's energy transition and powering Aotearoa…
Skills: Change management, Operating model design, Customer experience strategy, Digital transformation, Capability framework development
As a Station Controller at Auckland One Rail, you’ll play a vital role in overseeing the safe and efficient operation of our stations and stabling yards. You’ll be responsible for delivering exceptional customer service,…
Auckland Office Coordinator - Part-time opportunity (3 days per week) Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturer…
Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We …
Skills: Retail management, Sales driving, KPI management, Team leadership, Coaching
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return hom…
Skills: Customer Service, Verbal Communication, Written Communication, Travel Booking, Problem Solving
Marriott International Hotels, Inc.
Reservations Agent
Auckland, Auckland, New Zealand · On-site
Entry level
POSITION SUMMARY Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a part time Reservations Agent in a community of appro…
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet produc…
Skills: Booking Life Cycle Management, Inventory Optimization, Logistics Coordination, Customer Service, Data Analysis
What you'll bring to the team Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? If this sounds good to you then we have th…
Skills: Customer Service, Upselling, Guest Experience, Communication Skills, Presentation Skills
About Halter At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of convent…
Le Labo - Auckland International Airport - Full Time
Auckland, Auckland, New Zealand · On-site
Entry level$5.2B raised
Description Our continued success hinges on our ability to employ inspired individuals that take ownership of their success and the success of the business. We provide extensive training and seek to attract and retain th…
Skills: Retail sales, Customer service, Visual merchandising, Inventory management, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$75k/yr
Full-time
professional certificate
Paid training days, Exam fees covered, Pay rises for certifications, 1:1 coaching with psychologists or counsellors, Hybrid working arrangements, FastTrack mentoring program
Posted 14d ago
~40 hrs/week
Responsibilities
You will provide technical support across desktop, server, and cloud environments while managing tickets for Microsoft AD, Azure, and M365. The role involves a mix of desk-based troubleshooting and onsite project deployments at client locations.
Requirements
Candidates must have deep knowledge of Active Directory, Windows Server, and cloud platforms along with experience in end-user support. A valid New Zealand driver's license and personal vehicle are required for onsite client visits.
Full job description
You’ve been grinding remote tickets for years.
You’ve mastered the queue.
You’ve soloed Exchange.
You’ve tanked Azure outages and DPS’d your way through AD forests.
Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and makes 2026 feel like an upgrade, not a repeat.
🏢 We're First Focus, Australia's top MSP (Cloud Tango says so, 9 years running). With almost 500 staff across Australia, New Zealand and beyond, we're growing fast, evolving constantly, and building careers with purpose. We've only recently landed in New Zealand, but we're not here for a working holiday. We're here because we genuinely believe we can build New Zealand's favourite MSP, one great client and one great technician at a time. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with.
If there's one thing we already love about working with Kiwi businesses, it's that the best people tend to stay humble, get stuck in, and quietly get the job done. That's pretty much how we've always tried to build First Focus too.
It’s a chance to:
Work across desktop, servers, firewalls, cloud infra, and cool AI tools
Train like a beast—10 paid training days, certs = pay rise
Join a team of smart humans who actually care about tech (and each other)
Escape the script, solve real problems, not just reset passwords and explain, once again, that turning it off and on really did fix it.
What You’ll Be Doing
Slaying tickets across Microsoft AD, Azure, M365, and Exchange
Troubleshooting desktops, servers, firewalls, and networks like a boss
Jumping into project deployments when things get spicy
Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for
Collaborating with senior engineers to keep environments clean, lean, and mean
Venturing out to client sites (fuel, tolls and parking’s on us, not on you)
What You’ll Bring
Deep knowledge of AD (mostly Azure but still a little bit of on-prem too) and end-user support wizardry
Solid grasp of Windows Server, Exchange, and cloud platforms
Comfort across the stack—from desktop to firewall, LAN/WAN included
Experience with ticketing systems and a knack for making users feel heard
Great comms, great attitude, and a genuine love for solving problems
A valid New Zealand driver's licence (or the legal ability to drive in New Zealand) and your own vehicle (this is a truly hybrid onsite/service desk role so you will need these for those heroic onsite missions)
What You’ll Get
💸Between $65k and $75k + Kiwisaver, depending on skills and experience, plus training and flexibility
🧘 Free access to Uprise—1:1 coaching with qualified psychologists or counsellors
🏠 Hybrid working arrangements for real work-life balance
📚 10 paid training days a year, exam fees covered, and pay rises for certs
🚀 FastTrack mentoring program for career growth
🌍 MAD (Making A Difference) Council—equality, charity, and sustainability
🎉 Regular social events and a team culture built on trust, curiosity, and support
🧠 Neurodiversity: First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
AI in Recruitment: We use AI-assisted recruitment tools as part of our recruitment process. These tools do not make hiring decisions. Candidate information is handled in accordance with the Privacy Act 2020 (New Zealand).
Apply now. Or don't. But if you've read this far, there's a fair chance you're already mentally updating your LinkedIn.
We're new (-ish) to New Zealand, but we're building something we're incredibly proud of. Think of it as getting in before everyone starts saying, "Oh yeah, I've heard First Focus is a great place to work."
Also, if your ideal Friday afternoon includes solving a gnarly Azure issue and still making it home in time for fish and chips, we should probably talk.
Related keywords
Microsoft ADAzureM365ExchangeWindows ServerHyper-VCitrixAWSFirewallsLANWANCloud platformsTicketing systemsDesktop supportMSPEntra
The Managed AI, IT, and Security Services Provider for SMBs.
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2003
Headquarters
Mascot, New South Wales
LinkedIn followers
39,333
Your IT provider keeps the lights on. But is it making your business faster, smarter, or more productive?
That's the difference CORE makes. It's managed IT built for the AI era, combining everything your business needs to be productive into one partnership.
What CORE includes:
✓ AI implementation (Microsoft Copilot, ChatGPT, Claude, or our multi-model platform, Hatz)
✓ Business automation and workflow design
✓ Essential 8 Maturity level 1 aligned cyber security
✓ Data governance
✓ Managed SharePoint
✓ System maintenance and monitoring
✓ IT support with same day SLAs
✓ Technical account management
✓ Training and adoption built around your actual workflows
✓ Service requests under 4 hours included
Beyond CORE, First Focus also delivers cloud and infrastructure, connectivity, unified communications, IT strategy, software development, and procurement.
Rated Australia's #1 mid-market MSP for nine years running (Cloudtango).
One of the first OpenAI Services Partner in Australia and New Zealand.
400+ staff across Australia, New Zealand, and the Philippines. Over 800 businesses and 30,000 end users supported.
Every client gets a dedicated support pod that knows your environment, and a Technical Account Manager focused on your outcomes, not commissions.
Built for businesses with 20 to 200 staff across multiple locations. If you want IT that does more than just keep things running, let's talk.
LinkedIn account team:
Melissa Hoarau – Community Manager
Lars Asveld – Digital Marketer
Unnati Tayal – Marketing Coordinator
Brendan Ritchie – Chief Growth Officer
Offices: Level 7/189 Riordan Street, Suite 1, Mascot, New South Wales 2020, AU · 179 Queen Street, Suite 2, Level 7, Melbourne, Victoria 3000, AU · Level 11, 333 Ann St, Brisbane, QLD 4000, AU · Parmelia House, Level 15/191 St George's Terrace, Perth, WA 6000, AU · 139 Quay Street, Auckland, AUK 1010, NZ
Information Technology SolutionsManaged Service ProviderIT OutsourcingIT SupportCloud ServicesIT ConsultingPrivate CloudIT StrategyManaged CybersecurityManaged IT
How many Customer Service & Support jobs are open in Auckland, New Zealand right now?
There are currently 473 open customer service & support positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Auckland, New Zealand?
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, Accent Group Limited, Faculty of Medical and Health Sciences, University of Auckland, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Auckland, New Zealand?
Yes — 116 of the 473 open customer service & support positions offer remote or hybrid work (12 remote, 104 hybrid).
How do I apply for Customer Service & Support jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.