Woodstock, Virginia, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer Service, Patient Admitting, Insurance Verification, Medical Necessity Screening, Medical Record Number Assignment
Midlothian, Virginia, United States · On-site
$19/hr–$28/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enha…
Skills: Patient Care, Vital Signs Measurement, Medical Record Management, Customer Service, Clerical Duties
Mechanicsville, Virginia, United States · On-site
$19/hr–$28/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enh…
Skills: Patient Care, Vital Signs Measurement, Medical Record Management, Customer Service, Clerical Duties
Prince William County, Virginia, United States · On-site
Overview SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support for the contract will consist of program management; logistics; asset manage…
Skills: System Administration, Network Troubleshooting, Technical Support, Hardware Installation, Cybersecurity Compliance
Norfolk, Virginia, United States · On-site
Overview The entry-level supervisory position is responsible for the supervision and motivation of housekeeping Associates. The primary focus of this position is to ensure tat all guest rooms meet property SSI in all are…
Skills: Supervision, Housekeeping Inspection, Team Motivation, Staff Training, Quality Control
Chesapeake, Virginia, United States · On-site
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Skills: Customer Service, Sales, Point-of-Sale Systems, Visual Merchandising, Inventory Management
Fredericksburg, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Incident Reporting, Patrolling, Emergency Response, Access Control
Fredericksburg, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Patrolling, Customer Service, Emergency Response, Incident Reporting, Access Control
Richmond, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrols, Customer Service, Access Control, Incident Reporting, Emergency Response
Suffolk, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrols, Incident Documentation, Emergency Response, Professional Communication
Richmond, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Operations, Dispatching, Customer Service, Alarm Monitoring, Access Control
Richmond, Virginia, United States · On-site
Unit: Parking and Transportation Services Department: Parking and Transportation Duties & Responsibilities: The Bike Technician supports the mission of RamBikes by inspecting and repairing bicycles brought to the facilit…
Skills: Bicycle Repair, Customer Service, Microsoft Office, Social Media Outreach, Organization
Virginia Beach, Virginia, United States · On-site
We’re looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you’ll set the tone for every visit - creating a friendly, …
Skills: Communication Skills, Multitasking, Organization, Cash Handling, Computer Skills
Norfolk, Virginia, United States · On-site
$9/hr–$9/hr
Job DetailsJob Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510Salary Range: $9.00 - $9.00 HourlyPOSITION: Restaurant Server DEPARTMENT: Food and Beverage SUPERVISOR: Restaurant Supervisor/Food and B…
Skills: Guest Relations, Upselling, POS Systems, Table Setting, Payment Processing
Norfolk, Virginia, United States · On-site
$9/hr–$9/hr
Job DetailsJob Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510Salary Range: $9.00 - $9.00 HourlyPOSITION: Restaurant Server DEPARTMENT: Food and Beverage SUPERVISOR: Restaurant Supervisor/Food and B…
Skills: Guest Relations, Upselling, POS Systems, Table Setting, Payment Processing
Chesapeake, Virginia, United States · On-site
$14/hr–$15/hr
Hope Springs Veterinary has openings available for boarding team members! We are in search of team members to care for our canine, feline and exotic boarding guests. These team members will have a passion to make a diffe…
Skills: Animal Care, Customer Service, Kennel Cleaning, Disease Control Protocols, Dog Daycare Management
Powhatan, Virginia, United States · On-site
$24/hr–$35/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Service, Credit Strategies, Digital Banking Adoption
Vienna, Virginia, United States · On-site
Field Property Technician – Photos & Condition Reports Location: Vienna, VA Area OnSight PROS is seeking reliable, detail-oriented individuals to join our team as Field Property Technicians. In this role, you will visit …
Skills: Property Documentation, Photography, Customer Service, Light Maintenance, Communication Skills
Roanoke, Virginia, United States · On-site
$45k–$60k/yr
Camping World is seeking a Product Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provide…
Skills: Sales, Customer Service, Product Knowledge, Scheduling, Inventory Monitoring
Grundy, Virginia, United States · On-site
City/State Virginia Beach, VA Work Shift Rotating Overview: Sentara Urgent Care Town Center is now hiring a Flexi Patient Care Specialist in Virginia Beach, VA! Clinic Hours Monday - Friday, 8:00AM - 8:00PM Saturday and …
Skills: Customer Service, Health Insurance Plans, Medical Records Data, Medical Terminology, Patient Registration
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Perform admitting duties for all hospital patients, including assigning MRNs, verifying insurance, and collecting point-of-service payments. Manage the telephone switchboard and conduct account audits to ensure regulatory compliance and data accuracy.
Requires a High School Diploma or GED and at least one year of customer service experience. Must obtain the CRCR certification within six months of hire.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15/hr based on experience
This position is located in Woodstock, VA and candidates must sit on site at the hospital
We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.
Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED Required
CRCR Required within 6 months of hire (Company Paid)
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Innovation in Revenue Cycle Management
Ensemble manages more than $47 billion in net patient revenue (NPR) and partners with more unique health systems than any other revenue cycle firm to deliver holistic financial health solutions through end-to-end managed services partnerships. The firm helps providers maximize their current technology and deploys industry-leading solutions to meet the unique needs of their systems and patients. Ensemble focuses on delivering value quickly and sustaining high performance, meeting 100% of year-one client goals, exceeding 102% of year-one cash collections and delivering 5% average NPR lift across clients.
Offices: 11511 Reed Hartman Highway, Cincinnati, OH 45241, US
Based on 2470 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $46k–$108k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 20,013 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
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