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Full-time
high school
Posted 14d ago
~40 hrs/week
Responsibilities
The Executive Driver is responsible for providing safe, punctual, and confidential transportation services to executive-level personnel and VIPs. They must also maintain vehicle cleanliness and mechanical readiness while ensuring adherence to all traffic laws and company safety standards.
Requirements
Candidates must possess an active TS/SCI with Poly clearance and a high school diploma or equivalent. The role requires 1–3 years of experience in customer service or support roles and a professional demeanor.
Full job description
Job Description
We are seeking a highly organized and detail-oriented Executive Driver who is responsible for providing high-quality, safe, punctual, and confidential transportation services to executive-level personnel and VIPs. This role requires professional business attire and demeanor, exceptional customer service, and a strong knowledge of local and regional routes. The Executive Driver will respond to transportation service inquiries, resolve issues promptly, and ensure a seamless and courteous travel experience for senior leaders and other high-profile individuals.
Primary Responsibilities:
Safely transport executives and VIP clients to various destinations with professionalism, discretion, and punctuality.
Provide outstanding customer service while maintaining a courteous and respectful demeanor at all times.
Respond to transportation requests, inquiries, or problems, taking appropriate corrective actions such as coordinating repairs, scheduling alternate transport, or providing field servicing.
Maintain cleanliness, mechanical readiness, and appearance of assigned vehicles.
Monitor schedules and adjust travel routes quickly in response to traffic, weather, or last-minute changes.
Support vehicle maintenance needs by coordinating routine servicing and ensuring all repairs are promptly addressed.
Uphold high standards of confidentiality and discretion while transporting high-level personnel.
Keep accurate records of trips, mileage, fuel, and maintenance as required.
Assist with loading/unloading of luggage or materials, as requested or needed.
Ensure adherence to all traffic laws, company policies, and safety standards.
Basic Qualifications
Must have an active TS/SCI with Poly to be considered.
High school diploma or equivalent.
1–3 years of experience in customer service, technical support, or product support roles.
Ability to resolve routine service inquiries and issues independently, with a customer-first mindset.
Strong communication skills to explain service processes and solutions clearly to customers and internal teams.
Professional attire is required as this driver represents the program, company, and VIP they are transporting.
Working knowledge of service documentation practices, including maintaining logs, repair records, and standard service forms.
Proficient with standard office software (e.g., Microsoft Office) and customer support platforms or ticketing systems.
Ability to follow service procedures with attention to detail and make minor adjustments when needed.
Willingness to escalate complex or unresolved issues appropriately.
Basic understanding of repair, return, or field servicing workflows.
Organized and capable of managing multiple service cases simultaneously under moderate supervision.
Preferred Qualifications
Experience using Customer Relationship Management (CRM) systems (e.g., Salesforce, Zendesk, ServiceNow).
Familiarity with case management and order processing tools.
Prior experience contributing to or following Standard Operating Procedures (SOPs) for service or support operations.
Ability to write or contribute to service documentation, troubleshooting guides, or process improvement initiatives.
Exposure to product support environments involving technical, mechanical, or software-related servicing.
Demonstrated success working in a call center or help desk setting.
Knowledge of basic troubleshooting techniques and the ability to assist in diagnosing customer issues.
Understanding of service-level agreements (SLAs), performance metrics, and quality control principles.
Ability to manage transactions or service requests efficiently while ensuring customer satisfaction.
Experience supporting change management initiatives related to service operations or customer experience improvements.
EC-DAS
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
July 28, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Related keywords
TS/SCI with PolyExecutive DriverVIP TransportationCustomer ServiceVehicle MaintenanceLogisticsMicrosoft OfficeCRMSalesforceZendeskServiceNowSOPCase ManagementSafety StandardsConfidentialityTroubleshooting
An industry & technology leader serving government & commercial customers with smarter, more efficient innovations
Industry
Defense and Space Manufacturing
Company size
10,001+ employees
Founded
1969
Headquarters
Reston, Virginia
LinkedIn followers
580,774
Leidos is an industry and technology leader serving government & commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
Offices: 1750 Presidents St, Reston, Virginia 20190, US · 11955 Freedom Drive, Reston, VA 20190, US · 1145 N 2nd St, Leavenworth, KS 66048, US · 9600 Great Hills Trail, Austin, TX 78759, US · 221 3rd St, Newport, RI 02840, US
How much do Customer Service & Support jobs in Virginia pay?
Based on 2835 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Virginia right now?
There are currently 22,271 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Dollar Tree Stores, Lowe's Companies, Inc., Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia?
Yes — 1083 of the 22271 open customer service & support positions offer remote or hybrid work (559 remote, 524 hybrid).
How do I apply for Customer Service & Support jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Virginia