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Full-time
bachelor degree
Posted 11d ago
~40 hrs/week
Responsibilities
The Deployment Engineer is responsible for the configuration, deployment, and operational support of complex software solutions across various environments. This role involves collaborating with cross-functional teams to ensure secure, scalable, and production-ready delivery while providing technical support to customers.
Requirements
Candidates must have at least 2 years of experience in deployment or DevOps engineering, including cloud-native technologies and system administration. Proficiency in scripting languages, containerization, and infrastructure automation is required, along with the ability to travel up to 70% of the time.
Full job description
Company Overview:
Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities.
The Deployment Engineer is a customer‑facing technical role responsible for the successful deployment, configuration, and operational support of complex software solutions across on‑premises, cloud, and hybrid environments. This role works cross‑functionally with Engineering, Product, Sales, and Customer Success to ensure solutions are delivered in a secure, scalable, and production‑ready manner.
This position aligns with Deployment Engineer, Implementation Engineer, or Customer‑Facing DevOps Engineer roles commonly found at leading technology companies and emphasizes hands‑on execution, automation, and operational excellence.
Requirements
Deploy, configure, upgrade, and support software solutions within customer environments, including pre‑deployment readiness validation and post‑deployment verification
Collaborate with Agile development teams and internal stakeholders to implement robust, secure, and scalable technical solutions
Act as a technical point of contact for customers during deployment and onboarding activities
Troubleshoot and resolve issues across application, infrastructure, networking, and cloud platforms
Implement and maintain environments using automation, configuration management, and infrastructure‑as‑code best practices
Ensure all deployments adhere to organizational standards, security requirements, and industry best practices
Develop and maintain technical documentation, including deployment guides, runbooks, installation procedures, and architecture diagrams
Participate in incident response, root‑cause analysis, and continuous improvement initiatives
Support system upgrades, migrations, and infrastructure optimizations
Travel to customer locations to support onsite deployments, troubleshooting, and customer engagement as required
Technical Knowledge & Skills
Linux/Unix and Windows system administration
Networking fundamentals including DNS, firewalls, VPNs, routing, and secure connectivity
Programming and scripting languages including Python, SQL, Bash, PowerShell, Ruby, or Go
Container and orchestration technologies such as Docker and Kubernetes
Infrastructure automation and configuration management tools including Terraform and Ansible
Cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform
Basic Qualifications
Bachelor’s degree or equivalent practical experience
Minimum 2 years of experience in Deployment Engineering, DevOps Engineering, or a related technical role
Minimum 2 years of experience working with cloud‑native technologies (AWS, Azure, or GCP)
Minimum 2 years of system administration experience in Linux/Unix and Windows environments
Minimum 2 years of networking experience in enterprise or customer‑facing environments
Strong analytical, troubleshooting, and problem‑solving skills
Excellent written and verbal communication skills with a strong customer‑service orientation
Process‑driven with strong documentation and organizational skills
Ability and willingness to travel up to 70%
Preferred Qualifications
4+ years of experience with coding and scripting languages (Python, SQL, Bash, PowerShell, Perl, or Ruby)
4+ years of experience with containerization and orchestration technologies (Docker, Kubernetes)
4+ years of experience using infrastructure automation tools such as Terraform or Ansible
4+ years of experience supporting production systems in cloud, hybrid, or enterprise environments
Experience working within Agile or Scrum‑based delivery models
Experience delivering solutions in regulated or government environments
Cellebrite is the leader in digital intelligence and investigative analytics, partnering with public and private organizations to transform how they manage data in investigations to accelerate justice and ensure data security.
Offices: 8065 Leesburg Pike, uite T3-302, Vienna, VA 22182, US · 94 Shlomo Shmelzer Road, Petah Tikva, Israel 4970602, IL · Herzog-Heinrich-Straße 20, Munich, Bavaria 80336, DE · 150 Beach Road, #19-06/08 Gateway East, Singapore, Singapore 189721, SG · Av. Engenheiro Luiz Carlos Berrini, 550 -12º Andar Brooklin, São Paulo, Brazil 04571-000, BR
Mobile ForensicsMobile data extractioncloud extractiondecodinganalysis and reportingdigital forensicsdigital intelligencecloud forensicsanalyticsand mobile unlocking
How much do Customer Service & Support jobs in Virginia pay?
Based on 2828 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Virginia right now?
There are currently 22,194 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia?
Yes — 1055 of the 22194 open customer service & support positions offer remote or hybrid work (530 remote, 525 hybrid).
How do I apply for Customer Service & Support jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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