Company Description We are looking for an Inside Sales Representative to join our Gexpro team in Newport News, VA! Rexel USA is one of the largest distributors of electrical products, data communication, and related supp…
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance
Posted 10d ago
~40 hrs/week
Responsibilities
The Inside Sales Representative is responsible for driving profitable sales through proactive telephone and email marketing and maintaining strong customer relationships. Key duties include processing quotes and orders, prospecting for new accounts, and resolving customer issues using root-cause analysis.
Requirements
Candidates must have a High School diploma or GED and at least 2 years of experience in customer service, sales, or electrical distribution. Proficiency in Microsoft Office, ERP systems, and CRM tools is required along with strong communication and negotiation skills.
Full job description
Company Description
We are looking for an Inside Sales Representative to join our Gexpro team in Newport News, VA!
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
Summary:
Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do:
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
Assist outside sales personnel by processing priority transactions
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
Prospect for new accounts within a specified geographical territory
Manage a defined customer base and establish and maintain customer relationships
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or electrical distribution experience
High School or GED - Required
Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems
Basic/intermediate product and application knowledge essential
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Highly self-motivated
Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
Ability to work overtime as needed
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly – at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally – up to 20%
Weight and Force Demands:
Up to 10 pounds - Frequently – 21% to 50%
Up to 25 pounds - Frequently – 21% to 50%
Up to 50 pounds - Occasionally – up to 20%
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
Handles or works with potentially dangerous equipment - Occasionally – up to 20%
Travels to offsite locations - Occasionally – up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
For the state of Virginia only, the pay range is $24.00 to $27.00, depending upon qualifications, experience and other considerations permitted by law.
#CATW
TAW123
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Employment Type: Full-time
Experience Level (for career site): Early Professional
Elektro-Material AG mit neun Niederlassungen, den Kompetenzzentren EM Licht und EM Industrie und rund 780 Mitarbeitenden ist das führende Grosshandels-Unternehmen der Schweizer Elektro-Installationsbranche. EM bietet einfach mehr - ein 250'000 Artikel umfassendes Sortiment, lokal verankerte Beratungspower mit über 200 Experten, umfangreiche Dienstleistungen und eine effiziente Logistik mit bis zu drei Lieferzyklen täglich. EM ist in die weltweit führende Rexel-Gruppe eingegliedert.
How much do Customer Service & Support jobs in Virginia pay?
Based on 2797 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Virginia right now?
There are currently 22,032 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia?
Yes — 1040 of the 22032 open customer service & support positions offer remote or hybrid work (514 remote, 526 hybrid).
How do I apply for Customer Service & Support jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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