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Full-time
high school
Posted 4d ago
~40 hrs/week
Responsibilities
The Universal Teller processes customer bank transactions while providing prompt and friendly service. They are also responsible for balancing cash drawers and promoting bank products to meet customer financial needs.
Requirements
Candidates must have a high school diploma or GED equivalent. Previous experience in cash handling and interacting with people is preferred.
Full job description
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.IBC bank hirestalented, creative and dedicated individualsto help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
IBC Bank was founded in 1966 and today it serves as the flagship bank of International Bancshares Corporation. Since its opening, IBC has grown in assets to more than $15 billion making it one of Texas’ largest holding companies.
We believe in doing more for the communities we serve. And we've made that commitment for the last 50+ years. We know that when our communities succeed, we all succeed.
Affirmative Action/ Equal Opportunity Employer
Member FDIC/ International Bancshares Corporation
Offices: 1200 San Bernardo, Laredo, TX 73112, US · 3817 NW Expressway, Oklahoma City, OK 73112, US · 2250 E 73rd St, Tulsa, OK 74136, US
MortgageBankingInsuranceFinancial ServicesVenture Capital
How much do Customer Service & Support jobs in Texas pay?
Based on 4955 listings with disclosed salaries, most customer service & support jobs in Texas pay between $47k–$112k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Texas right now?
There are currently 70,528 open customer service & support positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Texas?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Texas?
Yes — 3845 of the 70528 open customer service & support positions offer remote or hybrid work (1877 remote, 1968 hybrid).
How do I apply for Customer Service & Support jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.