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Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Term life insurance, Paid vacation, Paid holidays
Posted 8h ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The Assistant Merchandise Manager leads store associates to drive sales growth, manage merchandise standards, and ensure high-quality customer service. They are responsible for overseeing replenishment, omnichannel initiatives, and the development of store talent.
Requirements
Candidates must have a minimum of 2 years of retail leadership experience. A bachelor’s degree or equivalent work experience is required for this position.
Full job description
Overview
As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards.
Primary Responsibilities: • Merchandise Execution – Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store • Customer Service and Sales– Models, coaches, and holds team accountable for outstanding customer service. Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers are serviced appropriately. • Omnichannel – Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes • Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & Mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. • Team Development – Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues. • Performance Standards – Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a manager will possess the following competencies: • Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences. • Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. • Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results. • Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals. • Work experience- Minimum of 2 years retail leadership experience • Education- bachelor’s degree or equivalent work experience
What you get:
Eligible for bonus under the Management Incentive Plan.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on merchandise at all Catalyst Brands. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.
ABOUT CATALYST BRANDS Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.
For more information, visit catalystbrands.com
Pay Range
USD $47,740.00 - USD $68,200.00 /Yr.
Related keywords
RetailMerchandisingLeadershipSalesOmnichannelInventoryVisual MerchandisingStaff DevelopmentCustomer ExperiencePerformance StandardsShrinkSafetySchedulingManagementFine JewelryMattress Business
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career.
We know success is built from the inside out, and our associates are the heartbeat of our Company!
JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
RetailApparelMerchandiseFashionTrendsand Home DecorGamingJewelryApparelBeauty
How many Customer Service & Support jobs are open in Frisco, TX right now?
There are currently 1,156 open customer service & support positions in Frisco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Frisco, TX?
Companies currently hiring include Anderson Merchandisers, Omni Hotels & Resorts, Albertsons Companies, Great Clips Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Frisco, TX?
Yes — 93 of the 1156 open customer service & support positions offer remote or hybrid work (23 remote, 70 hybrid).
How do I apply for Customer Service & Support jobs in Frisco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.