Greenville, South Carolina, United States · On-site
Mid level
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Mortgage Servicing
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Investor Reporting, Data Analysis, Advanced MS Excel, SQL, Problem Solving
Fort Washington, Pennsylvania, United States · On-site
Senior
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
This position is for MILESTONE LENDING, a member of the Newrez Family of Companies. POSITION SUMMARY The Jr Loan Officer is responsible for selling loan products offered by Newrez. DESCRIPTION Essential Functions, Duties…
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Microsoft Excel, SQL, Data Analysis, Accounting Principles, Financial Reporting
Recovery Collections - Risk Control Analyst III (On-Site)
Tempe, Arizona, United States · On-site
Senior
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Charlotte, North Carolina, United States · On-site
Senior+
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Identity And Access Management, Entra ID, SSO, RBAC, ServiceNow
Fort Washington, Pennsylvania, United States · On-site
Entry level
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Customer Service, Communication Skills, Multi-tasking, Problem Solving, OnBase
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Microsoft Outlook, Microsoft Word, Microsoft Excel, Mortgage Documentation, Loan Amortization Calculation
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Title Clearance, Contract Review, ResWare, Microsoft Excel, Microsoft Word
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Fort Washington, Pennsylvania, United States · On-site
$15k–$60k/yr
Senior
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Digital Marketing Strategy, AI Implementation, SEO, AEO, GEO
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We …
Skills: Loan Funding, Title Review, Wire Disbursements, Compliance Monitoring, Problem Solving
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Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, 401(k) Retirement Plan, Paid Maternity Leave
Posted 2d ago
~40 hrs/week
Responsibilities
The analyst executes key risk programs to ensure compliance with company policies and legal regulations through loan file reviews and research. They are responsible for preparing monthly exception reports, managing vendor scorecards, and identifying trends in loan quality.
Requirements
Candidates must have a high school diploma and at least 3 years of experience in mortgage servicing. Proficiency in SQL, Microsoft Office, and knowledge of FHA, VA, USDA, FNMA, and FHLMC guidelines are required.
Full job description
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
POSITION SUMMARY
The Operational Controls Analyst is responsible for executing the Company’s key risk programs that ensure it is in compliance with company policies, procedures, and all applicable laws, rules, regulations. Compliance regulations include agency and investor requirements, that may include reviewing and researching loan files.
DESCRIPTION
Assist in the preparation of Monthly Reports which track and monitor material, moderate, and recurring exceptions identified during the reviews.
Deliver feedback on any necessary revisions/updates to policies and procedures.
Gather LOB requirements, develop standard test scripts within internal systems, and UAT, as applicable.
Manage monthly vendor scorecard oversight.
Effectively present information/respond to questions from managers, clients, customers, and public.
Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
Analyze results from loan reviews and identify trends, either in loan quality or personnel.
Escalate any loan concerns to management and provide all necessary justification/documentation.
Serve as occasional delegate to more senior members of the team.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.
Qualifications and Education Requirements
High school diploma or equivalent, required.
Bachelor’s degree, preferred.
3+ years’ experience in mortgage servicing.
Prior experience with various mortgage operations applications.
Skills, Abilities, and Knowledge
Strong Microsoft Office skills to include MS Word, Excel & PowerPoint
Strong working knowledge of SQL/data systems, and mortgage servicing systems.
Knowledge of FHA, VA, USDA, FNMA and FHLMC policies and guidelines.
Knowledge of mortgage loan processing, compliance, investor products or loan servicing
Strong interpersonal, oral, and written communication skills
Excellent customer service orientation.
Ability to multi-task, effectively prioritize tasks and responsibilities, effective time management.
Strong analytical skills: effective decision-making skills with the ability to appropriately exercise independent judgment and escalate quickly where needed.
Strong quality orientation with an attention to detail and accuracy.
Ability to work independently, as well as effectively function as a member of the Business Controls Team.
Accountability; strong work ethic.
Integrity, ability to maintain and work with confidential information.
Work Environment and Physical Requirements
Working on-site at assigned office location.
Regular and punctual attendance adhering to schedule established by leadership.
Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
Sedentary work in a stationary position at a cubicle for prolonged periods of time.
Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.