Sunnyvale, California, United States · Remote Solely
$29/hr–$46/hr
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined …
Skills: Renewals management, Sales operations, Account management, Customer success, SaaS
Austin, Texas, United States · On-site
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About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
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The Woodlands, Texas, United States · On-site
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Phoenix, Arizona, United States · Hybrid
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Chandler, Arizona, United States · On-site
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Austin, Texas, United States · On-site
$142k–$198k/yr
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Al-Kharj, Riyadh Region, Saudi Arabia · On-site
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Denton, Texas, United States · On-site
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Skills: Customer Service, Interpersonal Skills, Food Service, Order Taking, Upselling
San Marcos, Texas, United States · On-site
$20/hr–$21/hr
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Fort Worth, Texas, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
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Corpus Christi, Texas, United States · On-site
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
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Fort Worth, Texas, United States · On-site
Member Specialist Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come t…
Skills: Customer service, Retail sales, Banking, Cross-selling, Communication
Garland, Texas, United States · On-site
$14/hr–$17/hr
Pandora @ Firewheel Town Center As the largest jewelry brand in the world, we give a voice to millions of people’s love every day. Our beautiful products empower people all around the world to express themselves. We are …
Skills: Sales, Customer experience, Coaching, Team leadership, Communication skills
Frisco, Texas, United States · On-site
$12/hr–$15/hr
Pandora @ Stonebriar As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud …
Skills: Sales, Customer Service, Product Knowledge, Communication, Retail Operations
El Paso, Texas, United States · On-site
Overview Enterprise Mobility is looking for part time Drivers to join our amazing team! The starting rate of pay is $9.50 / based on a 25 hour workweek. Located at 1445 Gail Borden Pl. El Paso, TX 79935. Must be availabl…
Skills: Vehicle inspection, Customer service, Vehicle maintenance, Refueling, Safety compliance
Plano, Texas, United States · Hybrid
$24/hr–$28/hr
About the Job Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations - helping ensure paym…
Skills: Financial operations, Customer support, Payroll processing, Data analysis, Microsoft Excel
Fort Myers, Florida, United States · Hybrid
$56k–$78k/yr
About This Role Client Engagement Services (CES) Specialists provide world-class service by engaging directly with clients or internal stakeholders across Gartner to coordinate requests with Gartner Business & Technology…
Skills: Client engagement, Problem solving, Time management, Organizational skills, Analytical mindset
McAllen, Texas, United States · On-site
Overview The Vitamin Shoppe is looking for a Part-Time Health Enthusiast®. If you’re passionate about health and wellness—and interested in becoming incredibly knowledgeable about the latest and greatest supplements—you …
Skills: Sales, Customer engagement, Product knowledge, Loss prevention, Merchandising
Liberty Hill, Texas, United States · On-site
TEAM MEMBER – SCHLOTZSKY’S PURPOSE OF POSITION: Schlotzsky’s Associates are empowered with the task of delivering high quality made to order foods and providing a clean and healthy eating environment for our guests. Asso…
Skills: Food Preparation, Customer Service, Teamwork, Sanitation Standards, Safety Compliance
Prosper, Texas, United States · On-site
Starting hiring pay at: $ 12.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In…
Skills: Customer Service, Communication, Teamwork, Multitasking, Food Preparation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Renewals Account Manager will partner with account teams and channel partners to retain and expand customer revenue through accurate quoting and contract management. They will also identify churn risks, manage renewal opportunities, and provide high-touch customer service to ensure alignment between entitlements and usage.
Candidates must have 3+ years of experience in renewals, sales operations, or customer success, preferably within the SaaS or cybersecurity industries. A bachelor's degree is required, along with proficiency in Salesforce and advanced Excel skills.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
CrowdStrike is seeking a Renewals Account Manager who will partner with assigned Corporate Account Managers, Channel Partners, and Customers to retain and expand customer revenue. The successful candidate will produce and present compelling customer proposals, ensuring that contracts are renewed on-time and quoted accurately. They will also work in collaboration with Sales, Business Value Consultants, and others to support pricing uplifts on renewals, position new module upsells and ensure entitlement vs actual usage is aligned.
Location: This role is 100% remote
Work with Sales Operations/Finance/Deal Desk to validate that ACV categories and account ARR is accurate in Salesforce.com and escalating complex scenarios for review.
Research customer license purchase and renewal history and making recommendations based on prior activity.
Gather requirements from Sales/Partners/Customer for renewal, expansion and upsell opportunities with clear understanding of co-term/true-up calculations and quoting.
Be a trusted resource for Sales on all things Sales Process as well as CrowdStrikes’ Pricing & Packaging policies. Build Proposals, proposals, price, and discount product portfolio.
Help to calculate and validate challenging quoting scenarios including multidate co-terms, staggered deployments, module/feature upgrades with product dependencies and securing necessary internal approvals.
Assist with qualifying the decision maker, buying process, budget and timeframe.
Deliver validated renewal quotes to Partner/Customers 90-120 days in advance of expiration.
Consult our existing customers to deliver feedback to the Product teams on new feature requests and product enhancements.
Provide high touch customer service, including escalation and coordination of support issues as needed.
Churn Risk Mitigation: Protect ARR & Avoid Surprises – make sure the risks are well known & the right individuals are involved. Identify at-risk renewals and create Call to Action with appropriate account team
What You'll Need:
3+ years of experience in Renewals, Sales Operations, Account Management, or Customer Success
Relevant industry experience: High Tech, SaaS, Cybersecurity preferred
Bachelor's degree from an accredited college or university or relevant experience.
Previous experience managing SaaS Subscription renewals process ideal.
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Proficient with MS Excel; Advanced formulas, prior work with large data sets, connectors & pivot tables highly preferred.
Experience with Salesforce.com and/or Salesforce CPQ (SteelBrick)
SFDC Report building and Opportunity/Contract management experience
Experience managing forecasts in Clari preferred but not required.
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
Tech savvy & excited to work in a fast-paced environment
Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings
Ability to work independently or in a team environment.
Extreme attention to detail and highly organized
#LI-KD1
#LI-Remote
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $29 - $46 per hour with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data. Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value. CrowdStrike: We stop breaches.
Offices: Remote, US
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