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Jobs at HP (Now Hiring) — 177 open

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Senior Manager - Customer Support and Managed Services IT management

Bengaluru, Karnataka, India · On-site

Senior+$5.3B raised

Senior Manager - Customer Support and Managed Services IT management Description - Job Summary • This role is responsible for managing a diverse team of exempt individual contributors, supervisors, and managers supportin…

Skills: Agile Methodology, Amazon Web Services, Automation, DevOps, IT Service Management

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Retail Account Manager

Dubai, Dubai, United Arab Emirates · On-site

Senior$5.3B raised

Retail Account Manager Description - Job Summary As a Retail Account Manager focused on Consumer Electronics / Hyper Markets, you will own the strategic development and execution of retail account plans that drive mutual…

Skills: B2B Solution Selling, Account Management, Joint Business Planning, Strategic Development, Executive Relationship Management

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Procurement Operations specialist, Buy-Sell Procurement

Chongqing, Chongqing, China · On-site

Mid level$5.3B raised

Procurement Operations specialist, Buy-Sell Procurement Description - Job Summary • This role is responsible for supporting the efficient procurement of goods and services required for the organization's operations, cont…

Skills: Accounting, Category Management, Cost Reduction, Economics, Enterprise Resource Planning

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Financial Analyst 1

Bengaluru, Karnataka, India · On-site

Entry level$5.3B raised

Financial Analyst 1 Description - Job Summary • This role is responsible for supporting financial management by analyzing, reporting, and reconciling financial and operational results, identifying and researching varianc…

Skills: Accounting, Auditing, Corporate Finance, Data Analysis, Financial Analysis

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Senior Engineering Program Manager, HP Peripherals

Taipei, Taiwan · On-site

Senior+$5.3B raised

Senior Engineering Program Manager, HP Peripherals Description - Job Summary As a Senior Engineering Program Manager (EPM) within the HP Peripherals team, you will be responsible for leading multiple cross-functional pro…

Skills: Program Management, Hardware Development Lifecycle, ODM/OEM Partner Management, NPI Processes, Risk Management

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Staffing & Recruiting Advisor

Bucharest, Romania · On-site

Senior$5.3B raised

Staffing & Recruiting Advisor Description - Job Summary • This role is responsible for providing guidance on intricate matters of sourcing and assessing candidates, managing candidate experience, overseeing staffing oper…

Skills: Applicant Tracking Systems, Full-Cycle Recruitment, Talent Acquisition, Talent Sourcing, HRIS

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Direct Printing Sales Executive – Benelux

Machelen, Flanders, Belgium · On-site

Senior$5.3B raised

Direct Printing Sales Executive – Benelux Description - HP Benelux, we’re looking for an sales professional who knows how to build trust with customers, stay calm in complex environments, and quietly pull the right strin…

Skills: B2B Sales, Account Planning, Relationship Management, Contract Negotiation, Enterprise Sales

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. Defective Operation and Cost Optimization Manager

Singapore, Singapore · On-site

Senior$5.3B raised

. Defective Operation and Cost Optimization Manager Description - Defective Operations and Cost Optimization Manager This role manages end‑to‑end local defective return operations, ensuring adherence to defined processes…

Skills: RMA Operations, Supply Chain Management, Project Management, Vendor Management, SAP S/4HANA

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Engineer 4

Chongqing, Chongqing, China · On-site

Senior$5.3B raised

Engineer 4 Description - Job Description: The Global ODM Quality Engineering (GOQ) team is essential for successful operations, overseeing activities from Surface Mount Technology (SMT) to Final Assembly at supplier site…

Skills: Surface Mount Technology, Lean Six Sigma, New Product Introduction, Design for Excellence, Quality Engineering

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Sustainability and Compliance Program Manager

Singapore · On-site

Mid level$5.3B raised

Sustainability and Compliance Program Manager Description - Job Summary Applies developed subject matter knowledge in environmental compliance and sustainability to manage product stewardship activities across printing h…

Skills: Environmental Compliance, Sustainability Management, Product Stewardship, Design for Environment, Regulatory Compliance

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Operations Specialist – Program Delivery Manager

Sant Cugat del Vallès, Catalonia, Spain · Hybrid

Mid level$5.3B raised

Operations Specialist – Program Delivery Manager Description - About the team: At HP, we create technology that makes life better for everyone everywhere. The Talent & Learning Team provides learning and development solu…

Skills: Program Management, Project Implementation, Learning And Development, Financial Acumen, Change Management

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Software Sales Specialists - North East

New York, New York, United States · Remote OK

$255k–$378k/yr

Senior$5.3B raised

Software Sales Specialists - North East Description - Job Summary HP Inc. is seeking a Software Sales Specialist to accelerate growth across the North East region for our Workforce Experience Platform (WXP), Wolf Securit…

Skills: SaaS Sales, Digital Employee Experience (DEX), Endpoint Security, Consultative Selling, Pipeline Management

HP logoHP

System Manager, Consumer Personal Systems

Taipei, Taiwan · On-site

Senior+$5.3B raised

System Manager, Consumer Personal Systems Description - Job Summary • This role is responsible for leading multiple project teams and managing activities of supporting teams and internal development partners, and oversee…

Skills: Project Management, Engineering Product Development, Resource Planning, Budget Management, Stakeholder Communication

HP logoHP

Sourcing Specialist

Bengaluru, Karnataka, India · On-site

Senior$5.3B raised

Sourcing Specialist Description - Job Summary • This role is responsible for providing guidance on intricate matters of sourcing and assessing candidates, managing candidate experience, overseeing staffing operations and…

Skills: Global Sourcing, Talent Mapping, Boolean Search, LinkedIn Recruiter, Market Intelligence

HP logoHP

Software Sales Specialist - South Region

Florida, United States · Remote OK

$225k–$333k/yr

Senior$5.3B raised

Software Sales Specialist - South Region Description - Job Summary HP Inc. is seeking a Software Sales Specialist to accelerate growth across the South region for our Workforce Experience Platform (WXP), Wolf Security, a…

Skills: SaaS Sales, Digital Employee Experience (DEX), Endpoint Security, Consultative Selling, Pipeline Management

HP logoHP

Executive Recruiter

Vancouver, Washington, United States · Hybrid

$120k–$155k/yr

Senior$5.3B raised

Executive Recruiter Description - Executive Recruiter About the Role **In this role you will be required to work in our lovely new office 3 days per week. HP’s People Organization is seeking an experienced Executive Recr…

Skills: Executive Recruiting, Full-cycle Recruiting, Talent Sourcing, Stakeholder Management, Talent Pipeline Building

HP logoHP

Software Sales Specialist - North Central

Illinois, United States · Remote OK

$178k–$263k/yr

Senior$5.3B raised

Software Sales Specialist - North Central Description - Job Summary HP Inc. is seeking a Software Sales Specialist to accelerate growth across the North Central region for our Workforce Experience Platform (WXP), Wolf Se…

Skills: SaaS Sales, Digital Employee Experience, Endpoint Security, Consultative Selling, Pipeline Management

HP logoHP

Global Service Desk Lead & APJ Contractual Operation Manager

Dalian, Liaoning, China · On-site

Senior+$5.3B raised

Global Service Desk Lead & APJ Contractual Operation Manager Description - The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to s…

Skills: IT Service Delivery, ITIL Framework, Artificial Intelligence, LLM, Knowledge Base

HP logoHP

Customer Master Data Analyst

Tlaquepaque, Jalisco, Mexico · On-site

Entry level$5.3B raised

Customer Master Data Analyst Description - Job Summary • This role is responsible creating and maintaining customer master data. Identifies process improvements, and offers support to the sales team via CEMs and Contract…

Skills: Customer Master Data Management, SAP Applications, Microsoft Applications, SQL, Power BI

HP logoHP

North America dMPS Opportunity Consultant

Tlaquepaque, Jalisco, Mexico · On-site

Senior$5.3B raised

North America dMPS Opportunity Consultant Description - Job Summary • This role is responsible for closely collaborating with pursuit and account teams to comprehend local engagement and contract scopes, providing essent…

Skills: Agile Methodology, Amazon Web Services, API, Artificial Intelligence, Auditing

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Showing 1–20 of 177

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Senior Manager - Customer Support and Managed Services IT management

HP

Bengaluru, Karnataka, India • On-site

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  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 10h ago
  • ~40 hrs/week

Responsibilities

Manage a diverse team of IT professionals to support complex business units and manage infrastructure design, implementation, and maintenance. Act as a strategic advisor to senior management to align IT projects with organizational goals and drive talent management efforts.

Requirements

Requires a degree in Computer Science or IT with over 13 years of total experience, including at least 7 years in a management role. Proficiency in cloud platforms, Agile methodologies, and IT infrastructure management is expected.

Full job description

Senior Manager - Customer Support and Managed Services IT management

Description -

Job Summary


• This role is responsible for managing a diverse team of exempt individual contributors, supervisors, and managers supporting complex business units or IT management functions. The role engages in development of protocols for systems and software, while also managing infrastructure design, acquisition, implementation, operation, and maintenance. The role serves as a key advisor to senior management, provides strategic direction, aligns projects with organizational goals, and analyzes financial and operational results for improvement. The role also provides architectural and engineering leadership and drives talent management efforts, including recruitment, performance coaching, and career development.


Responsibilities


• Manages a team of exempt individual contributors, supervisors and/or lower-level managers, that typically support the organization’s large and complex business units or IT management functions.
• Develops and implements guidelines for the deployment and management of systems and software, automation, configuration management, asset management, and performance monitoring.
• Manages infrastructure design, acquisition, implementation, operation, and maintenance, along with client services support.
• Provides architectural and engineering leadership, defining, and implementing strategies for system scalability, availability, and functionality.
• Acts as a key advisor to senior management on the development of overall policies, long-term goals, and strategic plans of the organization, operating within the framework of functional guidelines and ensuring adequate support for proposed projects.
• Partners with leadership to analyze monthly financial and operating results, isolates and explains key variance items and identifies areas for improvement and makes recommendations for maximizing opportunities.
• Supervises the team as well as individual performance and monitors the attainment of organizational goals and contractual commitments, encompassing aspects such as budget, cost, service availability, responses, and reports.
• Collaborates with leadership as a strategic partner, influencing the future direction of the respective segment and aligning business and functional strategy to generate sustainable, profitable growth.
• Applies expert subject matter knowledge, shapes knowledge base across businesses, functions, or regions, and provides strong leadership, driving change initiatives and monitoring performance goals.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Education & Experience Recommended


• Four-year or Graduate Degree in Computer Science, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7+ years managing team of job-related experience and total 13+ years of experience, preferably in IT supervisory, or a related field.

Preferred Certifications
• Project Management Professional (PMP) Certification

Knowledge & Skills

  • Agile Methodology
    • Amazon Web Services
    • Auditing
    • Automation
    • Business Process
    • Business Requirements
    • Change Management
    • Computer Science
    • Data Analysis
    • DevOps
    • Finance
    • Information Systems
    • Information Technology Infrastructure Library
    • IT Service Management
    • Linux
    • Microsoft Azure
    • Project Management
    • SAP Applications
    • Scrum (Software Development)
    • Technical Support

understanding SOX compliances

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.


 

Job -

Data & Information Technology

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Related keywords

AgileAWSAuditingAutomationBusiness ProcessChange ManagementComputer ScienceData AnalysisDevOpsFinanceInformation SystemsITILITSMLinuxAzureProject Management

About HP

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Palo Alto, CA
LinkedIn followers
5,276,207
Total funding
$5.3B

HP, for your best work.

Offices: 1501 Page Mill Road, Palo Alto, CA 94304, US · Cami de Can Graells, 1, Sant Cugat del Valles, Catalonia 08174, ES · Soseaua Fabrica de Glucoza 5, Bucharest, Bucharest 020331, RO · Engholm Parkvej 8, Lillerod, Capital Region 3450, DK · 11311 W Chinden Blvd, Boise, ID 83714, US

Mobile AppsConcertsSoftwareEnterpriseSecurityIT InfrastructureEventsMobilePrintingE-Commerce
View all jobs at HP

About HP

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Palo Alto, CA
LinkedIn followers
5,276,207
Total funding
$5.3B

HP, for your best work.

Offices: 1501 Page Mill Road, Palo Alto, CA 94304, US · Cami de Can Graells, 1, Sant Cugat del Valles, Catalonia 08174, ES · Soseaua Fabrica de Glucoza 5, Bucharest, Bucharest 020331, RO · Engholm Parkvej 8, Lillerod, Capital Region 3450, DK · 11311 W Chinden Blvd, Boise, ID 83714, US

Mobile AppsConcertsSoftwareEnterpriseSecurityIT InfrastructureEventsMobilePrintingE-Commerce
View all jobs at HP

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