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Full-time
professional certificate
Posted 5d ago
~40 hrs/week
Responsibilities
The Nail Technician is responsible for performing high-quality nail care services, including grooming, polish application, and massage, while ensuring a premium guest experience. They must maintain a clean and sanitized work environment, manage client records, and provide expert product recommendations.
Requirements
Candidates must hold a valid state license in nail services and possess previous experience in a spa or similar setting. Strong customer service skills, professional appearance, and the ability to work a flexible schedule including nights and weekends are required.
Full job description
Job Title: Nail Technician
Department: Spa Operations
Reports to: General Manager
Job Type: Non-Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
TheNail Technicianis responsible for performing nail care services and working with the highest quality of customer service.
Key Responsibilities:
Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of Arch Amenities Group.
Performs nail services that meet the established guidelines for the type of service offering and that fulfill guest expectations in the area of nail grooming, polish application, massage and exfoliation.
Performs all treatments on services menu based upon current licensure.
Assesses contraindications of guests that may prevent service from taking place.
Meets the needs of the guest at all times throughout the service.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of nail care knowledge for both hands and feet and has complete knowledge of all spa services presently offered. Understands the ingredients in products and can explain their benefits to guests.
Answers guests' questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Works assigned schedule and arrives and departs from their shift on time.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director or other management personnel about product needs.
Creates and maintains client cards and treatment notes, when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional training.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.
Qualifications:
Valid state license in nail services or other credentials required by the state.
Previous nail technician experience.
Customer service experience, preferably in a spa. Must be able to build rapport with guests.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously. Strong team player
Energetic, enthusiastic and motivational. Professional manner, discretion, and appearance.
Good verbal and written skills.
A comfort level with product recommendations.
Availability When Facility Is Open: This could include nights, weekends, and holidays.
Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.
The employee may occasionally lift and/or move up to 25 pounds.
This position requires the following abilities: balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
The employee will be required to operate the following tools: nippers, files, buffers, cuticle removers, polishes, acetone, foot file, lotions, scrubs, hot cabbie, and paraffin heater.
Work conditions include exposure to fumes, odors, and dust.
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Leading Amenity Management & Consulting Across Hospitality, Residential & Commercial Real Estate
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
1973
Headquarters
Rockville, Maryland
LinkedIn followers
14,407
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed by the merger of the most respected names in the industry, we combine decades of experience with forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
Our mission is to create spaces where people connect, thrive, and belong. We transform traditional amenity spaces, including fitness centers, rooftops, lounges, spas, and more, into vibrant, fully programmed destinations that enhance property value and build community.
With a nationwide footprint, a diverse portfolio, and a highly trained service team, we help owners, operators, and developers unlock the full potential of their amenity spaces: boosting satisfaction, retention, and ROI.
As a Flacks Group company, Arch Amenities Group is backed by the strength and resources of a global investment and operating organization. This partnership supports our continued growth, innovation, and commitment to delivering exceptional experiences for the clients, properties, and communities we serve.
Offices: 3200 Tower Oaks Blvd, Suite 400, Rockville, Maryland 20852, US
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