Service Receptionist / BDC RepresentativeLevittown Ford Service Center – Levittown, NY$18.00 – $20.00 per hour + Bonuses 5 day work week - Monday - Saturday Full-Time | Immediate Opening | Automotive Customer…
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New York, New York, United States · On-site
$75k–$90k/yr
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New York, New York, United States · On-site
$75k–$90k/yr
Senior
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Skills: Customer service, Communication, Point of sale systems, Multitasking, Problem-solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$20/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with Employer Match, Paid Time Off, Paid Holidays
Posted 5d ago
~40 hrs/week
Responsibilities
The Service Receptionist/BDC Representative is responsible for managing incoming dealership communications, scheduling service appointments, and greeting customers. They also support the service team by maintaining accurate records and ensuring efficient shop operations.
Requirements
Candidates should have previous experience in customer service, call centers, or automotive environments. Strong communication, computer proficiency, and the ability to multitask in a fast-paced setting are required.
Full job description
Service Receptionist / BDC Representative
Levittown Ford Service Center – Levittown, NY
$18.00 – $20.00 per hour + Bonuses 5 day work week - Monday - Saturday
Full-Time | Immediate Opening | Automotive Customer Service Jobs | Apply Today
Join the Award-Winning VIP Automotive Group!
Levittown Ford Service Center, part of the VIP Automotive Group, is seeking a friendly, organized, and customer-focused Service Receptionist / Business Development Center (BDC) Representative to join our growing service team.
If you enjoy helping customers, thrive in a fast-paced environment, and are looking for a long-term career with advancement opportunities, we'd love to meet you.
Why You'll Love Working With Us
✔ $18.00–$20.00 per hour based on experience
✔ Monthly Performance Bonuses
✔ Full-Time Position
✔ Paid Training
✔ Career Growth Opportunities
✔ Supportive Team Environment
✔ Established, Family-Owned Automotive Group Since 1957
Benefits Include
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with Employer Match
Paid Time Off
Paid Holidays
Paid Sick Time
Family Leave
Life Insurance
Disability Insurance
Employee Discounts on Vehicles, Parts & Service
Supplemental Benefit Plans
Employee Referral Bonuses
Opportunities for Advancement
Responsibilities
Answer incoming dealership phone calls professionally and courteously
Schedule and confirm automotive service appointments
Respond to customer inquiries by phone, email, text, and online leads
Greet customers arriving for service
Direct customers to the appropriate service advisor or department
Follow up with customers regarding appointments and service reminders
Maintain accurate customer information in dealership software
Coordinate appointment schedules to maximize shop efficiency
Assist with outbound customer retention calls
Support the service advisors and management team
Deliver exceptional customer service on every interaction
Qualifications
Previous customer service, receptionist, call center, hospitality, retail, or automotive experience preferred
Automotive dealership experience is a plus but not required
Excellent communication and interpersonal skills
Professional phone etiquette
Strong computer and data entry skills
Ability to multitask in a fast-paced environment
Positive attitude and dependable work ethic
Team-oriented with strong organizational skills
Ideal Background
We encourage applicants with experience as:
Automotive Service Receptionist
BDC Representative
Service BDC Representative
Customer Service Representative
Appointment Coordinator
Call Center Representative
Service Scheduler
Front Desk Receptionist
Automotive Receptionist
Client Care Representative
Service Coordinator
Administrative Assistant
About VIP Automotive Group
VIP Automotive Group has proudly served the New York Community for over 65 years. Our mission is to empower and engage our team to deliver an exceptional automotive experience for every customer while providing a workplace where employees can build rewarding, long-term careers.
We invest in our people through training, advancement opportunities, competitive compensation, and a culture built on teamwork and respect.
Apply Today!
If you're looking for an opportunity to build a rewarding career in customer service and the automotive industry, apply today to join the Levittown Ford Service Center team.
Immediate interviews available.
Related keywords
AutomotiveService CenterBDCReceptionistCustomer ServiceAppointment SchedulingDealershipCall CenterData EntryClient AdvisorRetailHospitalityService AdvisorCustomer RetentionAdministrative Support
We are the largest Jeep dealer in the USA.
We offer free loaner cars, free oil changes, 24 hour rescue service, service hours past mid-night and Saturday. Our company vision is satisfying every customer so they not only return to buy automobiles for their family, but they recommend others to purchase from us as well. Our dealership is family owned and operated for over 50 years and we are among the oldest in the Long Island area with original family ownership. We have won many customer service awards and continuously train our staff to create customers for life with every interaction. We recently built a new facility that is the largest and most capable in the country with a 28 car showroom, 43 bays of service, and Express lane oil changes for customer convenience.
Offices: Huntington Station, US
New Jeep Long IslandUsed Jeep Long IslandNew Chrysler Long IslandUsed Chrysler Long IslandNew Dodge Long Islandand Used Dodge Long IslandAutomotive
How much do Customer Service & Support jobs in New York pay?
Based on 5309 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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Which companies are hiring for Customer Service & Support roles in New York?
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