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Jobs at Madame Tussauds (Now Hiring) — 5 open

Madame Tussauds logoMadame Tussauds

Guest Experience Host (Museum Operations)

Los Angeles, California, United States · On-site

Entry level

What you'll bring to the team ✨Guest Experience Host (Museum Operations) ✨ Madame Tussauds Hollywood 🎉 Be the Face of the Fun! 🎉 As a Guest Experience Host (Museum Operations), you’ll be at the center of the action—cre…

Skills: Customer Service, Retail Sales, Hospitality, Communication, Upselling

Madame Tussauds logoMadame Tussauds

Server

Los Angeles, California, United States · On-site

Mid level

What you'll bring to the team Server - Madame Tussauds Hollywood What You'll Do: 🎭 Deliver unforgettable guest experiences by going above & beyond service standards 💰 Boost revenue with upselling and creative initiativ…

Skills: Upselling, Guest Experience, POS Systems, Multitasking, Hygiene Compliance

Madame Tussauds logoMadame Tussauds

Guest Experience Host

Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site

Entry level

What you'll bring to the team To provide high quality, courteous, efficient, and helpful service to our guests at all times. To ensure Health & Safety is our number one priority whilst ensuring that our guests have the m…

Skills: Customer Service, Cash Handling, Up-selling, Multilingual Communication, Merchandising

Madame Tussauds logoMadame Tussauds

Studio Artist - Madame Tussauds Amsterdam (M/F/X)

Amsterdam, North Holland, Netherlands · On-site

Mid level

Rollen en verantwoordelijkheden The Studio Artist is responsible for maintaining, restoring, and enhancing wax figures, costumes, wigs, props, and themed environments to Madame Tussauds' world-class standards. The role c…

Skills: Painting, Sculpting, Restoration, Model Making, Colour Theory

Madame Tussauds logoMadame Tussauds

Host - Madame Tussauds Amsterdam

Amsterdam, North Holland, Netherlands · On-site

Entry level

Rollen en verantwoordelijkheden Will you soon be working between world stars such as Martin Garrix, Beyoncé and Johnny Depp?Join the guest experience crew! We are currently expanding our team with temporary and flexible …

Skills: Customer Service, Sales, Dutch Language, English Language, Communication

Madame Tussauds logo

Guest Experience Host (Museum Operations)

Madame Tussauds

Los Angeles, California, United States • On-site

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Entry level

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  • Part-time
  • Career Development, Flexible Hours, 30% Retail Store Discount, Merlin Magic Pass, 401K, Merlin Marketplace Website Discounts
  • Posted 2d ago
  • Apply by Jun 26
  • ~40 hrs/week

Responsibilities

Act as the face of the museum by welcoming guests and managing admissions, ticket sales, and kiosks. Support various operations including retail merchandise recommendations, food service, and guiding guests through attractions.

Requirements

Preferred experience of 6 months to 1 year in customer service, retail, or hospitality. Candidates must have a friendly personality, strong communication skills, and flexible availability for various shifts.

Full job description

What you'll bring to the team

✨Guest Experience Host (Museum Operations) ✨

 Madame Tussauds Hollywood 

🎉 Be the Face of the Fun! 🎉

 

As a Guest Experience Host (Museum Operations), you’ll be at the center of the action—creating unforgettable moments for every guest who walks through our doors. From welcoming visitors to helping them explore rides, food, and retail, you’ll bring energy, excitement, and top-tier service to every interaction.

Whether you're scanning tickets, recommending must-have experiences, or hyping up the next ride, you’ll help turn every visit into something guests will never forget! ✨

 

🚀 What You’ll Do

⭐ Welcome and engage guests with positive, high-energy vibes🎟️ Sell tickets, packages & assist with kiosks and admissions🛍️ Recommend merch and help guests find the perfect souvenirs🍔 Take food orders, prep items & deliver great service🎢 Support ride operations and guide guests through attractions💬 Answer questions and share insider tips to enhance their visit💸 Upsell experiences and help hit team goals🤝 Work across teams to keep everything running smoothly

Qualifications & Experience

About You

🎯 6 months – 1 year in customer service, retail, or hospitality preferred 🎉 Fun, friendly, and confident personality💬 Strong communication and people skills⚡ Able to stay positive and energetic in busy environments🤝 Team player who can also work independently⏰ Flexible availability (days, nights, weekends & holidays)

💙 Why You’ll Love It

🎉 Work in a fun, high-energy environment 🧑🤝🧑 Meet new people and make great friends🎟️ Enjoy cool perks, discounts & experiences📈 Build real skills in customer service, sales & teamwork🌟 Be part of a supportive team that celebrates your wins

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. 

 

So, if you’re ready to dive into a role where fun is your job description, magic is your mindset, and smiles are your superpower, come join Team Merlin — where every day is filled with laughter, teamwork, and unforgettable memories! 

Pay Range

USD $18.72/Hr.

Related keywords

Museum OperationsGuest ExperienceCustomer ServiceRetailHospitalityUpsellingAdmissionsRide OperationsFood ServiceMerchandisingFamily EntertainmentLocation-Based Entertainment

About Madame Tussauds

LinkedInVisit site

step into the spotlight and to get up close and personal with lifelike wax figures of your favourite icons!

Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
1835
Headquarters
London, England
LinkedIn followers
2,700

Welcoming a fabulous 10 million guests though our world-famous doors every year, Madame Tussauds gives you the chance to experience the ULTIMATE fame experience. We have over 23 unique locations around the globe, from New York to Shanghai, Amsterdam to Sydney - and of course London, where the story began. Throughout our 250+ year history, Madame Tussauds has brought to life thousands of celebs, stars and heroes - in mind-blowingly accurate detail – giving visitors the opportunity to brush shoulders with their idols and LITERALLY reach for the stars! Truly immerse yourself in our famous worlds and get a taste of life of the rich and famous, as in 2018, the opportunity to become the star continues! Through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech - guests can experience fame and get closer to the action like never before... Welcome to the Stage. Welcome to the Spotlight. Welcome to Madame Tussauds - it's where stars are made!

Offices: Marylebone Road, London, England NW1 5LR, GB · 234 W 42nd St, New York, 10036, US · 1001 F St NW, Washington, District of Columbia 20004, US · 8387 International Dr, Orlando, Florida 32819, US · 515 Opry Mills Dr, Nashville, Tennessee 37214, US

Visitor AttractionImmersive Experienceand Celebrity & Fame
View all jobs at Madame Tussauds

About Madame Tussauds

LinkedInVisit site

step into the spotlight and to get up close and personal with lifelike wax figures of your favourite icons!

Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
1835
Headquarters
London, England
LinkedIn followers
2,700

Welcoming a fabulous 10 million guests though our world-famous doors every year, Madame Tussauds gives you the chance to experience the ULTIMATE fame experience. We have over 23 unique locations around the globe, from New York to Shanghai, Amsterdam to Sydney - and of course London, where the story began. Throughout our 250+ year history, Madame Tussauds has brought to life thousands of celebs, stars and heroes - in mind-blowingly accurate detail – giving visitors the opportunity to brush shoulders with their idols and LITERALLY reach for the stars! Truly immerse yourself in our famous worlds and get a taste of life of the rich and famous, as in 2018, the opportunity to become the star continues! Through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech - guests can experience fame and get closer to the action like never before... Welcome to the Stage. Welcome to the Spotlight. Welcome to Madame Tussauds - it's where stars are made!

Offices: Marylebone Road, London, England NW1 5LR, GB · 234 W 42nd St, New York, 10036, US · 1001 F St NW, Washington, District of Columbia 20004, US · 8387 International Dr, Orlando, Florida 32819, US · 515 Opry Mills Dr, Nashville, Tennessee 37214, US

Visitor AttractionImmersive Experienceand Celebrity & Fame
View all jobs at Madame Tussauds

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