New York, New York, United States · On-site
Job Title: General Manager Department: Lifestyle/Residential Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenit…
Skills: Operational leadership, Team management, Customer service, Financial management, Budgeting
St. Cloud, Florida, United States · On-site
Job Title: Welcome Center Manager Department: Residential Reports to: Regional Director Job Type: Exempt Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercia…
Skills: Customer Service, Team Leadership, Public Speaking, Presentation Skills, New Home Sales
Asheville, North Carolina, United States · On-site
Job Title: Massage Therapist-The Spa at Grand Bohemian Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the le…
Skills: Massage therapy, Swedish massage, Deep tissue massage, Sports massage, Client consultation
Greenville, South Carolina, United States · On-site
Job Title: Massage Therapist Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity …
Skills: Massage therapy, Swedish massage, Deep tissue massage, Sports massage, Client consultation
Charlotte, North Carolina, United States · On-site
Job Title: Esthetician / Concierge Position Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provi…
Skills: Facials, Waxing, Body treatments, Customer service, Skin analysis
Naperville, Illinois, United States · On-site
Job Title: Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity manageme…
Skills: Spa operations, Team leadership, Financial management, Budgeting, P&L management
Coronado, California, United States · On-site
Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Looking to build a rewarding career in luxury wellness? Join the talented team at Sea Spa at Loews Coronado Bay Resort. ✨ Arch Amenit…
Skills: Customer service, Retail sales, Cash handling, Communication skills, Inventory management
Coronado, California, United States · On-site
Job Title: Cosmetologist Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Join Spray Salon at Loews Coronado Bay Resort, where luxury and wellness create extraordinary experiences every day. Ar…
Skills: Hair cutting, Hair coloring, Styling, Scalp treatments, Makeup application
Chicago, Illinois, United States · On-site
Job Title: Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Forbes experience preferred, Luxury experience required. Compensation: Base Salary + Bonus Arch Amenities Group Wellness-dr…
Skills: Spa operations, Team leadership, Financial management, Budgeting, Guest experience
New York, New York, United States · On-site
Job Title: Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition…
Skills: Customer service, Cash handling, Communication skills, Interpersonal skills, Organization
Burbank, California, United States · On-site
Job Title: Yoga Instructor Department: Fitness Reports to: Fitness Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Job Summary: We are seeking passionate and skilled Yoga Instruct…
Skills: Yoga instruction, Group fitness leadership, Class planning, Safety protocols, Communication
Saint Pete Beach, Florida, United States · On-site
Job Title: Activities Attendant Department: Operations Reports to: Activities Supervisor Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ame…
Skills: Customer service, Event planning, Fitness programming, Leadership, Marketing
Arlington, Texas, United States · On-site
Job Title: Nail Technician Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity ma…
Skills: Nail grooming, Polish application, Massage, Exfoliation, Customer service
Las Vegas, Nevada, United States · On-site
Looking to share your passion at an exclusive, private, membership-based club? Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Hair Stylist for Spa Southern Highlands. Hair Stylists …
Skills: Hair cutting, Hair coloring, Styling, Precision cutting, Updos
Las Vegas, Nevada, United States · On-site
Job Title: Massage Therapist Department: Spa Operations Reports to: Lead Massage Therapist & Spa Supervisor Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Looking to share your passion at…
Skills: Massage therapy, Swedish massage, Deep tissue massage, Sports massage, Chair massage
Hallandale Beach, Florida, United States · On-site
Job Title: Group Fitness Instructor Department: Fitness Reports to: Fitness Director/Facility Manager Job Type: Non-Exempt Location: Various Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group…
Skills: Group fitness instruction, Exercise physiology, Safety protocols, Communication, Customer service
Lisle, Illinois, United States · On-site
Job Title: Housekeeper Department: Spa Reports to: Ops Manager/Spa Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity manageme…
Skills: Cleaning, Laundry management, Facility maintenance, Customer service, Chemical safety
Nashville, Tennessee, United States · On-site
Job Title: Dual Therapist Lead Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenit…
Skills: Massage therapy, Body treatments, Customer service, Product knowledge, Client rapport
Wade Hampton, South Carolina, United States · On-site
Job Title: Massage Therapist Department: Spa Operations Reports to: General Manager Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity …
Skills: Massage therapy, Swedish massage, Deep tissue massage, Sports massage, Client consultation
Cincinnati, Ohio, United States · On-site
$27/hr–$32/hr
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a part-time Massage Therapist. The Massage Therapist is responsible for providing massages and other body treatments to guests of our fa…
Skills: Massage therapy, Body treatments, Customer service, Product knowledge, Client documentation
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The General Manager oversees daily operations, financial performance, and staff management for a business unit or facility. They are responsible for driving business growth, ensuring high customer satisfaction, and maintaining compliance with safety and operational standards.
Candidates should have at least 5 years of management experience in a relevant industry and a bachelor's degree in business or a related field. Strong leadership, financial acumen, and excellent communication skills are essential for success in this role.
Job Title: General Manager
Department: Lifestyle/Residential
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
The General Manager is responsible for overseeing all daily operations of a business unit, facility, or location to ensure efficient performance, profitability, and customer satisfaction. This role manages cross-functional teams, drives business growth, and ensures compliance with company policies and standards.
Essential Function |
Seldom |
Occasionally |
Frequently |
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Stationary Position -- Sitting or Standing |
X |
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Active Position -- Walking, jogging, running |
X |
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Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate |
X |
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Climb/Balance -- Stairs, ladders, ropes, equipment, beams |
X |
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Stoop/kneel/crouch or crawl -- Position self, move |
X |
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Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information |
X |
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See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess |
X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less |
X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more |
X |
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Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. |
X |
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Leading Amenity Management & Consulting Across Hospitality, Residential & Commercial Real Estate
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed by the merger of the most respected names in the industry, we combine decades of experience with forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. Our mission is to create spaces where people connect, thrive, and belong. We transform traditional amenity spaces, including fitness centers, rooftops, lounges, spas, and more, into vibrant, fully programmed destinations that enhance property value and build community. With a nationwide footprint, a diverse portfolio, and a highly trained service team, we help owners, operators, and developers unlock the full potential of their amenity spaces: boosting satisfaction, retention, and ROI. As a Flacks Group company, Arch Amenities Group is backed by the strength and resources of a global investment and operating organization. This partnership supports our continued growth, innovation, and commitment to delivering exceptional experiences for the clients, properties, and communities we serve.
Offices: 3200 Tower Oaks Blvd, Suite 400, Rockville, Maryland 20852, US
Leading Amenity Management & Consulting Across Hospitality, Residential & Commercial Real Estate
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed by the merger of the most respected names in the industry, we combine decades of experience with forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. Our mission is to create spaces where people connect, thrive, and belong. We transform traditional amenity spaces, including fitness centers, rooftops, lounges, spas, and more, into vibrant, fully programmed destinations that enhance property value and build community. With a nationwide footprint, a diverse portfolio, and a highly trained service team, we help owners, operators, and developers unlock the full potential of their amenity spaces: boosting satisfaction, retention, and ROI. As a Flacks Group company, Arch Amenities Group is backed by the strength and resources of a global investment and operating organization. This partnership supports our continued growth, innovation, and commitment to delivering exceptional experiences for the clients, properties, and communities we serve.
Offices: 3200 Tower Oaks Blvd, Suite 400, Rockville, Maryland 20852, US
