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$17/hr–$22/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Comprehensive leave program
Posted 10d ago
~40 hrs/week
Responsibilities
Provide high-quality financial services and exceptional customer experiences by processing transactions and assisting clients with their financial goals. Support branch growth targets through client acquisition and referrals while adhering to bank policies and risk management standards.
Requirements
Requires a high school diploma or equivalent and 0-3 years of experience in customer service and sales. Preferred candidates have experience within the financial services industry.
Full job description
Position Title
Branch Banking - Client Consultant I - Float
Location
Rochester, IN 46975
Job Summary
Branch Banking Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.
Job Responsibilities:
Sales Performance:Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Activelyseekand deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
Client Experience: Provide positive client experience byassistingwith account questions,problemsand/or complaints and through research and communication resolve ina timelyand effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including butnot limited to referrals.
RiskManagement: Delivertimelyandaccuratedaily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.
ADDITIONALACCOUNTABILITIES
Performs special projects, andadditionalduties and responsibilities asrequired.
Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliance trainings. Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
Minimum experiencerequired:0 – 3 yearsof customer service and sales experience.
Preferred Qualifications:
Experience infinancialservices industry.
Job Competencies:
Action-oriented- Enjoys working hard, isaction orientedand full of energy for the things he/she sees as challenging. Not fearful of acting withminimum ofplanning. Seizes more opportunities than othersby aggressively and enthusiastically pursuing action to achieve results.Possesses a sense of urgency.
Business Acumen- Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace.
Approachability- Is easy to approach and talk to. Spends the extra effort to put others at ease.Canbe warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties ofothers.Builds rapport well.
Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious anddoesn'tstop at the first answers. Isa good listener and early knower, gathering informal and incomplete information in time to do something about it.
Priority Management- Spends his/her time and the time of others onwhat'simportant. Can quickly sense what will help or hinderaccomplishinga goal. Eliminatesroadblocks and creates focus. Uses his/her time effectively and efficiently and values time. Gets more done in less time than others and canattend toa broader range of activities.
Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly,engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.
Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.
Physical demands (ADA):The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
Flagstar is an Equal Opportunity Employer
We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey. Today, Flagstar Bank, N.A., is one of the largest regional banks in the country. The Bank is headquartered in Hicksville, New York. At June 30, 2026, the Bank had assets of $87.7 billion. We operate approximately 340 locations across nine states, with strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.
Offices: Hicksville, NY , US · Troy, MI 48098, US
MortgageCommercial BankingPersonal Financial ServicesGovernment BankingSmall Business BankingRetail BankingInsuranceInvestingSavingsand Business Banking
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1819 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 14,909 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Hy-Vee, Inc., Bagel Brands, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 921 of the 14909 open customer service & support positions offer remote or hybrid work (332 remote, 589 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota