Fitchburg, Massachusetts, United States · On-site
$19/hr–$29/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.45 - $29.18 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Administrative support, Patient scheduling, Insurance verification, Medical terminology, Customer service
Milford, Massachusetts, United States · On-site
$15/hr–$27/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $27.00 Please not…
Skills: Data-entry, Customer service, Insurance verification, Medical terminology, Computer skills
Framingham, Massachusetts, United States · On-site
$18/hr–$27/hr
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctua…
Skills: Inventory Management, RF Handheld Scanners, Mobile Scanning Apps, Microsoft Office, Customer Service
Wellesley, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Stocking, Communication
Orleans, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Retail operations, Communication
Springfield, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Communication, Attention to detail
Marlborough, Massachusetts, United States · On-site
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…
Skills: Customer Service, Cash Handling, Inventory Management, Safety Compliance, Communication
Springfield, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Restocking, Communication
Milford, Massachusetts, United States · On-site
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…
Skills: Customer service, Cash handling, Inventory management, Safety compliance, Communication
Shrewsbury, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Stocking, Communication
Braintree, Massachusetts, United States · On-site
$17/hr–$22/hr
Store - BOS-BRAINTREE, MA The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, …
Skills: Merchandising, Inventory management, Retail leadership, Visual merchandising, Workload planning
Braintree, Massachusetts, United States · On-site
$17/hr–$22/hr
Store - BOS-BRAINTREE, MA The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, …
Skills: Merchandising, Inventory management, Visual standards, Workload planning, Team leadership
Braintree, Massachusetts, United States · On-site
$17/hr–$22/hr
Store - BOS-BRAINTREE, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…
Skills: Retail leadership, Sales management, Customer experience, Team coaching, Operational excellence
Billerica, Massachusetts, United States · On-site
$20/hr–$26/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BIL…
Skills: Customer service, Registration, Scheduling, Billing, Co-pay collection
Sandwich, Massachusetts, United States · On-site
$21/hr–$28/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with in…
Skills: Patient registration, Appointment scheduling, Customer service, Communication, Problem solving
Newburyport, Massachusetts, United States · On-site
$23/hr–$31/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Books surgical procedures for providers within the medical office. Job Description: Roles and Responsibilit…
Skills: Surgical scheduling, Patient communication, Electronic medical record, Insurance pre-certification, Data entry
Acton, Massachusetts, United States · On-site
$53k–$74k/yr
Maintenance Technician II Position Type: Full time Weekly Scheduled Hours: 40 State: Massachusetts City: Acton Zip Code: 01720 Total Base Pay Range: $52,500.00 - $74,000.00 Overview: AvalonBay Communities, Inc., an equit…
Skills: HVAC repair, Plumbing, Electrical repair, General maintenance, Appliance repair
Quincy, Massachusetts, United States · On-site
$41k–$57k/yr
Community Consultant Position Type: Full time Weekly Scheduled Hours: 40 State: Massachusetts City: Quincy Zip Code: 02169 Total Base Pay Range: $41,000.00 - $57,000.00 Overview: AvalonBay Communities, Inc., an equity RE…
Skills: Customer service, Leasing, Sales, Marketing, Communication
Wellesley, Massachusetts, United States · Hybrid
$73k–$81k/yr
The Assistant Director, Career Advising, provides career advising and guidance for undergraduate students. Specifically responsible for working in collaboration with the entire Center for Career Development team to build…
Skills: Career advising, Student counseling, Resume critiquing, Mock interviewing, Workshop facilitation
Boston, Massachusetts, United States · Hybrid
$17/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Administrative support, Clinical operations, Patient scheduling, Medical billing, Data entry
Fitchburg, Massachusetts, United States • On-site
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The Department Assistant performs complex administrative duties including scheduling patient appointments, procedures, and tests in an ambulatory setting. They also assess patient needs for services like financial counseling and interpreter support while maintaining effective communication with providers.
The position requires a high school diploma and at least one year of related experience, though an associate or bachelor's degree may waive the experience requirement. Candidates must possess strong computer skills and the ability to work effectively in a high-stress medical environment.
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.I. Major Responsibilities:
1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
2. Confirms and verifies patient demographic and insurance information.
3. May collect co-payments from patients upon arrival.
4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
5. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
6. Receives and directs phone calls.
7. Connects the patient’s call to the provider or responds to the patient and takes messages as directed.
8. Schedules urgent care appointments as needed and directed by clinicians.
9. Schedules patients for treatment by multiple providers and treatment areas and arranges a variety of associated tests and procedures according to established guidelines and specific criteria.
10. Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of clinical staff, as well as resources.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma
Preferred:
1. Associate degree or higher
Experience/Skills:
Required:
1. Minimum one (1) year of related experience. This requirement is waived if candidate has Associate’s or Bachelor’s degree.
2. Ability to use specialized applications software and computer systems
3. Necessitates individuals who are multifunctional and able to work under stressful situations
4. Exemplifies, professional behavior and excellent communication and human relations skills
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Constantly:
- Working indoors
Frequently:
- Sitting, standing, walking
Occasionally:
- Pushing, pulling, twisting, climbing, bending, kneeling, crawling, reaching, grasping, high stress level
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
The Relentless Pursuit of Healing
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts. Through pain and pandemics, our commitment to our communities never wanes. We use knowledge and innovation to create breakthrough medicine, to create jobs, and to make life better for those we serve. We are leaders in the training of physicians and those who work in every facet of health care. We make outstanding care accessible for all, regardless of ability to pay. We stand for quality, compassion, dignity, opportunity and fairness. And we are relentless in our pursuit of healing. UMass Memorial Health is the largest health care system in Central Massachusetts. We are the clinical partner of the University of Massachusetts Chan Medical School, with access to the latest technology, research and clinical trials. UMass Memorial Health: Locations in Central Massachusetts Our locations include: • UMass Memorial Medical Center (Worcester) • UMass Memorial Health – HealthAlliance-Clinton Hospital (Fitchburg, Clinton and Leominster) • UMass Memorial Health – Marlborough Hospital (Marlborough) • UMass Memorial Health - Harrington (Southbridge, Webster) • UMass Memorial Health - Milford Regional (Milford) • Community Healthlink (Worcester, Leominster) We have an affiliation with CareWell Urgent Care to provide regional urgent care services. Also, the UMass Memorial Medical Group provides high quality, low-cost outpatient surgery services at The Surgery Center in Shrewsbury. UMass Memorial Health Care by the numbers: 2,400 physicians on our active medical staff 3,000 registered nurses 20,000 total employees 1,200 beds in our hospitals
Offices: Worcester, Massachusetts, US
Based on 2395 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $52k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,200 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1198 of the 15200 open customer service & support positions offer remote or hybrid work (398 remote, 800 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
