Waltham, Massachusetts, United States · On-site
$73k–$80k/yr
Center for Careers and the Applied Liberal Arts | Brandeis University Hiring Range: $73,400 - $79,700 Shape the Future of Career-Ready Education Are you interested in playing a critical role in the customer success funct…
Skills: Employer Relations, Customer Success, Account Management, CRM Tools, Handshake Platform
Deerfield, Massachusetts, United States · On-site
$31/hr–$51/hr
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Supervision, Performance Management, Compliance, Customer Relationship Management, Risk Mitigation
East Falmouth, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Deductive Reasoning, Analytical Skills, Computer Skills
Lowell, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Brookline, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Communication
Reading, Massachusetts, United States · On-site
$74k–$100k/yr
SUMMARY/OBJECTIVE: The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and service excellence within their assigned branch. This leader sets the tone for a white-glove client exper…
Skills: Branch Operations, Sales Management, Client Relationship Management, Team Leadership, Performance Management
Woburn, Massachusetts, United States · On-site
$74k–$100k/yr
SUMMARY/OBJECTIVE: The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and service excellence within their assigned branch. This leader sets the tone for a white-glove client exper…
Skills: Branch Operations, Sales Management, Client Relationship Management, Team Leadership, Performance Coaching
Watertown, Massachusetts, United States · On-site
$22/hr–$23/hr
Bud's Goods & Provisions Core Competencies Detail Focused with Ability to Prioritize Tasks to Achieve Maximum Efficiency Ability to provide guidance and insight to Sales Associates Sales Etiquette that Makes All Guests F…
Skills: Sales Etiquette, Cash Handling, Microsoft Office, Communication Skills, Interpersonal Skills
Quinte West, Ontario, Canada · On-site
$135k–$191k/yr
Meta's Edge Network Services team is responsible for the design, deployment, and operational support of production networks spanning edge, backbone IP, optical, and data center infrastructure across Meta's global footpri…
Skills: BGP, IS-IS, OSPF, MPLS, TCP/IP
Fall River, Massachusetts, United States · On-site
$22/hr–$25/hr
Now Hiring: Customer Service Representative (CSR) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Overtime opportunities available! Join the Ice Cube LLC team! We're looking for a dependable, customer-focused individual to pr…
Skills: Order Processing, Appointment Scheduling, Delivery Coordination, Customer Communication, Issue Resolution
Lowell, Massachusetts, United States · On-site
Job Description Job Title: Muse Department: Retail Reports To: General Manager Overview / Objectives: Provide customers with a comfortable, inspirational, and creative experience. Provide informed, accurate, and comprehe…
Skills: Customer Service, Point Of Sale (POS), Inventory Management, Cannabis Product Knowledge, Compliance Monitoring
Boston, Massachusetts, United States · Hybrid
$17/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Scheduling, Phone Triage, Medical Terminology, Insurance Verification, HIPAA Compliance
Saugus, Massachusetts, United States · On-site
$25/hr–$35/hr
Border Cafe in Saugus, MA is looking for a qualified Server to join our growing team to meet the demands of our fast past, fully operational, full service restaurant. Border Cafe is a staple of the restaurant scene and h…
Skills: Customer Service, Order Taking, Table Setting, Payment Collection, Communication
Boston, Massachusetts, United States · On-site
$28/hr–$33/hr
Fashion Advisor, Boston At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity,…
Skills: Client Service, Fashion Expertise, Client Conversion, Client Retention, Relationship Building
Seekonk, Massachusetts, United States · On-site
$17/hr–$17/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Merchandising, Inventory Processing, Team Leadership, Customer Service, Organization
Lowell, Massachusetts, United States · On-site
$16/hr–$17/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Uxbridge, Massachusetts, United States · On-site
$21/hr–$28/hr
Overview Milton Rents is a fast-growing equipment rental company with 16 locations across New England and Upstate New York. Backed by strong partnerships with leading manufacturers like Caterpillar, we pride ourselves on…
Skills: Order Coordination, Customer Relationship Management, Scheduling, ERP Systems, CRM Systems
Peabody, Massachusetts, United States · On-site
$17/hr–$34/hr
Job Location: Northshore Mall PRIMARY PURPOSE: This position serves as the support to the mall management staff by providing office needs as determined and assigned by the Office Administrator. PRINCIPAL RESPONSIBILITIES…
Skills: Accounts Payable, Accounts Receivable, Procurement, Budgeting, Contract Preparation
Hopedale, Massachusetts, United States · On-site
$15/hr–$18/hr
Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding …
Skills: Customer Service, Table Setting, Order Taking, Meal Preparation, Sanitization
Waltham, Massachusetts, United States · On-site
$23/hr–$23/hr
US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis a…
Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Word, Microsoft Excel
Waltham, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and steward relationships with employers and alumni to convert contacts into lasting hiring partnerships. Oversee the Handshake platform to facilitate job postings, track student interest, and guide partners through the hiring process.
Requires a bachelor's degree and 3-5 years of experience in employer relations, customer success, or recruiting coordination. Must possess strong organizational skills and the ability to communicate professionally across various university functions.
Center for Careers and the Applied Liberal Arts | Brandeis University
Hiring Range: $73,400 - $79,700
Shape the Future of Career-Ready Education
Are you interested in playing a critical role in the customer success function of the employer engagement team at Brandeis University? We are seeking an Assistant Director, Employer Success. Working alongside colleagues in employer and alumni engagement, this person turns employer and alumni contacts into returning partners who come back to Brandeis because working with us is easy, responsive, and worth their time.
When an employer or alum expresses interest in hiring, hosting students, or getting involved you will make sure they are met quickly, guided through the process, and set up for a positive experience. You will also coordinate across Career Services and university partners so each employer's needs reach the right person at the right time, with the larger goal of building lasting partnerships rather than one-time transactions.
What You’ll Do
Employer Relationship Success (50%)
Serve as project manager and relationship steward for employer and alumni engagements, keeping logistics smooth, tracking current, and follow-up consistent, whether owning the relationship directly or supporting a colleague who does; check in after hires are made and keep partners engaged.
Help employers navigate the hiring process from start to finish, including drafting job and internship descriptions; proactively introduce the full range of engagement options so single conversations grow into lasting partnerships
Know the Brandeis student value proposition well enough to articulate it confidently, including academics, international student talent, and the depth liberal arts graduates bring
Develop working knowledge of internship compliance and regulations around hiring Brandeis students, including international students
Platform and Opportunity Management (35%)
Own Handshake from the employer side: help partners create profiles, post jobs and internships, and set up recruiting schedules; monitor active postings, manage applicant bundles, and re-engage employers at the right points in the recruiting calendar; serve as the team's go-to for any employer navigating the platform
Use Handshake data to track student interest by industry and role, support contact identification, and inform team outreach strategy
Keep CRM records current; coordinate across Career Services to ensure employers get timely access to applicants
Build and maintain employer-facing resources, including quick guides to working with Brandeis, job and internship FAQs, and hiring materials that make the process easy for first-time partners
Professional Development and Operations (15%)
Participate in professional development activities relevant to employer relations and career services, including regional associations and conferences
Share insights from employer interactions with the broader team to inform strategy and outreach
Perform other duties as assigned
What We’re Looking For
Bachelor's degree required
3-5 years’ experience required
Experience in employer relations, career services, customer success, or a related field; backgrounds in account management, client services, or recruiting coordination also welcome
Demonstrated ability to manage multiple concurrent relationships and keep processes moving forward with consistent follow-through
Strong organizational skills, including consistent use of CRM tools and tracking systems; familiarity with Handshake or similar career management platforms a plus
Ability to coordinate across teams and functions to drive outcomes without having direct authority over every participant
Clear, professional communicator in writing, by phone and in person
Familiarity with internship compliance and regulations around hiring international students is helpful
Why Brandeis?
Brandeis University is making a significant investment in experiential learning as part of its vision for the future of liberal arts education. Students are already participating in exceptional internships, research, community-engaged learning, and applied projects across the university. Our next step is building a coordinated, university-wide ecosystem that expands access to high-quality experiential learning, strengthens partnerships across the university, and makes these opportunities a defined and recognized part of every Brandeis student's education.
To Apply:
Please submit a cover letter with your application for consideration. You should upload the letter with your resume; there is not a separate prompt for a cover letter in the candidate application system.
The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").
HBI serves as both incubator and launch pad for new perspectives on Jews and gender.
The Hadassah-Brandeis Institute (HBI), located at Brandeis University, develops fresh ways of thinking about Jews and gender worldwide by producing and promoting scholarly research, artistic projects and public engagement. One of the world's only academic centers of its kind, HBI provides research resources and programs for scholars, students and the public. The Institute publishes books and a journal, convenes international conferences and local programming, and offers competitive grant and internship programs.
View all jobs at Hadassah-Brandeis InstituteBased on 2704 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 17,618 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1396 of the 17618 open customer service & support positions offer remote or hybrid work (489 remote, 907 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
