Boston, Massachusetts, United States · On-site
$16/hr–$20/hr
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Retail Sales, Team Leadership, Customer Experience, Point-of-Sale (POS) Systems, Coaching
Newton, Massachusetts, United States · On-site
Location This position is located at 220 Boylston St., Newton, Massachusetts, 02467 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging an…
Skills: Retail Leadership, Customer Experience, Team Management, Recruiting, Onboarding
Foxboro, Massachusetts, United States · On-site
$15/hr–$19/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Veterinary Assistance, Customer Service, Animal Care, Client Communication, Team Collaboration
Woburn, Massachusetts, United States · On-site
$15/hr–$25/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Professional Grooming, Bathing And Drying, Haircuts And Styling, Nail Trimming, Ear Cleaning
Dedham, Massachusetts, United States · On-site
$16/hr–$22/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Customer Service, Retail Sales, Pet Care Knowledge, Communication, Interpersonal Skills
Lenox, Massachusetts, United States · On-site
Pay starts at . Pay is based on experience. SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for the nighttime operation of the store in the absence of the Night …
Skills: Team Leadership, Inventory Management, Customer Service, Staff Scheduling, Merchandising
Boston, Massachusetts, United States · On-site
$120k–$130k/yr
THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Boutique Management team is gro…
Skills: Sales Management, People Management, Client Relationship Building, Business Operations, Team Leadership
Wareham, Massachusetts, United States · On-site
$17/hr–$17/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Merchandising, Team Leadership, Inventory Management, Customer Service, Staff Training
Lenox, Massachusetts, United States · On-site
$15/hr–$20/hr
Salary: $15.75- $20.00 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for stocking grocery products, unloading trucks and ensuring that the aisles of the store …
Skills: Customer Service, Stocking, Merchandising, Inventory Management, Truck Unloading
Pittsfield, Massachusetts, United States · On-site
$15/hr–$20/hr
Pay Range: $15.75- $20.00 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for preparing, baking and merchandising all bakery products under the direct supervisio…
Skills: Baking, Merchandising, Customer Service, Sanitation Standards, Equipment Operation
Lenox, Massachusetts, United States · On-site
$15/hr–$20/hr
Pay Range: $15.75- $20.00 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for preparing, baking and merchandising all bakery products under the direct supervisio…
Skills: Baking, Merchandising, Customer Service, Sanitation Standards, Equipment Operation
Lenox, Massachusetts, United States · On-site
$15/hr–$20/hr
Salary: $15.75- $20.00 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for the preparing of food to corporate specifications to promote optimal opportunity for s…
Skills: Customer Service, Food Preparation, Sanitization, Suggestive Selling, Merchandising
Revere, Massachusetts, United States · On-site
$15/hr–$15/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organization, Communication
Lenox, Massachusetts, United States · On-site
$15/hr–$20/hr
Salary: $15.75- $20.00 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for ensuring that customer orders and deliveries are accurately filled. Assists Produce Ma…
Skills: Customer Service, Floral Arrangement, Merchandising, Inventory Management, Quality Control
Worcester, Massachusetts, United States · On-site
$115k–$173k/yr
Work Location: Worcester, Massachusetts, United States of America Hours: 40 Pay Details: $115,440.00 - $173,160.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth …
Skills: People Management, Business Development, Financial Analysis, Loan Origination, Risk Management
Boston, Massachusetts, United States · On-site
About Us Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has …
Skills: Night Audit, Financial Controls, Revenue Reporting, Point of Sale (POS) Systems, Mathematical Calculations
Wareham, Massachusetts, United States · On-site
$16/hr–$16/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organization, Attention to detail, Multi-tasking
Wareham, Massachusetts, United States · On-site
$16/hr–$16/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Floor care, Scrubber operation, Buffer operation, Customer service, Organization
Medford, Massachusetts, United States · On-site
$34/hr–$38/hr
Billing & Collections Representative Location: Medford, MA (Onsite – 5 days/week) Department: Administration Reports To: Accounting Manager Compensation: $34.00 – $38.50 per hour (based on experience About Fire Equipment…
Skills: Collections, Billing, Accounts Receivable, Customer Service, Problem-solving
Boston, Massachusetts, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Staff Management, Customer Service, Merchandising, Inventory Management, Cash Handling
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The Sales Lead supports excellent customer experiences by providing personalized service and guiding associates. They collaborate with the Store Manager to maintain operational standards and step in as the manager when necessary.
Preferred candidates have 6 months of retail sales and management experience. Must be technology proficient with POS systems and have flexible availability including weekends and holidays.
About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.
In this role, you'll have the opportunity to:
Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.
6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store N2560 Copley Place - ANN - Boston, MA 02116Pay Range:
$16.00 - $20.00 Hourly USDEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
Based on 2592 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,741 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1343 of the 16741 open customer service & support positions offer remote or hybrid work (475 remote, 868 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
