Foxborough, Massachusetts, United States · On-site
$22/hr–$24/hr
Entry level
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Vital signs measurement, Phlebotomy, Patient interviewing, Medical terminology, Electronic Health Record (EHR)
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Description ***Eligible for a $300 sign on bonus see hiring manager for details*** Title: Assistant Convenience Store Manager About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, …
Skills: People management, Customer service, Problem solving, Task prioritization, Administrative tasks
Description ***Eligible for a $300 sign on bonus *** Title: Convenience Store Associate Job Overview: Haffner’s seeks a convenience store associate to provide customers with a great shopping experience! To be successful …
Skills: Customer Service, Inventory Replenishment, Store Maintenance, Compliance, Interpersonal Skills
Description ***Eligible for a $300 sign on bonus see hiring manager for details*** Title: Assistant Convenience Store Manager About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, …
Skills: People Skills, Problem Solving, Priority Setting, Initiative, Customer Service
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Description ***Eligible for a $300 sign on bonus *** Title: Convenience Store Associate Job Overview: Haffner’s seeks a convenience store associate to provide customers with a great shopping experience! To be successful …
Skills: Customer Service, Inventory Replenishment, Store Cleanliness, Compliance, Communication
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Convenience Store Manager in Training- Lawrence Area
Lawrence, Massachusetts, United States · On-site
$18/hr–$24/hr
Entry level
Description ***Eligible for a $300 sign on bonus *** Title: Convenience Store Manager in Training Job Overview: Haffner’s is seeking a Convenience Store Manager in Training to provide customers with a satisfying shopping…
Description ***Eligible for a $300 sign on bonus *** Title: Convenience Store Food Service Associate Job Overview: Haffner’s is seeking a Convenience Store Food Service Associate to provide customers with a satisfying sh…
Description ***Eligible for up to a $300 sign on bonus*** Title: Convenience Store Associate Job Overview: Haffner’s seeks a convenience store associate to provide customers with a great shopping experience! To be succes…
Skills: Customer Service, Inventory Management, Store Cleanliness, Compliance, Communication
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$22/hr–$24/hr
Full-time
high school, associate degree
Comprehensive benefits, Career advancement opportunities, Differentials, Premiums, Bonuses, Recognition programs
Posted 13d ago
~36 hrs/week
Responsibilities
Supports healthcare teams by performing clinical tasks such as taking vital signs and collecting specimens, as well as non-clinical duties like scheduling and documentation. The role also involves mentoring junior medical assistants and educating patients on treatment procedures.
Requirements
Requires a High School Diploma or equivalent, with an Associate's Degree in Medical Assisting preferred. Candidates must have 1-2 years of direct medical assistant experience and BLS certification.
Full job description
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Does this position require Patient Care? Yes
Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Qualifications
Job Description
Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree? No
Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Experience Direct MA experience or medical field work 1-2 years required
Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Related keywords
Medical AssistantBLS CertificationCertified Medical AssistantPhlebotomyEHRVital SignsPatient CareMedical TerminologyImmunizationsHealthcarePatient FlowClinical ServicesMedical Records
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
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How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2592 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,741 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1343 of the 16741 open customer service & support positions offer remote or hybrid work (475 remote, 868 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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