At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Merchandising, Staff Management, Inventory Management, Customer Service, Store Operations
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Team Leadership, Staff Training, Front End Operations, Merchandising
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Staff Management, Store Operations, Merchandising, Training
Yankee Candle - Seasonal Sales Associate - Pembroke, MA
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$57k–$72k/yr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k), Employee Discount, Career Growth Opportunities
Posted 11d ago
~40 hrs/week
Responsibilities
Lead store operations by managing the sales floor, driving sales, and ensuring a high-quality customer experience. Focus on developing a high-performing team through coaching, feedback, and effective labor management.
Requirements
Requires a high school diploma and 5-10+ years of leadership experience, preferably in retail store or department management. Candidates must be able to work a flexible schedule and perform physical tasks including lifting up to 25lbs.
Full job description
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Role Purpose
Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high-performing team, this role is your stage.
What You’ll Be Rockin’ Every Day
Lead with presence — be the face, the voice, and the pace of the store.
Grow a powerhouse team through coaching, feedback, and celebration.
Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
Manage labor like a boss — flex your team to match the business and stay on budget.
Drive sales on the floor — model selling behaviors, guide your team, and make sure every Boss leaves happy.
Create a culture people want to be part of — positive, fun, and high-performing.
Pivot when needed — fast changes, no problem. You’ve got this.
Show up with integrity and own the outcomes. Always.
What Makes You Shine
Talent Development: You’re people-first and always teaching. You build others up while getting things done.
Sales Floor Presence & Execution: You lead from the floor — clear, calm, and in control (but never micromanaging).
Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.
Culture & Leadership Style: You bring the energy — positive vibes, high expectations, and a lot of team spirit.
Integrity & Accountability: You mean what you say and follow through. Your team trusts you — and you trust them.
What You Bring to the Team
5–10+ years of leadership experience where you’ve led teams and delivered results.
Experience managing a store or large department — retail preferred but not required.
You’ve grown from the inside — promotion from assistant or co-manager roles is a big plus.
Comfort leading in fast-paced, high-volume, or high-complexity store environments.
How Success is Measured
Your impact shows up in results everyone can see — and you’ve got the toolbox to make it happen. Success is measured by:
·Sales and labor results
·TruRating feedback and customer satisfaction
·Store Scorecard performance
·Team development and retention
·Operational execution and compliance
How You Work Best
You’re out front — leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your decisions drive the day. And your impact? Visible from the front door to the back room.
You’ll spend structured time planning for success through:
Development check-ins
Coaching convos
Labor and volume planning
Leveraging Five Below’s amazing toolbox of resources and programs
Why You’ll Love It Here
Competitive pay with bonus opportunities tied to your store’s success.
A full benefits package — medical, dental, vision, 401(k), and more.
Sweet employee discount so you can enjoy the fun, too.
Real career growth — we love to promote from within and develop future leaders.
Recognition that celebrates your wins and contributions.
A supportive culture that values work-life balance while driving high performance.
Minimum Qualifications
High School Graduate or equivalent
Minimum 3 years of management experience preferred
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure
Essential Job Functions
Frequently operate computer and printer, and occasionally operate cash register
Occasionally ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend twist, and stoop, including in the stock room and on the sales floor
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise
Ability to work a flexible schedule including days, evenings, weekends, and holidays
Ability to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5-10 feet
Ability to operate equipment such as ladders, pallet jacks, and handheld devices
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Salary
Pay Range:
$56,700.00 - $71,550.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!
Industry
Retail
Company size
10,001+ employees
Founded
2002
Headquarters
Philadelphia, PA
LinkedIn followers
230,313
Total funding
$211M
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
So if your heart is beating a little quicker and your smile is getting bigger now that you know what we’re all about, let’s just say your search for a one-of-a-kind experience that’s much more than a j-o-b just might be officially ending HERE. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Offices: 701 MARKET STREET, Suite 600, Philadelphia, PA 19106, US
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1329 of the 16598 open customer service & support positions offer remote or hybrid work (471 remote, 858 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts