Waltham, Massachusetts, United States · On-site
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Front office operations, Reservation management, Cash handling, Conflict resolution
Waltham, Massachusetts, United States · On-site
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for ass…
Skills: Customer service, Laundry processing, Property management system, Cash handling, Key control
Waltham, Massachusetts, United States · On-site
Position Purpose and Summary: The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and conti…
Skills: Hotel management, Staff supervision, Guest services, Budgetary control, Scheduling
Haverhill, Massachusetts, United States · On-site
$55k–$64k/yr
Join Our Team as a Mortgage Loan Originator - Internal Location: Haverhill & Lawrence, MA Branches | Full-Time Want to build a meaningful career helping members achieve homeownership at BrightBridge? We're looking for a …
Skills: Mortgage origination, Loan processing, Sales, Relationship management, Financial analysis
Massachusetts, United States · On-site
$25/hr–$31/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Sales, Customer service, Financial advice, Relationship building, Problem-solving
Reading, Massachusetts, United States · Hybrid
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Skills: Client service, Claims management, Risk management, Insurance solutions, Relationship management
Framingham, Massachusetts, United States · On-site
$100k–$250k/yr
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your c…
Skills: Mortgage lending, Sales, Relationship management, Customer service, Financial advising
Cambridge, Massachusetts, United States · Hybrid
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Skills: Client relationship management, Risk management, Property and casualty insurance, Data analysis, Consultative sales
Hudson, Massachusetts, United States · On-site
$55k–$110k/yr
Why Join Us? Because It’s Where You Belong! Day-One Benefits: Medical, Dental, Vision, 401(k), and more.Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.Career Growth: Ongoing …
Skills: Sales, Customer service, Communication, Goal setting, Computer literacy
Gill, Massachusetts, United States · On-site
Overview Retail Merchandiser SFS is growing, and we're looking for experienced Retail Merchandisers to join our nationwide network of independent contractors. This is an excellent opportunity for self-motivated professio…
Skills: Merchandising, Retail support, Inventory audits, Planogram execution, Product stocking
Needham, Massachusetts, United States · On-site
$84k–$115k/yr
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Skills: Quality engineering, Root-cause analysis, Product development, Data analysis, Continuous improvement
Newton, Massachusetts, United States · On-site
$26/hr–$28/hr
Overall Position Objectives: The chief responsibility of the Property and Communications Coordinator is to provide administrative, operational, and communication support for The Street, working closely with and supportin…
Skills: Office management, Vendor administration, Communication support, Tenant relations, Accounting functions
Kingston, Massachusetts, United States · On-site
$55k–$78k/yr
Responsibilities: Diagnose and resolve software issues, system errors, and general computer problems Provide support for Company's Route Accounting System (VIP). Provide support for warehouse management systems and opera…
Skills: Software troubleshooting, Hardware maintenance, Network troubleshooting, Customer support, Microsoft Suite
Dedham, Massachusetts, United States · Hybrid
$16/hr–$29/hr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Customer service, Scheduling, Radiology information system, Patient flow management, Insurance verification
Boston, Massachusetts, United States · On-site
Hotel Name: The Bostonian Hotel Boston Location: Onsite – Boston, MA Hourly Pay: $29.60/hr Join the Team at The Bostonian At The Bostonian, hospitality is more than a service—it’s an experience shaped by history, charact…
Skills: Customer Service, Hospitality, Communication, Interpersonal Skills, Problem Solving
Middleton, Massachusetts, United States · On-site
$28/hr–$35/hr
Role Overview The Maintenance Technician is someone who takes pride in doing things right the first time, communicates with professionalism and warmth, and treats every repair request as an opportunity to serve. This pos…
Skills: Plumbing, Electrical, HVAC, Carpentry, Preventive maintenance
Hyannis, Massachusetts, United States · On-site
$16/hr–$23/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Sales, Staff Management, Customer Service, Leadership, Communication
Woburn, Massachusetts, United States · On-site
$28/hr
Company Description My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyo…
Skills: Electromechanical troubleshooting, Robotics, Preventive maintenance, Linux, Command line
Somerville, Massachusetts, United States · On-site
Join the team at Holiday Inn Boston Cambridge Area as a Housekeeping Houseperson where you will play a vital role in maintaining a clean, safe, and welcoming environment for our guests. This position offers an excellent …
Skills: Housekeeping, Cleaning, Organization, Communication, Interpersonal skills
Stoughton, Massachusetts, United States · On-site
Support Staff (Direct Care) Family Programs/Individual Shelters Mission Statement: Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide …
Skills: Crisis intervention, Safety and security, Intake processing, Documentation, Communication
Waltham, Massachusetts, United States • On-site
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The Guest Services Representative is responsible for managing front desk operations, including guest check-ins, reservations, and payment processing. Additionally, the role involves maintaining property cleanliness and ensuring a positive guest experience through diligent service and issue resolution.
Candidates must possess a High School Diploma or GED, or equivalent experience in a related field. Proficiency in English and the ability to operate property management software are required to perform daily administrative and safety-related tasks.
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy
MAJOR / KEY JOB DUTIES
OTHER DUTIES
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MINIMUM QUALIFICATIONS
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Your go-to extended stay hotel, where genuine care is always there.
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there. The Official Hotel Partner of the American Cancer Society.
Offices: 13024 Ballantyne Corporate Place, Suite 1000, Charlotte, North Carolina 28277, US
Based on 2497 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $52k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,143 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1280 of the 16143 open customer service & support positions offer remote or hybrid work (444 remote, 836 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
