BAYADA Home Health Care is currently seeking a Client Services Associate / Scheduling Coordinator to join our Towson, MD Medicare certified Home Health Senior Living Office. If you are looking for an exciting career oppo…
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$48k–$50k/yr
Full-time
associate degree, bachelor degree
Paid holidays, Vacation, Sick leave, Vision insurance, Dental insurance, Medical health plans
Posted 24d ago
~40 hrs/week
Responsibilities
The role focuses on managing the coordination of client services and emergent scheduling issues for a home health caseload. It involves building relationships with referral sources and partnering with Clinical Managers to support field employees.
Requirements
A minimum of an Associate degree is required, though a Bachelor's degree is preferred. Candidates should ideally have experience with Medicare, OASIS, and medical office or home care environments.
Full job description
BAYADA Home Health Care is currently seeking aClient Services Associate / Scheduling Coordinator to joinour Towson, MD Medicare certified Home Health Senior Living Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Associate /Scheduling Coordinator :
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Associate / Scheduling Coordinator:
Bachelor degree is preferred, Associates at minimum.
Prior knowledge of/experience with Medicare and OASIS a plus
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why you'll love BAYADA:
BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
Newsweek’s Best Place to Work for Women and Families
Glassdoor Best Places to Work
Forbes Best Places to Work for Women
Paid Weekly
Mon-Fri work hours
AMAZING culture
Strong employee values and recognition
Small team at a local office
Growth opportunities
BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
Base salary of $48,000–$50,000, with up to an additional $9,000 in quarterly performance-based incentives.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Related keywords
MedicareOASISHome Health CareClient ServicesScheduling CoordinatorElectronic Medical RecordHealthcare AdministrationCaseload ManagementPatient Coordination
Founded in 1975, BAYADA is a leading nonprofit home health care provider, serving clients in the US and globally. As we celebrate 50+ years, we’re committed to “The BAYADA Way” and to providing compassionate, excellent, and reliable care for years to come.
Offices: 4300 Haddonfield Rd, Pennsauken Township, New Jersey, US · 7621 Little Ave, Suite 430, Charlotte, North Carolina 28226, US · 115 West 30th Street, Suite 700, New York, New York 10001, US · 100 N 20th St, Suite 203, Philadelphia, Pennsylvania 19103, US · 5516 Falmouth Street, Suite 101, Richmond, Virginia 23230, US
Adult skilled and non-skilled home care servicesPediatric Home Health CareHospice Home CareRehabilitation at Homeand Assistive CareHealth CareMedical
How much do Customer Service & Support jobs in Maryland pay?
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