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NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Annapolis Harbour Center, Annapolis, MD. We …
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Assistant Store Manager - Banter by Piercing Pagoda - Westfield Annapolis
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$16/hr–$21/hr
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Design Sales Specialist/Home Stylist, Part Time Flex, Annapolis - West Elm
Annapolis, Maryland, United States · On-site
$17/hr–$21/hr
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$16/hr–$17/hr
Full-time
high school
Posted 2h ago
~40 hrs/week
Responsibilities
The Guest Experience Specialist manages the end-to-end guest journey, including check-ins, check-outs, and personalized service delivery. They take ownership of the guest experience in main hotel areas to ensure a memorable and unique stay.
Requirements
A high school diploma or GED is preferred, and no prior related work experience or supervisory experience is required. Candidates must be able to perform physical tasks, including standing for long periods and lifting up to 25 pounds.
Full job description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How many Customer Service & Support jobs are open in Annapolis, MD right now?
There are currently 401 open customer service & support positions in Annapolis, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Annapolis, MD?
Companies currently hiring include Luminis Health, DICK'S Sporting Goods, Acosta, Atlas Restaurant Group, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Annapolis, MD?
Yes — 14 of the 401 open customer service & support positions offer remote or hybrid work (9 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Annapolis, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.