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$17/hr–$26/hr
Mid level
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Annapolis, Maryland, United States · On-site
$18/hr–$26/hr
Entry level
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Annapolis, Maryland, United States · On-site
Mid level
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Annapolis, Maryland, United States · Remote Solely
Entry level
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Part-time
40% Discount at AE and Aerie, Seasonal discounts, Store contests, Paid sick leave, Paid time off, Holiday pay
Posted 1d ago
~40 hrs/week
Responsibilities
The Brand Ambassador is responsible for providing an exceptional shopping experience and educating guests on products while maintaining store operations. They must actively engage with customers to build brand loyalty and assist the team across various store zones.
Requirements
Candidates must be at least 16 years of age and possess a passion for the brand with previous retail experience preferred. Applicants should be energetic, capable of multitasking in a fast-paced environment, and available to work evenings, weekends, and holidays.
Full job description
YOUR ROLE
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 16 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
PAY/BENEFITS INFORMATION:
Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.
An iconic heritage of beloved brands and passionate people.
Industry
Retail
Company size
10,001+ employees
Founded
1977
Headquarters
Pittsburgh, PA
LinkedIn followers
302,461
Total funding
$400M
American Eagle Outfitters (AEO) is a portfolio of unique, loved and enduring brands: American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed. We provide a welcoming and engaging customer and associate experience, and we embrace all. Merchandise assortments consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products for women and men. We are a true omni-channel retailer with a global reach.
Our brands are connected under the core tenet of REAL, which is optimistic, empowering and celebrates individual self-expression. That power and authenticity drives us to create a positive impact across every facet of our business, brands, and products.
We are a company led by purpose. Over ten years ago, we introduced AEO Better World – an initiative grounded in social responsibility and giving back to our communities. Across our brands, we support a number of important causes that are meaningful to our customers and associates. We operate with integrity and a strong set of values, which is ingrained across our business and in how we treat our associates, business partners and customers.
At AEO, we believe that our associates are our most valuable asset and we want them to feel motivated and have the freedom to be themselves at work. We strive to be an employer of choice – a place where people are excited to come to work because they believe in what we do, enjoy working with each other and have fun doing it. If you think AEO sounds like a fun place to work and grow your career, you’re right!
Offices: 77 Hot Metal Street, Pittsburgh, PA 15203, US · 865 Market St, San Francisco, CA 94103, US · 40 W 34th St, New York, NY 10001, US
How many Customer Service & Support jobs are open in Annapolis, MD right now?
There are currently 517 open customer service & support positions in Annapolis, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Annapolis, MD?
Companies currently hiring include Luminis Health, Acosta, Life Time Inc., PM Pediatric Care, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Annapolis, MD?
Yes — 24 of the 517 open customer service & support positions offer remote or hybrid work (11 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Annapolis, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.