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Customer Service & Support Jobs in Silver Spring, MD (Now Hiring) — 241 open

Green Thumb Industries (GTI) logoGreen Thumb Industries (GTI)

Asset Protection Specialist (Part Time)

Silver Spring, Maryland, United States · On-site

$19/hr–$20/hr

Entry level$279M raised

The Role At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the w…

Skills: Customer Service, Conflict De-escalation, Security Monitoring, Hospitality, Interpersonal Communication

United Urology Group logoUnited Urology Group

Medical Assistant

Silver Spring, Maryland, United States · On-site

$20/hr–$22/hr

Entry level

Why Join Us? At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion…

Skills: Patient Triage, Phlebotomy, Administering Injections, Obtaining Vitals, Specimen Processing

Adventist HealthCare logoAdventist HealthCare

Scheduler, Day Shift, Home Health

Silver Spring, Maryland, United States · On-site

$21/hr–$28/hr

Mid level

AHC - Home Health Silver Spring If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare Home Care Service seeks to hire an experienced Schedu…

Skills: Patient Scheduling, EMR System Management, Data Entry, Clinical Records Management, Physician Order Processing

Apex Vets logoApex Vets

Veterinary Referral Coordinator

Silver Spring, Maryland, United States · On-site

$25/hr–$30/hr

Mid level

Job DetailsJob Location: SILVER SPRING, MD 20902Position Type: Full TimeSalary Range: $25.00 - $30.00 HourlyHelp Build the Future of Veterinary Specialty Care. At Apex Vets, we believe the best medicine happens when grea…

Skills: Relationship Building, Partnership Management, Communication, Problem Solving, Strategic Thinking

Starbucks logoStarbucks

barista - Store# 07868, CALVERTON

Silver Spring, Maryland, United States · On-site

$18/hr–$20/hr

Entry level$2.6B raised

Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…

Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork

Domino's logoDomino's

Shift Leader - 6071

Silver Spring, Maryland, United States · On-site

Mid level$1.3B raised

Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…

Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking

RadNet logoRadNet

Patient Service Representative

Silver Spring, Maryland, United States · On-site

Entry level$2.0B raised

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a te…

Skills: Patient Registration, Insurance Verification, Medical Scheduling, Customer Service, Medical Terminology

Entarian

Tech Support Specialist

Silver Spring, Maryland, United States · Hybrid

$25/hr–$28/hr

Entry level

Overview/ Job Responsibilities Entarian is seeking a Tech Support Specialist to support services for Vessel Monitoring System (VMS) vTrack software end users on behalf of NOAA's Office of the Chief Information Officer (O…

Skills: Customer Support, ServiceNow ITSM, JIRA, Account Management, Technical Troubleshooting

Liberty Mutual Insurance logoLiberty Mutual Insurance

Remote Inside Sales Representative

Sarasota, Florida, United States · Remote OK

$55k–$75k/yr

Mid level$350M raised

Description Apply Today – Training Classes Begins August and September 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Rep…

Skills: Inside Sales, Persuasion, Interpersonal Communication, Customer Consulting, Analytical Skills

Green Thumb Industries (GTI) logoGreen Thumb Industries (GTI)

Personal Care Specialist

Silver Spring, Maryland, United States · On-site

Entry level$279M raised

The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialis…

Skills: Customer Service, Product Knowledge, Point Of Sale (POS), Cannabis Education, Inventory Management

Quest Management Group, LLC logoQuest Management Group, LLC

Community Manager

Silver Spring, Maryland, United States · On-site

$85k–$90k/yr

Senior

Apartment Community Manager- Location: Onsite – Maryland This is a hands-on leadership role for a proactive, results-driven professional who excels at operational execution, team development, and delivering top-tie…

Skills: Multifamily Property Management, Budget Implementation, Team Leadership, Revenue Maximization, Personnel Management

Domino's logoDomino's

Crew Member (Pizza Maker & Expeditors) -6070

Silver Spring, Maryland, United States · On-site

Entry level$1.3B raised

Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…

Skills: Pizza Preparation, Customer Service, POS Systems, Cash Handling, Multi-tasking

Highmark Residential logoHighmark Residential

Leasing Consultant

Silver Spring, Maryland, United States · On-site

Entry level

Overview Location: The Galaxy Why Highmark Residential? Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those…

Skills: Leasing, Marketing, Customer Service, Sales, Lease Processing

Michaels Stores logoMichaels Stores

Merchandise Manager

Silver Spring, Maryland, United States · On-site

$19/hr–$23/hr

Mid level

Store - DC-SILVER SPRING, MD The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricin…

Skills: Merchandising, Inventory Management, Workload Planning, Planogram Execution, Visual Merchandising

Advance CTE logoAdvance CTE

Senior Associate, Membership

Silver Spring, Maryland, United States · Remote OK

$68k–$83k/yr

Mid level

Position Title: Senior Associate, Membership. Salary range: $68,000-$82,500 Primary Responsibilities The Senior Associate, Membership will: Strengthen member value and engagement by developing, maintaining and deepening …

Skills: Project Management, Critical Thinking, Relationship Management, Written Communication, Public Speaking

Sherwin-Williams logoSherwin-Williams

Bilingual Customer Service Specialist (Spanish)

Silver Spring, Maryland, United States · On-site

Entry level

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Speciali…

Skills: Customer Service, Spanish Fluency, English Fluency, Sales, Product Recommendation

Sherwin-Williams logoSherwin-Williams

Bilingual Customer Service Specialist (Spanish)

Silver Spring, Maryland, United States · On-site

Entry level

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Speciali…

Skills: Customer Service, Spanish Fluency, English Fluency, Sales, Product Recommendation

Sante Group Companies logoSante Group Companies

Direct Support Professional-Personal Supports

Silver Spring, Maryland, United States · On-site

$20/hr–$21/hr

Mid level

Direct Support Professional - Personal Supports Counselor Passionate Personal Supports Counselor Wanted! Are you ready to make a real difference in the lives of individuals with intellectual and developmental disabilitie…

Skills: Mentorship, Daily Living Support, Money Management, Literacy Coaching, Health And Wellness Support

A Wider Circle logoA Wider Circle

IKD Donations Inventory Coordinator

Silver Spring, Maryland, United States · On-site

Entry level

Job Summary A Wider Circle is looking for passionate, reliable individuals to help bring our mission to life. In this hands-on role, you'll be the welcoming face and strong support behind our work-receiving donations of …

Skills: Physical Strength, Customer Service, Interpersonal Skills, Verbal Communication, Organization

Comcast logoComcast

SMB Senior Account Executive, Comcast Business

Silver Spring, Maryland, United States · On-site

Senior$9.1B raised

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…

Skills: Adaptability, Communication, Critical Thinking, Problem Solving, Customer-Focused

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Showing 1–20 of 241

Green Thumb Industries (GTI) logo

Asset Protection Specialist (Part Time)

Green Thumb Industries (GTI)

Silver Spring, Maryland, United States • On-site

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Entry level

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  • $19/hr–$20/hr
  • Part-time
  • Discretionary Annual Incentive Program
  • Posted 5h ago
  • ~40 hrs/week

Responsibilities

Serve as the welcoming face of the dispensary while ensuring the safety and security of guests and staff. Monitor premises, manage check-ins, and de-escalate situations to maintain a calm and compliant environment.

Requirements

Requires at least one year of customer-facing experience and the ability to pass state-specific cannabis employment background checks. Candidates must be 21 or older and capable of standing for extended periods and lifting up to 30 pounds.

Full job description

 

The Role  

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. 

This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

Key Responsibilities  

Welcoming & Check-In Experience 

  • Be the first smiling face our guests see—greet all visitors with warmth and positivity.
  • Manage check-in with professionalism and efficiency, while upholding compliance standards.
  • Set the “RISE Vibe” from the moment customers enter our doors.
  • Provide basic concierge-level support: answering common questions and directing traffic. 

Safety, Security & Support 

  • Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
  • Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
  • De-escalate situations with empathy, tact, and clear communication.
  • Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
  • Report and respond appropriately and urgently to any safety, security, or compliance incidents.
  • Support emergency procedures and preparedness, including fire, evacuation, or weather response.
  • Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. 

Cross-Functional Collaboration 

  • Foster strong relationships and mutual trust with store teams, leadership, and customers.
  • Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
  • Support training of new APS team members to model warm, professional, and compliant behavior.
  • Other duties as assigned 

Qualifications  

  • At least one year of customer-facing or concierge experience strongly preferred.
  • Familiarity with POS systems and/or compliance technology preferred.  
  • Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
  • Must have reliable, responsible, and dependable attendance.
  • Must pass all required background checks including state-specific cannabis employment requirements.
  • Possess valid driver’s license or state ID.
  • Must be 21 years or older and meet all state-specific cannabis employment requirements.
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry. 

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

  • Capable of remaining alert and responsive during extended periods of time.
  • Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
  • Remain in a stationary position, if required, to meet the needs of the business.
  • Converse and communicate with individuals and groups of people directly.
  • Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
  • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
  • Move inventory and materials weighing up to 30 pounds independently.
  • Position self to move inventory and materials in storage areas.
  • Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
  • Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor. 

Skills  

  • Friendly, professional demeanor with excellent interpersonal skills.
  • Ability to remain calm and empathetic in stressful situations.
  • Consistent demonstration of excellent customer service skills.
  • Ability to establish and maintain effective working relationships with all employees.
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
  • Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
  • Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. 

Working Conditions  

  • Engaging, fast-paced patient and customer-facing retail environment.
  • Outdoor duties in varying weather conditions may be required.
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.  

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.  
We’re hardworking—We put our heads down and get the job done.  
We’re grateful—Working in our industry is a privilege and an act of service.
We’re transparent—Honest and open communication keeps us healthy as an organization.
We’re collaborative—And believe good ideas can come from anywhere.
We have a growth mindset—One that’s grounded in well-being.  

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range
$19—$20 USD

Related keywords

Asset ProtectionCannabis IndustryConciergeSecurityRetail SafetyCompliancePOS SystemsDe-escalationGuest ExperienceHIPAASOPsPhysical SecurityMaryland Cannabis Laws

About Green Thumb Industries (GTI)

LinkedInVisit site

Green Thumb Industries promotes well-being through the power of cannabis. Must be 21+ to follow or view.

Industry
Alternative Medicine
Company size
1,001-5,000 employees
Founded
2014
Headquarters
Chicago, Illinois
LinkedIn followers
101,162
Total funding
$279M

Green Thumb Industries Inc. (“Green Thumb”), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which it serves. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Doctor Solomon’s, Good Green, incredibles and RYTHM. The company also owns and operates rapidly growing national retail cannabis stores called RISE. Headquartered in Chicago, Illinois, Green Thumb has 20 manufacturing facilities, over 110+ open retail locations and operations across 14 U.S. markets. Established in 2014, Green Thumb employs approximately 5,000 people and serves millions of patients and customers each year. The company was named to Crain’s Chicago Business, Fast 50 list in 2021, 2022, 2023 and a Best Workplace by MG Retailer magazine in 2018, 2019 and 2021. More information is available at www.GTIgrows.com.

Offices: 325 W Huron St, Chicago, Illinois, US

Alternative MedicineCannabisSoftwareSaaSMedicalManufacturing
View all jobs at Green Thumb Industries (GTI)

Frequently asked questions

How many Customer Service & Support jobs are open in Silver Spring, MD right now?

There are currently 241 open customer service & support positions in Silver Spring, MD listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Silver Spring, MD?

Companies currently hiring include Domino's, CVS Health, Starbucks, Comstock Companies, Sante Group Companies, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Silver Spring, MD?

Yes — 20 of the 241 open customer service & support positions offer remote or hybrid work (6 remote, 14 hybrid).

How do I apply for Customer Service & Support jobs in Silver Spring, MD?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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