Baltimore County, Maryland, United States · On-site
$23/hr–$28/hr
Entry level
Tower is offering a $1000 Signing/Retaining bonus as of 1/20/2025. Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits. HOURS FOR POSITION: Monday - Thur…
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point Of Sale Operation, Food Preparation, Cash Handling, Inventory Restocking
Rochambeau, The French International School of Washington DC
Admissions Coordinator
Bethesda, Maryland, United States · On-site
$61k–$75k/yr
Mid level
Rochambeau, The French International School of Washington, DC (Rochambeau), has an immediate opening for an Admissions Coordinator – Full-time. Location: Bethesda, MD Reports to: Director of Enrollment and Marketin…
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Delivering Merchandise, Communication
DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that i…
Skills: Customer Service, Team Coaching, Sales Management, Inventory Control, Expense Control
Capitol Heights, Maryland, United States · On-site
Senior
Pension Representative Unionized RoleFull time100% In Office Job Purpose: Under continuous supervision of the Department Supervisor and manager this is an in-training capacity to determine suitability for Pension work. J…
Skills: Pension Administration, Benefit Calculation, Record Keeping, Interpersonal Communication, Microsoft Office
Job Description Edit English (US) Job Posting TitleCustomer Service Teller Job Description JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phase…
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Unloading, Communication
Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE V…
SUMMARY: The Operations Coordinator is responsible for assisting teams within operations to identify, plan and complete projects. Additionally, the Operations Coordinator must be highly proficient in Microsoft Excel, Wor…
Skills: Microsoft Excel, Microsoft Word, Project Planning, Process Documentation, SOX Control
Description Retail Sales & Production Associate Join our team and be part of something bigger! At Planet Aid, our stores are more than just retail spaces—they’re part of a global mission to support communities and promot…
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point Of Sale Operation, Food Preparation, Cash Handling, Merchandising
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
If you are looking for a healthcare career that provides plenty of opportunity for growth and development, we invite you to explore this opportunity today! This is a great entry-level position for anyone looking to break…
If you are looking for a healthcare career that provides plenty of opportunity for growth and development, we invite you to explore this opportunity today! This is a great entry-level position for anyone looking to break…
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer Service, Communication Skills, Sales Support, Logistics Coordination, Billing
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$23/hr–$28/hr
Full-time
high school
Signing Bonus, Retaining Bonus, Medical Insurance
Posted 24d ago
~40 hrs/week
Responsibilities
Acts as the primary contact for credit union members, providing high-level service by matching financial products to member needs. Performs teller functions, processes loan applications, and ensures compliance with financial regulations and internal policies.
Requirements
Requires a high school diploma or equivalency and at least one year of direct customer service experience. Must possess strong interpersonal skills and the ability to operate standard office equipment and Windows PCs.
Full job description
Tower is offering a $1000 Signing/Retaining bonus as of 1/20/2025.
Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits.
The Branch Member Service Representative provides a valuable link between members and the credit union. The incumbent professionally represents the credit union to members and delivers high level service through identifying relationship opportunities; matching appropriate products and services to meet member needs; and migrating members to alternative banking solutions. In order to assess their financial needs, the position must maintain a thorough knowledge of the features and benefits of all TFCU products and services.
This position requires an in-depth knowledge about all products, services regulations, and procedures of the operational departments within the credit union. The incumbent processes all member requests through various systems.
The incumbent abides by current laws and organizational policies and procedures; cooperates with, participates in, and supports adherence to all internal policies, procedures and practices in support of risk management and the overall safety and soundness of the credit union. A Branch Member Service Representative also performs teller functions on a regular basis adhering to all teller standards.
PRINCIPAL ACCOUNTABILITIES AND FUNCTIONS (for all incumbents):
Serves as the primary contact for all potential, new and existing Members and services all share and loan requests.
Interviews, evaluates and underwrites consumer loan applications within loan authority. Evaluates collateral, verifies appropriate documents are present for processing and follows funding procedures.
Performs monetary transactions and account maintenance updates to include check orders, account distributions, stop payments, ATM/Debit card requests, address changes and account ownership maintenance or issues. Resets Tower Talk 24 and/or Home Banking PINSs.
Resolves product or service problems by clarifying the member’s concern; determines the cause of problem; selects and explains the best solution to solve the problem; expedites corrections or adjustment; follows up to ensure resolution.
Delivers high level loan and account service to potential, new, and existing members; assesses financial needs; identifies relationship opportunities and matches appropriate products and services to meet their financial needs and the goals of the credit union. Advises Member of relevant account features and/or restrictions and discloses all pertinent account information required by law.
Performs administrative duties to support an outstanding level of member service, where timeliness, accuracy and follow-through are critical ensuring compliance with all Tower policies and procedures and Federal and State regulatory statues.
Participates in all required credit union compliance and product knowledge training. Applies knowledge gained throughout training to all relevant job duties, demonstrates thoroughness and accuracy of compliance knowledge in all verbal explanations to members and through completing of all required forms and documents.
Maintains an awareness of security risks in the areas of member identification, membership eligibility and confidentiality.
Reviews features and benefits for products/services and handles any objections/questions and conducts necessary follow-up or referral to appropriate department or CUSO. Sells products and services through effective use of sales skills and extensive product and service knowledge. Participates in all levels of the sales process including identifying needs, referral, closing, and follow-up. The incumbent must meet prescribed goals in sales and referrals.
Conducts outbound sales calls to members for various credit union initiatives, mainly in the area of automobile and credit card recaptures.
Serves as a liaison between other TFCU departments and vendors - FIS, Harland, COOP.
Initiates follow-up service calls to existing members to enhance the relationship and to ensure satisfaction with service provided. The incumbent must meet prescribed goals in follow-up calls.
Possesses keys and combinations to function as dual authority for access to vaults. Responsible for ensuring dual control when such access is granted.
Assures the security of cash drawer and negotiable instruments and attends required branch quarterly security training. (see Teller job description)
Adheres to all MasterCard policies and procedures; creates and activates debit cards and PINS. Ensures this product functions properly and that the member understands the functionality, instructs them on the use of the card through the branch ATM.
Assists members with access to their safe deposit box. Ensures that the member is a documented owner of the box, obtains appropriate signatures, and ensures that the box is secure before the member leaves.
Obtains and maintains an active commission as a Notary Public in the State of Maryland. This responsibility includes understanding the duties of notaries public and how to properly perform notarial acts for members and non-members, adhering to state notary requirements.
Acquires knowledge of US Treasury Savings Bonds and completes transactions for members and non-members regarding bonds to include transfers and redemptions.
Participates in the operational processing of branch ATMs to include daily retrieval of member deposits, cash replenishments, and weekly cash settlement with COOP.
Possess keys and combinations to function as dual authority for access to vaults, ATMs and TCDs, before, during, and after branch hours. Responsible for ensuring dual control when such access is granted.
Performs related duties as assigned.
REQUIRED QUALIFICATIONS:
High school diploma or equivalency.
Sufficient interpersonal skills to positively represent the Credit Union during member interaction. Ability to effectively operate PC (using a Windows Operating system) and other office equipment.
One year of experience providing direct customer/member service preferably in a business office setting.
Refer to Career Path Competencies for additional required qualifications to BMSR I, BMSR II, and Senior Branch MSR.
WORKING CONDITIONS:
Ability to sit, stand and walk for extended periods and demonstrate sufficient dexterity and vision to operate a variety of office equipment.
Ability to lift coin bags up to 50 pounds with or without assistance.
Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate.
This position description is not necessarily all inclusive in terms of work detail
Tower Federal Credit Union is a member-owned, non-profit financial institution with headquarters in Laurel, Maryland. Established in 1953, Tower holds $4.7 billion in assets, provides a full array of financial products and services, and serves over 220,000 members worldwide. Tower serves its local-area members with 12 branches located in Anne Arundel, Baltimore, Howard, and Prince George’s counties. Additionally, we have four branches at Fort Meade, as well as mobile and digital banking at towerfcu.org.
Offices: 7901 Sandy Spring Rd, Laurel, Maryland 20707, US · 2525 Riva Rd, Annapolis, Maryland 21401, US · 7065 Arundel Mills Circle, Hanover, Maryland 21076, US · 6030 Daybreak Circle, Clarksville, Maryland 21029, US · 9021 Snowden Square Dr, Columbia, Maryland 21046, US
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How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,214 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 664 of the 11214 open customer service & support positions offer remote or hybrid work (291 remote, 373 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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