Towson, Maryland, United States · On-site
$27/hr–$29/hr
UDR is now hiring a Floating Resident Service Specialist to join our team in Baltimore, based out of Towson Promenade in Towson, MD. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issu…
Skills: Customer Service, Move-In Coordination, Administrative Support, CRM Management, Property Oversight
Oxon Hill, Maryland, United States · On-site
Role: Part Time Wellness Guide Location: Oxon Hill, MD We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring Your Impact: Deliver a friendly, welcom…
Skills: Customer Service, Communication Skills, Cannabis Knowledge, Point-of-Sale System, Cash Handling
Reisterstown, Maryland, United States · On-site
Description Medical Assistant - Podiatry At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of prac…
Skills: Patient Care, Triage, X-ray Imaging, Vital Signs Recording, EHR/EMR
Prince Frederick, Maryland, United States · On-site
The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Servic…
Skills: Customer Service, Communication, Interpersonal Abilities, Attention To Detail, Problem-Solving
Jessup, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point Of Sale Operation, Food Preparation, Cash Handling, Inventory Management
Middle River, Maryland, United States · On-site
Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate reco…
Skills: Team Leadership, Customer Service, Shift Management, Food Safety, Operational Compliance
Middle River, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point Of Sale (POS), Food Preparation, Cash Handling, Inventory Management
Middle River, Maryland, United States · On-site
Job Purpose The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This positio…
Skills: Team Leadership, Customer Service, Shift Management, Food Safety, Operational Compliance
Cambridge, Maryland, United States · On-site
Retail Associate - Donation & Sales Floor Cambridge Retail Store Full Time $16.00/hourly Join Goodwill Industries of the Chesapeake as a Retail Associate, supporting daily store operations while helping advance programs …
Skills: Customer Service, Donation Support, Merchandise Production, POS System Operation, Cash Handling
Waldorf, Maryland, United States · On-site
Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company…
Skills: Retail Management, Sales Strategy, Inventory Control, Compliance Management, Staff Coaching
Hagerstown, Maryland, United States · On-site
$15/hr–$15/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Frederick County, Maryland, United States · On-site
$17/hr–$23/hr
Job Summary The Catering Associate provides personalized meal service to hospitalized patients of all ages (including patients who are NPO or on tube feedings). Meal Service includes direct patient contact in assisting w…
Skills: Patient Meal Service, Dietary Knowledge, Computer Proficiency, Time Management, Organizational Skills
Hagerstown, Maryland, United States · On-site
$15/hr–$22/hr
Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…
Skills: Sales, Leadership, Customer Engagement, Product Knowledge, Merchandising
Columbia, Maryland, United States · On-site
Campus Security Officer Wage: $18.00/ hour Full-time positions available. Must have a full and valid driver's license. Will walk up to 5 miles to conduct inside and outside patrols. Must have excellent customer service s…
Skills: Customer Service, Security Experience, Technology Proficiency, Patrolling, Observation
Capitol Heights, Maryland, United States · On-site
Address: 9210 E Hampton Dr Capitol Heights, MD, 20743 Shift: Sunday-Thursday 6am-2:30pm Pay: $23.11/hour What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenance Fu…
Skills: Vehicle Fueling, Vehicle Washing, Vehicle Readiness Inspections, Preventive Maintenance, Tire Installation
Frederick County, Maryland, United States · On-site
$20/hr–$22/hr
What to expect. Primary responsibilities include: Receive clinic clients; collect client co-payments; receive and route telephone calls Schedule client follow-up appointments Maintain client medical records in good order…
Skills: Scheduling, Medical Records Management, Insurance Authorization, Eligibility Verification, Electronic Health Records (EHR)
Glen Burnie, Maryland, United States · On-site
Job Summary: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicia…
Skills: Patient Care Coordination, Discharge Planning, Clinical Assessment, Case Management, Interdisciplinary Collaboration
Baltimore County, Maryland, United States · On-site
The Marriott Owings Mills Metro Centre was awarded the AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland! A Guest Services…
Skills: Guest Registration, Check-out Processing, Point-of-Sale Systems, Cash Handling, Up-selling
Randallstown, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point of Sale (POS), Food Preparation, Cash Handling, Inventory Management
Hagerstown, Maryland, United States · On-site
$17/hr–$21/hr
Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Culligan Water of Hagerstown is seeking a Water Treatment Installer/Service Technician to instal…
Skills: Equipment Installation, Equipment Repair, Troubleshooting, Diagnostics, Customer Communication
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Coordinate resident service issues, manage move-in orientations, and ensure high customer service standards are maintained. Oversee property conditions and provide administrative support to the community management team.
Requires a high school diploma and at least two years of office experience. Experience in residential properties, rental operations, or hotel management is preferred.
UDR is now hiring a Floating Resident Service Specialist to join our team in Baltimore, based out of Towson Promenade in Towson, MD.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver’s license unless otherwise noted.
Pay: $27-29/hr.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
UDR, Inc. (NYSE: UDR), an S&P 500 company, is a leading multifamily real estate investment trust with a demonstrated performance history of delivering superior and dependable returns by successfully managing, buying, selling, developing and redeveloping attractive real estate properties in targeted U.S. markets. As of March 31, 2025, UDR owned or had an ownership position in 60,047 apartment homes, including 300 apartment homes under development. For over 52 years, UDR has delivered long-term value to shareholders, the best standard of service to residents and the highest quality experience for associates.
Offices: 1745 Shea Center Drive, Suite 200, Highlands Ranch, Colorado 80129, US
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 11,214 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Yes — 664 of the 11214 open customer service & support positions offer remote or hybrid work (291 remote, 373 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
