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Skills: Customer Service, Cash Handling, Point Of Sale (POS), Communication Skills, Basic Math
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$18/hr–$24/hr
Full-time
high school
Medical plan options, Dental plan options, Vision plan options, Paid parental leave, 401k plan with company match up to 7%, Paid time off
Posted 14d ago
~38 hrs/week
Responsibilities
Process driver's license and vehicle registration applications while providing guidance on state regulations. Drive sales by up-selling AAA products and providing backup support for cashiering and roadside assistance calls.
Requirements
Requires a high school diploma and previous experience in sales and customer service. Preference is given to candidates with knowledge of Motor Vehicle Title systems and the ability to obtain a Notary Public designation.
Full job description
Join Us Today!
Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer, apply now and take the next step towards a rewarding career!
AAA Club Alliance is actively hiring for an experienced full-time Tag and Title Clerk! Check out what AAA can offer you:
The starting base compensation for this position is $18.82 to $24.07 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
This position is eligible to earn incentive pay, with an average payout of $162.00 - $580.00 per month.
Store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week
No Sundays!
Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.
Location Address: 16045 Shady Grove Rd. Gaithersburg, MD 20877
What our Tag and Title Clerks do:
Process driver’s license and vehicle registration applications
Answer and provide guidance to inquiries pertaining to state specific regulations on driver license and/or vehicle titling and registration applications.
Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Serve as backup by assisting in the functions of Cashiering and IDEMIA services if applicable.
What you will need:
Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
Previous working knowledge of Motor Vehicle Title system and/or prior experience in tag and title work is preferred.
Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment.
Ability to successfully complete all required training workshops provided for Title Service Agents.
High school diploma or equivalent required
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service
Related keywords
Tag and TitleMotor Vehicle Title SystemNotary PublicVehicle RegistrationRetailCustomer ServiceAAA MembershipInsurance ReferralsIDEMIA ServicesRoadside Assistance
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
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How much do Customer Service & Support jobs in Maryland pay?
Based on 1745 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,111 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 656 of the 11111 open customer service & support positions offer remote or hybrid work (289 remote, 367 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland