Maryland, United States · On-site
$230k–$260k/yr
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving en…
Skills: Customer Relationship Management, Product Adoption, Account Planning, Customer Advocacy, Onboarding
Laurel, Maryland, United States · Hybrid
Now accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening a…
Skills: Customer Service, Client Intake, Administrative Support, Database Management, Microsoft Office Suite
Columbia, Maryland, United States · On-site
$22/hr–$28/hr
The Service Dispatch Coordinator serves as the voice for Quick Servant when handling emergency and non-emergency service calls. Each coordinator is the communication link between the partner requesting service and the Se…
Skills: Customer Service, Dispatching, Logistics Management, Fleet Management, Routing And Scheduling
Baltimore, Maryland, United States · On-site
Summary The Patient Care Services PSR, collaboration with unit leadership, coordinates the daily operations of the nursing station, maintaining continuous awareness of unit operations and potential issues. Maintains the …
Skills: Patient Registration, Customer Service, Medical Terminology, Data Entry, Scheduling
Savage, Maryland, United States · On-site
$20/hr
About Company: Company Overview: At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior custom…
Skills: Appointment Verification, Customer Communication, CRM Database Management, Scheduling, Attention To Detail
Baltimore, Maryland, United States · On-site
Production Associate – Thrift Fells Point Retail Store Full Time $16.00/hour Want a dependable, active role that makes a real difference locally? Goodwill Industries of the Chesapeake is seeking a Production Associ…
Skills: Sorting, Tagging, Pricing, Point-of-Sale (POS) Systems, Inventory Processing
White Marsh, Maryland, United States · On-site
Company Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we hav…
Skills: Customer Service, Bilingual Proficiency, English, Spanish, Inventory Management
Silver Spring, Maryland, United States · On-site
$19/hr–$20/hr
The Role At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the w…
Skills: Customer Service, Conflict De-escalation, Security Monitoring, Hospitality, Compliance Management
Bethesda, Maryland, United States · On-site
$60k–$65k/yr
The Role Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving re…
Skills: Retail Management, POS Operations, Inventory Control, Team Leadership, Customer Experience
Silver Spring, Maryland, United States · On-site
The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialis…
Skills: Customer Service, Product Knowledge, Point Of Sale (POS), Cannabis Education, Inventory Management
Aberdeen, Maryland, United States · On-site
$85k–$95k/yr
Behind every delivery is a driver making sure products arrive safely and on time. At Ferraro Foods, our drivers play a key role in delivering orders accurately and providing great service so our customers across the food…
Skills: CDL A, Safe Driving, Product Delivery, Customer Service, Heavy Lifting
Bowie, Maryland, United States · Hybrid
$20/hr–$23/hr
SUMMARY Supports the job activities of Commercial Bankers. Performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships. ESSENTIAL FUNCTION Banking…
Skills: Commercial Banking, Loan Processing, Customer Service, Time Management, Written Communication
Columbia, Maryland, United States · On-site
Provide executive support to include sales management support, marketing support and general administrative duties. As a Project Administrator this person is responsible for all aspects of project execution including coo…
Skills: Project Management, Executive Support, Customer Service, Purchase Order Administration, Vendor Management
Aberdeen, Maryland, United States · On-site
$56k–$86k/yr
Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the …
Skills: Retail Sales, Customer Service, Consultative Selling, Product Demonstration, Point of Sale (POS)
Denton, Maryland, United States · On-site
Retail Associate -Customer Service Denton Retail Store Part Time $16.00/hourly Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation in…
Skills: Customer Service, Donation Intake, Merchandise Processing, POS System Operation, Cash Handling
Frederick, Maryland, United States · On-site
$15/hr–$18/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cashiering, Visual Merchandising, Relationship Building
Salisbury, Maryland, United States · On-site
Production Associate - Retail Salisbury Retail Store Part Time $16.00/hourly Looking for a steady, hands-on job where your work directly supports your community? Goodwill Industries of the Chesapeake is hiring a Producti…
Skills: Sorting, Tagging, Pricing, Point-of-Sale (POS) Systems, Inventory Management
Baltimore County, Maryland, United States · On-site
$37/hr–$56/hr
Responsibilities: Customer Relations Demonstrates employee focus and strives to exceed expectations for customer service Nursing Role Administers required Drug-screening tests. Administers TB screening process. Provides …
Skills: Drug Screening, TB Screening, First Aid, Vaccination Administration, Medical Documentation
La Plata, Maryland, United States · On-site
The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer le…
Skills: Sales, Customer Service, Merchandising, Spanish Fluency, Lead Generation
Gaithersburg, Maryland, United States · On-site
The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer le…
Skills: Sales, Customer Service, Merchandising, Spanish Fluency, Lead Generation
Forward
Maryland, United States • On-site
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The Technical Account Manager serves as a trusted advisor to customers, driving product adoption and ensuring they maximize value from the platform. They are responsible for strategic account planning, customer health monitoring, and collaborating cross-functionally to align technology with business goals.
Candidates must have a bachelor's degree and over 5 years of experience in technical account management or customer success, preferably within SaaS. A TS/SCI clearance with FSP is preferred, along with strong communication skills and a problem-solving mindset.
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward is looking for an experienced Technical Account Manager (TAM).
A Technical Account Manager acts as a trusted advisor and partner to our customers, ensuring they maximize value from our solutions while maintaining high satisfaction and retention. The TAM plays a crucial role in driving adoption, identifying growth opportunities, and aligning our technology with customers' business goals. They provide guidance, best practices, and insights to help customers achieve their business objectives through the effective use of our platform.
This role is ideal for someone passionate about building strong customer relationships, understanding customer business needs, and ensuring success through technology. If you thrive in a dynamic environment and have a customer-first mindset, we encourage you to apply.
The expected On-Target Cash Earnings for this role is between $230,000-$260,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training
Based on 1745 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 11,111 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 656 of the 11111 open customer service & support positions offer remote or hybrid work (289 remote, 367 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
