Laurel, Maryland, United States · Hybrid
Now accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening a…
Skills: Customer Service, Client Intake, Administrative Support, Database Management, Microsoft Office Suite
Laurel, Maryland, United States • Hybrid
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The specialist serves as the first point of contact for customers seeking energy efficiency services, handling screening, eligibility determination, and documentation. They are responsible for scheduling audits and site visits while maintaining accurate client records in the database.
A high school diploma is required, with an associate's or bachelor's degree preferred, along with at least 2 years of experience in customer service or administrative support. Proficiency in Microsoft Office and the ability to explain complex program requirements are essential.
Now accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening applicants, recording and verifying required documentation, determining eligibility, and guiding clients through the first step of the home performance process. The specialist provides exceptional customer service while triaging customers following program guidelines and maintaining accurate client records.
Key ResponsibilitiesSimple plans, everyday savings. Get switched on with Elysian Energy.
Elysian Energy is an established retail business based in Victoria. Our mission is to provide competitive and fair electricity prices for Australians. We offer simple connection and transfer services and provide low-cost electricity plans to our customers.
Offices: 611 Flinders St, Melbourne, Victoria 3008, AU
Simple plans, everyday savings. Get switched on with Elysian Energy.
Elysian Energy is an established retail business based in Victoria. Our mission is to provide competitive and fair electricity prices for Australians. We offer simple connection and transfer services and provide low-cost electricity plans to our customers.
Offices: 611 Flinders St, Melbourne, Victoria 3008, AU
